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Motorpoint Avis 

71
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic Fantastic, seamless experience from start to finish!I recently sold my car to Motorpoint Maidstone and cannot thank the team enough. The entire operation was incredibly simple and went comp... Voir plus

Noté 5 sur 5 étoiles

Had a great car selling experience at Motorpoint Widnes recently. All the staff were friendly and welcoming. Lewis looked after the purchase process which was much easier than I had expected. I got th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leased a new electric car and therefore no longer needed our 74 plate Nissan Qashqai. Phoned around and provided details to all the major outlets. Motorpoints offer was way above its competitors. I... Voir plus

Noté 4 sur 5 étoiles

Very pleased with the price i was offered for my 3 year old Vauxhall Crossland 1.2 turbo. I wasn't so happy with the process I had to go through re providing the necessary paperwork etc. before gainin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

We’re here to make selling your car easy and hassle-free. From start to finish, our award-winning customer service is there to support you every step of the way. Sell your car directly to us with confidence. Plus, if you’re selling a nearly new car, we will beat any valuation by at least £100.*  With convenient nationwide drop-off locations, handing over your car is simple, wherever you are. No stress, no hidden fees, just a straightforward, reliable way to sell your car. Whatever you need, we’re here to help.  *T&C's apply, does not include auction platforms such as Motorway or CarWow


Coordonnées de contact

Promotion box for Motorpoint

Sell your car price match

We will beat any valuation by at least £100 or more. *T&Cs Apply.


4,8

Excellent

TrustScore 5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(71)

70 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The young lady who dealt with us was…

The young lady who dealt with us was very professional and certainly knew her job. She was also extremely pleasant,explained everything clearly and was a pleasure to do business with. She's a definate asset to your company

28 juillet 2026
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Réponse de Motorpoint

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that her professionalism and clear explanations made your interaction enjoyable. We truly value your kind words and appreciate you sharing your feedback.

Noté 5 sur 5 étoiles

I sold my car through Motorpoint…

I sold my car through Motorpoint Burnley. The on-line form was straightforward. We arrived for our appointment and were greeted by friendly and helpful staff. We received the offer price. Sad to see my car go but selling it through Motorpoint was painless.

28 juillet 2026
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Réponse de Motorpoint

We're so glad to hear that selling your car with us at Burnley was a painless experience! We appreciate your kind words about our online form and our friendly, helpful staff. We understand it can be sad to part with a car, and we're pleased we could make the process smooth for you. Thank you for your wonderful feedback.

Noté 4 sur 5 étoiles

Good price and made very welcome "in…

Good price and made very welcome "in store". Price dropped by £150 for worn brakes. No evidence given and we were "surprised" but the price was £500 better than the on line auction site so happy enough

22 juillet 2026
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Réponse de Motorpoint

Hi Judith
We're glad to hear you found our in-store experience welcoming and the price satisfactory overall. We understand your surprise regarding the brake adjustment and appreciate your feedback. We always aim for transparency.
Thank you
Motorpoint Stockton

Noté 5 sur 5 étoiles

Arrived 10am and by 10-45 I was on way…

Arrived 10am and by 10-45 I was on way back with the full amount quoted in my Bank Account. A very professional & efficient service, I cannot fault it. Sheffield's price was well above the Trade In quoted by my new car dealership .

24 juillet 2026
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Réponse de Motorpoint

HI,
We are so happy to hear about your positive experience with our service! It's great to know that we could offer a professional and efficient process, and that our pricing was competitive. We truly appreciate your kind words and feedback.
Thank you
Motorpoint Sheffield

Noté 5 sur 5 étoiles

Great price selling my car

Great price selling my car. Super easy transaction and the guy who sorted it all did a great job. Would 100% recommend selling a car here. Also got £1250 more than the next closed offer.

18 juillet 2026
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Réponse de Motorpoint

Hi Joe,
We're so happy to hear about your positive experience selling your car with us! We always aim to offer great value and a smooth process. Thank you for your kind recommendation.
Kind Regards
Motorpoint Sheffield

Noté 5 sur 5 étoiles

Very good experience with selling our…

Very good experience with selling our car. No hassle, no knock down on price and money in our account within 5 minutes

16 juillet 2026
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Réponse de Motorpoint

Thank you for the positive review and selling your vehicle to us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Noté 5 sur 5 étoiles
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Réponse de Motorpoint

Hi Stephen,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you were happy with the price offered, and that our team were able to make selling your vehicle as easy as possible!

We hope to see you back in store again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Noté 5 sur 5 étoiles

Nathan explained everything about the…

Nathan explained everything about the check of the vehicle the amount payable and time taken. Very professional and polite at all times, he also explained how to see a car on site should we be interested
Thank you Nathan was a pleasure been a customer.

17 juillet 2026
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Réponse de Motorpoint

Hi Graham,

Thank you for taking the time to leave us your feedback! I'm thrilled to hear that Nathan was able to help make selling your vehicle so easy!

We hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Noté 1 sur 5 étoiles

Waste of time

Waste of time. I stupidly believed that declaring any damage to my car online before getting the valuation would mean that the online price would then be fairly accurate. I was very wrong. Having declared all damage that I could think of (right down to a small paint chip on the bonnet of my 10 year old car), I was given a valuation of £2990. I turned up at Castleford for my appointment (first of the day) and was kept waiting for 20 minutes, no explanation or apology. Two minutes in, the advisor broke off our meeting to take a phone call (i had obviously not been waiting long enough already), then eventually took my car to the workshop for review and returned to say that they'd need to knock off £1200 on account of the damage. Which they already knew about - he had even read the list out to me that i had declared on the online form at the start of our appointment. Utter waste of time.

16 mars 2026
Avis spontané
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Réponse de Motorpoint

Good Afternoon,

Thank you for taking the time to contact us in regards to your recent appointment. I’m very sorry to hear of the concerns you have raised and would of course be happy to investigate this further. Unfortunately I have been unable to locate your details using the information supplied, however if you are able to please reach out to us directly, we would be happy to review this.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

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