NewBold Solicitors Avis 

I had a great experience with this company because of how they took care of me.

The overall experience was fine, but as a first time buyer the communication fell short of what I needed. I often felt unsure about the process and therefore asked a lot of questions. On occasion, the respond I got made me feel like an inconvenience and that I should know the answers.

One email hadn’t received a reply, so I called simply to find out where we were in the process. I received a short and blunt reply which left me feeling unsupported and unsure of what was happening next.

However, in the final two weeks before completion, I began communicating with Samantha. Samantha massively increased my experience with the company. She was polite, kind and efficient and always replied to my emails in a timely and professional manner.

Excellent professional service from the team here, highly recommend especially Anne-Marie and her team

A very helpful service. We chose Newbold solicitors after using them for our first house purchase and also following the experiences of family members over the past few years who had used them for conveyancing services. They are a first class team and we found them easy enough to get hold of when we needed to discuss matters if not by phone then by email where responses were either same day or next day. Jacqui was very helpful and clear with the advice she gave, and made a great contribution to the smoothness of the move.
If you are looking for conveyancing services then look no further than Newbold solicitors we can highly recommend them.

Excellent service from Alysha Parsons on my sale and purchase! I would definitely recommend and use again in the future. Thank you!

Unfortunately, I wouldn’t recommend Newbold Solicitors based on our experience.

Communication throughout was poor and telephone interactions were frequently abrupt, unfriendly and at times outright rude. As first-time buyers, we relied on our solicitor to explain the process, but we were often made to feel as though we should already know what was required rather than being guided through it.

I found Charlene particularly difficult to deal with. Her manner was argumentative and dismissive. During one conversation, I challenged that an important requirement had not previously been made clear to us. Rather than trying to resolve the issue, she argued that it had been explained and told me, “Well, everyone else understands that.” When I became upset after being told the issue could potentially affect our purchase, her response was, “Do you want to compose yourself and call me back?” I found the complete lack of empathy or reassurance quite shocking.

More generally, calling the office became something I dreaded. Staff often sounded irritated by questions, information wasn’t always explained clearly and we didn’t always receive the correct documentation. We also had to query unexpected additional costs during the process.

We already lived in the property and there was no onward chain, yet the purchase took far longer than expected. I considered changing solicitors but was concerned that doing so would cause further delays.

We were referred to Newbold by Mojo Mortgages, who were fantastic throughout, so unfortunately the contrast in service was significant.

Thankfully our purchase has now completed, but the experience was far more stressful than it needed to be and I would not choose to use Newbold Solicitors again.

Special thank you to Gemma and her team at NewBold Solicitors. My purchase was quite complex, but I was always kept up to date. It can be confusing for a first time buyer, but I felt at ease despite my purchase being quite complex with third party involvement. I would highly recommend them to anyone. Thank you again for all your help!

Shiekh was very supportive and explained the why at each stage. While its a long process it was concluded, effectively and successfully. I have learnt a lot along the way and hope not to need his services again however, I would recommend to another landlord.

The absolute best solicitors to go to!! Mine and my fiancées Experience with them has been more than excellent! Gemma and Eve were absolutely exceptional and were so quick, we really couldn’t fault them. Everything they explained was crystal clear and they always kept us in the loop with everything! Anyone who is reading this and looking to buy or sell a house, please don’t look any further. You will not be disappointed!

I was purchasing my first home and can not fault the solicitors at all, they were quick and really informative. No question was a stupid question and they helped me through all of the documents. I was recommended by my mortgage broker and will definitely use them again. Big shout out the Bethan Rees Team, especially Olivia she was absolutely amazing. Thank you all! ☺️

Mr Rahman was very helpful, professional, thorough and supportive. Not only is his professional knowledge excellent, his wider understanding of the practical aspects of being a landlord was very helpful. Top advice from a top professional. Thank you

Alysha at Newbold was really prompt, communicative, and detailed with everything, which made the whole process much less stressful and much clearer - recommended!!!

Newbold solicitors provided great and cost effective service.
The staff were friendly, professional, polite, vrry helpful and efficient.
I recommend their service.

I received excellent and professional service from Sarah Cooks team. As a first time buyer and having a previous sale fall through, the buying process was very stressful for me. Sarah was very good at keeping me up to date on the status and quick at responding whenever I asked for something. Sarah was great at explaining things I wasn't sure about. I 100% recommend and I'll be using them again if I move in future.

Recommended by a friend and not disappointed. Quick, no nonsense and uber professional. Jacqui was brilliant throughout the process. Highly recommend

Jacqui Rossiter did my conveyancing and was recommended to me by a friend - I can't recommend her enough. She helped me to sell & purchase property within approx. 2.5 months. I heard such awful things about conveyancers so felt anxious about this process - however she has been fantastic. Reviewing my case each week, updating me each week, always on the end of the phone, really calm and reassuring when I was dealing with irate esatate agents and so thorough in her work. (Also, I got about 10 quotes and Newbold was 2nd cheapest - really reasonably priced). Thank you so much Jacqui.

Me and my partner recently bought our first house with the help of Rameen at NewBold Solicitors. Rameen was keen to answer any questions we had and constantly chased the sellers solicitors regarding enquiries. She was very thorough and was happy to explain things to us. Would highly recommend their services. I feel as though if the sellers and their solicitors weren’t slow with their responses, that Rameen would have had us complete on the house far quicker than it was. Would definitely use their services again.

Thank you Rameen😌

Sheikh reviewed a rent guarantor's agreement for us. It was invaluable as it fully exposed the potential liabilities and enabled us to make a much more informed decision. Our whole experience of dealing with NewBold was excellent and we wouldn't hesitate to recommend them.

Excellent work with a positive result

Great and friendly service from start to finish, would highly recommend.