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Motor Source Group Avis 

1 348
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All my enquries were dealt with quickly. I was given information by the handler, that they did not need to give me, and indeed it may have put me off, but it was good customer service and honest. I n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The communications with Stephen and Lyndsy has been great. They both were fantastic in answering all questions. Just hoping to get the car soon 🤔 Best wishes

L'entreprise a répondu

Noté 5 sur 5 étoiles

As per my previous dealings with Julian, extremely helpful and friendly ….. not to mention the discount I got on a new Audi Q7.

L'entreprise a répondu

Noté 5 sur 5 étoiles

straightforward and well organised by Steve Freestone.l am hopeful that the rest of the process is equally smooth- thanks in whole to the man in charge - Steve.Using motor source on recommendation and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Concessionnaire Audi
  3. Concessionnaire BMW
  4. Concessionnaire Ford
  5. Concessionnaire Toyota
  6. Concessionnaire Volkswagen

Écrit par l'entreprise

Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.


Coordonnées de contact

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Save thousands off your new car

New car discounts if you work in the Blue Light community!

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 348)

157 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Great service. Prices well below main dealers

9 octobre 2025
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Réponse de Motor Source Group

We are happy to hear you secured your new car for an excellent price! Thank you for choosing Motor Source Group.

Noté 5 sur 5 étoiles

Very helpful and efficient

Very helpful and efficient. Dave explained everything to me and answered every question I had in as much detail as possible. They also don’t push you or pressure you in any way which I really like

3 octobre 2025
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Réponse de Motor Source Group

Thank you Jay. It's great to hear how Dave has supported you throughout your enquiries! Thank you for choosing Motor Source Group for your new car.

Noté 5 sur 5 étoiles

Friendly helpful staff who know what…

Friendly helpful staff who know what they’re doing.

26 septembre 2025
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Réponse de Motor Source Group

Thanks for your review Gerald, its nice to hear you were happy with your purchase. From all us here at Motor Source Group, thank you!

Noté 5 sur 5 étoiles

Excellent service from Chris from start…

Excellent service from Chris from start to finish. Explained everything in detail and was with us every step of the way through the process.

24 septembre 2025
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Réponse de Motor Source Group

Thank you Alec, this is great to hear and we know Chris will be happy to hear this too.

From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

First Class Service

Having used Motor Source previously and looking for a new car I went direct to Stephen Freestone who dealt with my earlier purchases. As always he is a pleasure to speak with, super efficient, and he dealt with my request immediately sourcing exactly what I wanted. I can't praise Motor Source enough. Brilliant!!!
I am looking forward to collecting my new car.

23 septembre 2025
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Réponse de Motor Source Group

Thank you so much for your review and for coming back to Motor Source for another new car! It's really lovely to hear such feedback for Stephen, he's always happy to help.

Our delivery team will keep you updated and we look forward to the handover of your new car too.

From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

Happy to recommend!

I was a little concerned about ordering a car over the phone, as it was something very new to me.
However, Chris explained everything very clearly and I found the process to be very simple.
In less than two hours I had received a fair valuation for my current car based on photos and information I supplied , and had ordered a new one!
I would happily recommend MSG to anyone eligible to use them.

23 septembre 2025
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Réponse de Motor Source Group

Thank you Mr Taylor, we really appreciate your comments and lovely comments for Chris. We do understand that buying a car this way can be a little daunting at first, but it's great to hear that we alleviated your concerns and it means a lot to us that you trust and recommend our team.

Thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

appropriate support arranged through…

appropriate support arranged through the process
awaiting for delivery of car

19 septembre 2025
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Réponse de Motor Source Group

Thank you for your review Praveen, we're so pleased to be able to help with your new car.

Our delivery team will continue to keep you updated as your order progresses and we look forward to the delivery of your new car too.

From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

Motor source shines again

purchased my second car from Motor Source good staff always ready to take the time with you. Steve Freestone very knowledgeable about vehicles and answers your questions truthfully and not scared to give his opinion. Amy Bennett very good on the delivery side once again it was an easy and enjoyable experience.

2 septembre 2025
Avis spontané
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Réponse de Motor Source Group

Thank you for taking time to share your review David, especially with lovely comments for Steve and Amy - we really appreciate it and are so pleased to hear of the service they offered and support given.

From all of our team, thank you for coming back to Motor Source Group!

Noté 5 sur 5 étoiles

A very nice introduction to Chris

A very nice introduction to Chris, a very clear and informative chat about what to expect and what I would need to buy the car

15 septembre 2025
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Réponse de Motor Source Group

We are sure Chris will be pleased to hear he helped you with the process to buy a new car. Thank you for choosing Motor Source Group.

Noté 5 sur 5 étoiles

Really nervous about buying a new car…

Really nervous about buying a new car but the journey was good and reassuring. I had lots of questions which were answered . Great experience so far .

17 septembre 2025
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Réponse de Motor Source Group

Thank you so much for taking time to share your review Debbie. It's great to hear how our team reassured you and are supporting with your questions and order. Our delivery team will continue to keep you updated and we look forward to the delivery of your new car too.

Thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

Great service

Great service. And great prices for new cars. This is the 2nd time we have purchased a car from motorsourcegroup. It certainly won’t be the last time I use them. Thank you Chris. Top marks from start to finish.

15 septembre 2025
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Réponse de Motor Source Group

Thank you so much Frank! It's always great to welcome customers back for another car and we're really pleased to talk with you again! From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

A very professional and polite service

A very professional and polite service. All questions answered fully and full explanation given on first contact. Placing order very easy and again every step explained.

12 septembre 2025
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Réponse de Motor Source Group

Thank you David, this is great to hear. We're so pleased to be able to help with your new car and thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

This is my second time ordering a car

This is my second time ordering a car. The first time was absolutely a breeze and so far things have been great.

9 septembre 2025
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Réponse de Motor Source Group

Welcome back Sharon! We're so pleased to be able to help you with a second car and it's great to hear your feedback so far. Our delivery team will continue to keep you updated and we look forward to the handover of your new car too.

From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

An excellent experience

My enquiry and the ordering process were handled politely and efficiently. Communication was comprehensive, with timely updates about the stages of the process completed. I was given all the necessary information helping me to decide upon my purchase options. Requests for information were clear and changes to documentation were expedited.

11 septembre 2025
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Réponse de Motor Source Group

Thank you so much for taking time to share your experience and review. We're pleased to hear that you found our team to be polite and efficient while supporting you throughout your enquiries and order.

From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

A great experience

I've just taken possession of my new BMW supplied via Motor Source. A truly awesome experience! Huge discount on new, having chosen all the options trim and colour I wanted. The team at Motor Source were very patient and expertly guided me through the entire purchase - especially Jessica. I thoroughly recommend Motor Source to anyone in search of a new car.

8 septembre 2025
Avis spontané
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Réponse de Motor Source Group

Thank you so much for taking time to share your review and such lovely feedback for our team, especially Jessica. We're so pleased you enjoyed your experience with us and are really happy to be able to help you with your new car.

From all of our team, thank you for choosing Motor Source Group and for your recommendation too!

Noté 5 sur 5 étoiles

Excellent from start to finish with…

Excellent from start to finish with blue light card we save £3000 on our new car excellent

8 avril 2025
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Réponse de Motor Source Group

Thank you so much Jane, this is brilliant to hear! We're so pleased to help with your new car and save you so much money too. Thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

Staff were easy to talk and supplied I would give staff a 9 of 10 this as I believe we all need space to grow

Staff were easy to talk and supplied knowledgeable and helpful information when asked.this made selection easier to understand.

27 août 2025
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Réponse de Motor Source Group

Thank you for taking time to share your feedback; we're so pleased to hear that you found our team to be knowledgeable and helpful and that we could support you with your new car.

From all of our team, thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles
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Réponse de Motor Source Group

Thank you Mr Male, we really appreciate your feedback and are so pleased to be able to help with your new car. Thank you for choosing Motor Source Group!

Noté 5 sur 5 étoiles

It could have been handled better.

they got in touch with me helped me place an order.

27 août 2025
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Réponse de Motor Source Group

Thank you for your feedback Nishanthan.

We understand your initial frustration with you having emailed your agent and them being unexpectedly away from the office due to illness. We're pleased though that another member of our team was able to sort everything out for you and get the deal arranged for your new car.

Noté 5 sur 5 étoiles

What made my experience perfect was the sales man

What made my experience perfect was stephen freestone, he was very patient with me from my first enquiry which was about late July till date endured the dilly dallying from spec and trims on the car model and was polite all through till I was closed, took about 3 mins to do an after sales call discussing with me in a very cordial way and setting expectations on delivery and communication going forward, was treated well and I had to specifically mention his name

28 août 2025
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Réponse de Motor Source Group

Thank you for the review, Kezy. Stephen will be pleased to see he helped you with your purchase and you had a great experience. Our delivery team will be in touch soon with the next stage. Thank you for choosing Motor Source Group.

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