I have given one start because the delivery service is fair but Newsstand charge nearly 3 times the shelf price of magazines. This is not fair, I feel as though they are taking advantage of their cust... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I received the wrong issue number and emailed Newsstand regarding this matter. Within 15 minutes Rhonda had emailed me back and had resolved my problem! I am extremely impressed with the great cust... Voir plus
L'entreprise a répondu
Always use Newsstand for imported American Sports Magazines, among others. Great customer service, friendly staff, Superb prices and very fast postage. The mag selection is second to none, f... Voir plus
L'entreprise a répondu
Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american mag... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marchand de journaux
- Service de distribution de circulaires
- Boutique spécialisée dans la vente de magazines
- Service d'informations
Écrit par l'entreprise
Single copies or flexible subscriptions starting immediately. Worldwide.
Coordonnées de contact
Royaume-Uni
- www.newsstand.co.uk
4,1
Bien
465 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Newsstand
Thank you for your kind review.
very helpful and understanding
I had a problem with an item that was sent. And Rhonda who helped me had it all sorted out in no time. Super fast response and great to deal with. Amazing customer service.
14 novembre 2023
Avis spontané
Réponse de Newsstand
Wonderful result! We will pass on your kind feedback to Rhonda.
Great selection of magazines supported…
Great selection of magazines supported by excellent customer service
16 novembre 2023
Avis spontané
Réponse de Newsstand
Thank you for your lovely review!
Excellent customer service
Excellent customer service; no-nonsense, no fuss, just good old-fashioned excellent customer service, from Georgia, Eli, Rhonda, and the team. From placing the initial order to receiving the item I purchased the following day. A faultless service. Highly recommended.
1 novembre 2023
Avis spontané
Réponse de Newsstand
Thank you for your wonderful review :)
Very honest
Having made a silly mistake with an order, which I hadn't even noticed myself at that point, Newsstand Enquiries department contacted me to put it right and save me some wasted money.
21 septembre 2023
Avis spontané
Réponse de Newsstand
We are glad we could help and thank you for your kind review.
THE BEST SUPPLIER IN THE MAGAZINE BUSINESS
I have been doing business with Newstand for many years now. Their service is first-rate and if there are any problems with late shipping or receiving a damaged magazine they solve the problem. The other reason for using them is I live in Asia and the prices of magazines are double or even triple the cover price. So even shipping from the UK to Asia winds up being cheaper.
8 septembre 2023
Avis spontané
Réponse de Newsstand
Great to hear that we can help you with our magazine selection and service :) thank you for your feedback!
Excellent customer service
Excellent customer service, cannot fault them in anyway. By my own mistake I forgot to input my post code for delivery but they searched this up and did this for me to make sure I received my item. The lady I spoke with on the telephone was very polite and extremely helpful.
19 septembre 2023
Avis spontané
Réponse de Newsstand
Thank you for your kind words :)
Quick and efficient service
Quick and efficient service. Knowledgeable and friendly. Top class service all round.
20 septembre 2023
Avis spontané
Réponse de Newsstand
Thank you for your kind feedback :)
Excellent Product & Customer Service
I live in the USA and ordered a back-dated copy of a magazine. I accidentally made a typo in my mailing address and reached out to Newsstand -- they responded super quickly and actually re-dispensed the magazine with my correct mailing address, just in case the original didn't arrive. Excellent customer service -- magazine arrived in a few weeks and in excellent condition. Highly recommend!
14 septembre 2023
Avis spontané
Réponse de Newsstand
Great to hear that your order reached you and thank you for your lovely feedback.
Another great service when ordering a…
Another great service when ordering a magazine, a special thanks to Georgia who was helpful and professional again, nice to be able to speak to someone regarding your order, keep up the good work.
13 septembre 2023
Avis spontané
Réponse de Newsstand
Thank you for your lovely feedback. We have passed on your kind words to Georgia.
Excellent and very fast service
I received an immediate answer and I got immediate help. All with a very friendly tone.
6 septembre 2023
Avis spontané
Réponse de Newsstand
Happy to help and thank you for your feedback.
Excellent service no problem with helping me get what I wanted. will use Newstand again no problem with that 👍👍👍
Excellent Service
30 août 2023
Avis spontané
Réponse de Newsstand
Great to hear, thank you for your feedback.
Réponse de Newsstand
Thank you for your feedback.
I had a query that was quickly…
I had a query that was quickly resolved. Very good and efficient service, as always.
4 septembre 2023
Avis spontané
Réponse de Newsstand
Great to hear that your query was resolved and thank you for your feedback.
Excellent company
My questions and concerns are always promptly addressed.
6 septembre 2023
Avis spontané
Réponse de Newsstand
Great news and thank you for your feedback.
Réponse de Newsstand
Thank you for your kind words :)
Thank you Eli, Rhonda and Georgia!
I am a big Korean fan of pianist Yoonchan Lim. As soon as I heard that there would be an article about pianist Yoonchan Lim in the International Piano, I ordered it, but I received the wrong issue because I ordered it even before the book was published.
When I asked Newsstand, I was told to return the book and order it again,
But when I tried to order again, the issue I wanted was already out of stock.
I received an e-mail saying that a few books were re-arranged, but they were sold out again in the meantime, and I exchanged e-mails with 3 members of Newsstand more than several times during the process, and they helped me a lot to get the issue I wanted.
As you know, Korea is on the opposite side of where Newsstand is located, so I had no choice but to reply to them after work, but they replied to my mail from really early in the morning.
I finally got the issue I wanted after 2 months after I placed the wrong order.(I've been bothering them all this whole time.)
I am really grateful to Eli, Rhonda and Georgia for taking my endless requests seriously and helping me.
I decided to keep the previous issue that I ordered by mistake as a token of my appreciation.(The contents was great, too)
Thank you very much.
25 juin 2023
Avis spontané
Réponse de Newsstand
We were happy to help you and even more so in acquiring this special issue for you. Enjoy the magazine and thank you for your lovely review :)
Great service first class
Fast and safe shipping every time. Great communication. All good from start to finish. Highly recommended.
14 août 2023
Avis spontané
Réponse de Newsstand
Thank you for your kind review.
Problem sorted quickly
Problem sorted quickly. Good communication with order not available and personal recommendations from member of staff for alternative.
2 juin 2023
Avis spontané
Réponse de Newsstand
Thank you for your review and we are glad we could help.
Always an excellent service from Newsatand…
Always an excellent service from Newstand - speedy delivery and easy ordering and help when required - I ordered incorrectly and Georgia was fab at sorting it out and crediting my account
8 août 2023
Avis spontané
Réponse de Newsstand
Thank you for your kind words. We will pass them on to Georgia.
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