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Lisez les avis des autres

Noté 1 sur 5 étoiles

Tried looking into where their products are manufactured, saw nothing stated, asked the company and in meantime ordered, it took the company a couple of days to respond. The response was China. I the... Voir plus

Noté 5 sur 5 étoiles

I recently purchased a MagSafe wallet, and I’m extremely impressed with its quality and craftsmanship. The materials feel premium, the stitching is precise, and the magnet is strong enough to stay sec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Esperienza eccellente con Mujjo. Le loro custodie in pelle per iPhone sono personalmente imbattibili. Molto curate e sottili. La pelle ha un'ottimo feel e i tasti sono eccezionali. Esperienza d'ac... Voir plus

Noté 5 sur 5 étoiles

Top notch product ( 13-inch Macbook Black Sleeve). Excellent support and delivery options. Positively impressed by the fast email response for a minor issue in receiving order confirmation. Order t... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles
  2. aussi dans
  3. Boutique d'accessoires de mode

Écrit par l'entreprise

Quality Crafted iPhone Cases and Accessories. Premium leather accessories for iPhone, iPad and Macbook. Pioneered the Wallet Case and all-finger Touchscreen Gloves. Designed in the Netherlands.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(109)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mujjo case 10/10

I purchased my Mujjo leather case for my iPhone 15 after reviewing all the competition, my shortlist became shorter and shorter leaving me with clear winner Mujjo.
After using the case for two months it is clearly very well made and has been a pleasure to use.
My contact with the company has all been online, however, every aspect of the sale has been exemplary.

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased a MagSafe wallet

I recently purchased a MagSafe wallet, and I’m extremely impressed with its quality and craftsmanship. The materials feel premium, the stitching is precise, and the magnet is strong enough to stay securely attached to my phone. It’s slim yet holds my essential cards without adding bulk. Now, I can carry my daily cards with my phone, making my everyday life more convenient. Overall, a great product that’s both stylish and functional. Highly recommend!

29 novembre 2024
Avis spontané
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Réponse de Mujjo

Appreciate the awesome feedback! 🙌 Glad to hear the MagSafe wallet is keeping things sleek, secure, and convenient. A perfect blend of style and function! Enjoy, and thanks for the recommendation!

Noté 4 sur 5 étoiles

Mujjo promptly honored their 2-year…

Mujjo promptly honored their 2-year warranty when my iPhone 15 pro case developed problems. The finish on the metal camera bezel chipped with not much use, not from a drop but from the usual resting the phone on a table. And the leather, at the charging cable opening cracked after about a year. BUT, the case is beautiful and protective. I just wish they would fix the finish on the camera bezel problem.

18 décembre 2024
Avis spontané
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Réponse de Mujjo

Thanks for your feedback! We're so glad to hear that you had a positive experience with our warranty process. We truly appreciate your support of the case, especially since it’s been protective and beautiful. We totally understand your concern about the camera bezel finish and the leather cracking, and we'll definitely take that into consideration as we continue to improve our designs. Thanks again for sharing, and we hope to keep providing you with great products! 😊

Noté 5 sur 5 étoiles

Great Full Leather Cases for iPhones

I ordered the "Full Leather Case for iPhone 16 Pro - Black" from Mujjo.
This seems to be the only leather iPhone case left of really great quality that is also not bulky. I have since used it daily and can absolutely recommend it.

18 octobre 2024
Avis spontané
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Réponse de Mujjo

Thanks so much for sharing your thoughts! We’re really glad to hear you’re enjoying the case for your iPhone 16 Pro. It’s awesome to know it’s been working well for you, and we appreciate the recommendation!

Noté 5 sur 5 étoiles

Great leather case

Great leather case. Had it since September and is only just beginning to show slight signs of wear and tear, which looks good with leather as it’s more natural! It’s a great alternative to the leather iPhone cases that Apple no longer produces.

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent phone case

Excellent phone case, fits well and looks really stylish. Got the blue and it looks really nice. Dropped my phone a few times and so far it has protected it.

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

MAIZCASE FOR IPHONE 16 PRO

Several months ago I bought the MAIZCASE FOR IPHONE 15 PRO on the homepage of Mujjo. The case is super made and fits perfectly on the iPhone. What I like most is the minimalist design. It is similar to the original Leather Case from Apple.

In the meantime, I have switched to the iPhone 16 Pro, but until the last day the Mujjo case has protected my iPhone 15 Pro very well. I would also buy the case again immediately for my 16 Pro. Unfortunately, the cutout for the camera control button bothers me a little. I hope that one day Mujjo will install a sapphire button, like some other manufacturers.

Overall, I am more than satisfied.

14 juillet 2024
Avis spontané
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Réponse de Mujjo

Appreciate the love for the Maizcase! 🙌 It’s great to hear it kept your iPhone 15 Pro protected while bringing that minimalist design you love. We’re always looking to improve, so we’ll take your feedback on the camera control button into account. Thanks for your support

Noté 5 sur 5 étoiles

Awesome!

Great product, best customer care!

12 décembre 2024
Avis spontané
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Réponse de Mujjo

Thanks so much for the feedback! Super thrilled to here that our Customer Support team provided a great experience for you.

Noté 1 sur 5 étoiles

Express shipping a joke.

Express shipping a joke.. Website states it will be delivered within 4 business days.

Ordered and paid 4 business days ago with **Express Shipping**, received an e-mail said will be in touch when item is shipped. However nothing changed since then.

Very very poor Customer Service.

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't believe their warranty guarentee!

The cases are pretty good. The customer service is horrible...

I purchased two cases with Mujjo as I had heard they did amazing leather. They worked for a while but one developed an issue so I claimed under warranty. I received a confirmation that they would ship one out very quickly. That was over 6 months ago. I followed up a few weeks after but radio silence. Obviously I gave up pretty quickly after that and replaced it with another brand. I paid a premium price for the case that effective had to be binned, shame. It wasn't until I replaced the phone that I remembered recently about this debacle.

Shame on Mujjo. Don't lie to customers!

27 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

iPhone 15 Pro Max leather case

It's ok. But not the quality that you would expect for $60.
Leather quality is more or less fine, but definitely not premium, not even close. It feels below average and smells like paint, not like leather.
Magnets are not that weak, but should've been stronger.
Buttons are very stiff and really hard to press. Extremely annoying and poor quality.
The only reason I bought Mujjo - is Apple stopped producing their own leather cases. Unfortunately (taking equal price) Mujjo's quality is not even close...

Shipment to EU is quite expensive (around $15) and takes more than a week. Not great at all.

Also they don't post bad review on their web site. So, don't look at all the 5 star review there.

7 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Noemenswaardige kwaliteit

Fantastische hoesjes, ik heb er nu 2 gehad en beide keren zeer tevreden over de kwaliteit van het materiaal, hoe ze in de hand liggen, het feit dat je iPhone in zo’n beetje elke broekzak past, en de wijze waarop ze je iPhone beschermen mocht deze onverhoopt op een harde ondergrond vallen.

Ook geen issues ervaren met verzending of klantenservice, maar deze vooralsnog ook niet nodig gehad.

Dit bedrijf verdient in mijn ogen de positieve feedback, hun hoesjes zijn de aanschafprijs waard.

15 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t believe a word they say

Trustpilot reviews are supposed to be about the customer service, rather than the actual products. I think some people reviewing Mujjo don’t realise that. That’s probably why the average score doesn’t look so bad.

However, their customer service is absolutely shameful.

They lie through their teeth about delivery problems, their website is never showing real time availability, so you don’t know where you are.

I have ordered iPhone cases three times from them in the last three weeks. Each time they have failed to deliver, each time giving some ridiculous excuse, such as “a severe outage in the warehouse” or “the shipment containing the Steel Blue cases were unexpectedly delayed”, even though the website was stating clearly that the item was in stock.

I’ve tried to give them the benefit of the doubt, but clearly they are a complete shambles, either dishonest, incompetent, or both.

Don’t believe a word of whatever excuse they give you.

There are lots of leather iPhone cases around of equal or better quality (I’ve tried many of them).

I advise you strongly not to go near Mujjo.

1 décembre 2023
Avis spontané
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Réponse de Mujjo

Thank you for sharing your candid feedback about your experience with Mujjo. We appreciate your candor, and we want to address your concerns transparently.

Firstly, we acknowledge the challenges surrounding pre-order items on our website. We make a concerted effort to make the pre-order status clear by preventing a simple "add to cart" and clearly labeling it as a "pre-order" with an accompanying splash page indicating the anticipated ship date. We use the term "anticipated" recognizing the complexities of shipping logistics, including factors beyond our control, such as weather.

In December, we experienced delays in the shipment of our products from factories to warehouses. While this posed challenges, we were able to continue to offer certain products like the iPhone 15 Pro/Pro Max cases in Steel Blue as a pre-order because we expected the inventory to arrive. Despite the timing challenges, our stock arrived in January, albeit later than expected, and we fulfilled all orders as promptly as possible.

We understand the frustration caused by this delay, and we sincerely apologize for any inconvenience it may have caused you. Throughout the process, we actively collaborated with our shipping partner, consistently seeking updates to provide as much information as possible to our valued customers.

We value your feedback, and it is crucial in guiding our continuous improvement.

Noté 1 sur 5 étoiles

iPhone 15 Hülle passt nicht perfekt

iPhone 15 Hülle passt nicht perfekt. Wird als 15er Hülle verkauft aber auf der Verpackung steht iPhone 14! Hab das Geld immer noch nicht retour bekommen. Ware schon ewig zurück geschickt.

10 novembre 2023
Avis spontané
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Réponse de Mujjo

Hello Roland, Thank you for sharing your experience. We are sorry to hear that our iPhone 13/14/15 case was not as expected. For the 15 Pro and Pro Max models, our cases fit the phone perfectly.

On the non-Pro/ProMax models, however, we designed these cases so they can fit the 13, 14 & 15 / 14 Plus & 15 Plus so the cases can be used across multiple phone styles. And so even more iPhone users can use and enjoy our cases.

We understand that the fit was not to your liking. I see that our support team was able to assist you with your order promptly provide you with a refund upon return of the item.

Noté 1 sur 5 étoiles

Stay away from Mujjo

Stay away from Mujjo. If product is defective after 14 days you pay the freight back to England and state tax again to replace it. They refund your purchase price but you have to purchase replacement item again which means sales tax.

27 octobre 2023
Avis spontané
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Réponse de Mujjo

Thank you for bringing your concerns about our return window and process to our attention. We strive to ensure that our hassle-free return policy is clearly communicated on our website, offering a 14-day window for returns with multiple options for the return process.

It's important to note that Mujjo cases are backed by a 2-year guarantee. If you believe your item is defective, our support team is more than willing to assist you in resolving the issue. I observed that you previously contacted our team regarding your iPhone 15 Pro Max Monaco Blue case. It appears our Support Team requested photos of the issue, a standard procedure to better understand and address concerns.

We ask for photos not only for immediate assistance but also to review and share any recurring issues with our product team. This allows us to reevaluate design decisions for future productions, contributing to ongoing improvements.

If you still require assistance with your case, please reach out to our team and provide a photo or two, along with a brief description of your experience. Our team members are here to help and ensure your satisfaction.

Noté 5 sur 5 étoiles

I purchased several Mujjo products over…

I purchased several Mujjo products over the years and the best thing they offer is their service. I had an issue once with a wallet wearing down on the edge. They never challenged whether wear would be covered by warranty; instead, they replaced it promptly! Makes you want to buy more from Mujjo>

15 août 2023
Avis spontané
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Réponse de Mujjo

Thank you so much for your kind words and continued support! We're delighted to hear that our service has met your expectations. At Mujjo, customer satisfaction is our top priority, and we're always here to ensure your experience with our products is nothing short of excellent. If you ever have any more questions or need assistance, feel free to reach out. We truly appreciate your loyalty!

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