Personalise Your Box Avis

Réponse de My 1st Years

19 sept. 2026

Hi Karen, thank you so much for your lovely review! We're delighted to hear that you were pleased with the quality of everything you ordered, including your personalised box. We strive to offer high-quality products with thoughtful personalisation and carefully considered details, so it's wonderful to know you were happy with your order. We hope your personalised box adds that extra special touch to your gift and can be enjoyed for years to come!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

1 sept. 2026

Hi, thank you for the lovely review! We're delighted to hear you were pleased with your personalised keepsake box and its quality. We put a lot of thought into making our gifts feel special from the moment they arrive, and it's wonderful to know the box can be treasured and reused as a keepsake too. Thanks so much for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

28 août 2026

Hi Karen, thank you for taking the time to share your feedback. We're sorry to hear you were disappointed with the Personalise Your Box option and that the wording wasn’t clear.
Just to clarify, one gift box is included free of charge with your order. If you’d like an additional gift box, you can purchase a second one, and you can then choose to personalise either one box or both, depending on your preference.
We’re sorry if this wasn’t clear when placing your order, and we completely understand how this could have caused confusion. We’ll take your feedback on board and share it with the relevant team so we can look at making the wording and options clearer for customers.
Thank you again for bringing this to our attention.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

28 août 2026

Hi Leigh, thank you for the lovely 5-star review! We're so pleased to hear you love the beautiful font on your personalised box. We put a lot of thought into the little details, so it’s brilliant to know the personalisation made a great impression.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

25 août 2026

Hi, thank you for the lovely review! We're delighted to hear that you loved the idea of personalising your box and that it made the gift feel extra special. We believe those little personal touches can make a gift even more meaningful, so it's wonderful to know this added to the experience.
Thanks so much for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi Ruksana, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you loved the personalised bag and box and that the extra personal touches made the gift feel even more special!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi Joanne, thank you so much for your lovely 5-star review! We’re delighted to hear you enjoyed being able to personalise your gift box. We believe those little personal touches are what make a gift extra special and memorable. Thank you again for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

14 août 2026

Hi Mary, thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed being able to add a personal message to the gift box. We know those little personal touches can make a gift feel even more special and meaningful.
Thank you for choosing My 1st Years and for taking the time to share your experience with us
Best regards, Aleksandra, Customer Services, My 1st YearsRead more