NextDayCameraShop Avis 

Réponse de NextDayCameraShop

Il y a 17 heures

Thank you for your fantastic 5-star review and for choosing NextDayCameraShop.

We're delighted to hear that you were pleased with the speedy delivery, excellent value and customer service you received.

Providing competitive prices alongside fast, reliable delivery and helpful customer support is at the heart of what we aim to achieve. It's particularly rewarding to know that all three aspects of your experience met your expectations.

As an independent UK business, your positive feedback means a great deal to our team and helps reassure other customers when choosing where to purchase their photographic equipment.

Thank you again for your support. We hope you enjoy your purchase and look forward to assisting you again in the future.

Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your fantastic five-star review.
We’re delighted to hear that you found your purchase to be excellent value for money and that your order arrived on time and securely packaged.
We take great care when preparing photographic equipment for dispatch, so it’s particularly pleasing to know that everything arrived safely and exactly as expected.
Most importantly, we really appreciate you saying that you would choose NextDayCameraShop again. Earning a customer’s confidence for a future purchase is one of the best compliments our team can receive.
Thank you again for your order and for taking the time to share your experience. We genuinely appreciate your support and look forward to hopefully assisting you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your fantastic five-star review and for choosing NextDayCameraShop.
We’re delighted to hear that everything went smoothly from placing your order through to delivery. Offering our customers competitive pricing alongside a fast and dependable service is extremely important to us, so it’s particularly pleasing to hear that you found our price to be the best available at the time.
It’s also great to know that your order arrived within the promised delivery timescale and that you considered the overall experience to be first class.
As an independent UK business, feedback like this means a great deal to our team and helps give other customers confidence when considering us for their next camera, lens or photographic equipment purchase.
Thank you again for your order and for taking the time to share your experience. We genuinely appreciate your support and hope to have the opportunity to assist you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your fantastic five-star review.
We’re delighted to hear that your order arrived a day earlier than expected, exactly as ordered, and that you were pleased with the excellent price.
Providing our customers with competitive pricing while ensuring orders are processed quickly, carefully and delivered reliably is exactly the standard we aim to achieve, so it’s great to know your experience reflected this.
As an independent UK business, feedback like yours is extremely valuable to us and helps other customers purchase their photographic equipment with confidence.
Thank you again for choosing NextDayCameraShop and for taking the time to share your experience. We genuinely appreciate your custom and hope to assist you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your positive review and for taking the time to share your experience.
We’re really pleased to hear that you received good service from our team and, particularly, that we were able to keep you informed after you contacted us regarding your delivery.
Clear and helpful communication is extremely important to us, especially when a customer has a question about the progress of their order. Our team will always do their best to provide the information available and keep customers updated throughout the process.
Thank you again for choosing NextDayCameraShop. We really appreciate your custom and your feedback, and we hope to have the opportunity to assist you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your fantastic five-star review.
We’re delighted to hear that you found our prices highly competitive and that your order was delivered promptly. Offering great value on photographic equipment while providing a fast and dependable delivery service is extremely important to us.
We work hard to make the entire buying process straightforward and efficient, from placing an order through to receiving your equipment safely, so it’s always rewarding to receive feedback confirming that we delivered the service our customers expect.
Thank you again for choosing NextDayCameraShop and for taking the time to share your experience. We genuinely appreciate your custom and hope to assist you again with your next photographic equipment purchase.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your fantastic five-star review and for describing NextDayCameraShop as a first-class company.
We’re delighted to hear that your camera, ordered at 3:30pm, was with you by 11:30am the very next day. Providing a genuinely fast and dependable service alongside highly competitive pricing is exactly what we aim to achieve, so feedback like this is extremely rewarding for our team.
It’s also wonderful to hear that you would recommend us to others. Recommendations from our customers mean a great deal to us and help give other photographers confidence when choosing where to purchase their equipment.
Thank you again for choosing NextDayCameraShop. We really appreciate your business and hope you enjoy your new camera. We would be delighted to assist you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your five-star review.
We’re delighted to hear that you received exactly the product you ordered and that you were pleased with the delivery service. Making sure our customers receive the right photographic equipment, carefully processed and delivered efficiently, is an important part of the service we aim to provide.
We really appreciate you choosing NextDayCameraShop and taking the time to share your experience. Feedback like yours helps give other customers confidence when considering us for their next camera, lens or photographic equipment purchase.
Thank you again for your custom, and we hope to have the opportunity to assist you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for such a fantastic five-star review.
We’re delighted to hear that your experience with NextDayCameraShop exceeded expectations and that you found our pricing so competitive, particularly compared with both new and pre-owned alternatives.
It’s even better to hear how pleased you are with the lens itself and that it has now become your go-to lens on your Nikon Z50. Knowing that the equipment we supplied is being enjoyed and used regularly makes feedback like this particularly rewarding for our team.
Offering customers excellent value on quality photographic equipment, backed by a fast and reliable service, is exactly what we aim to achieve.
Thank you again for choosing NextDayCameraShop and for taking the time to share such a positive experience. We genuinely appreciate your custom and hope to assist you again when it’s time for your next addition to the camera bag!
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

5 oct. 2026

Thank you very much for your five-star review and, particularly, for choosing an independent retailer for your first purchase with NextDayCameraShop.
We completely understand your point about wanting to deal with real people who are available to help when needed. Personal customer service is extremely important to us, and if you ever have a question about your order or equipment, our team is only an email away and will always do our best to assist.
We’re delighted that you’re happy with your Canon R50 and hope it gives you many years of enjoyment. Hopefully, once you’ve had plenty of time to put both the camera and our service to the test, we’ll have earned your continued confidence!
Thank you again for supporting an independent UK business. We genuinely appreciate your custom and look forward to hopefully assisting you again in the future.
Kind regards,
Emma
NextDayCameraShop Customer Service

Réponse de NextDayCameraShop

Actualisé le 14 sept. 2026

Thank you for coming back to us for your second purchase and for taking the time to leave such a lovely five-star review.

There is no better compliment for us than a customer choosing to return, so we’re really pleased to hear that your second experience with NextDayCameraShop was every bit as positive as your first.

We also appreciate you mentioning the communication from our team. We know how important it is to be kept informed when waiting for new camera equipment, and we always aim to keep customers updated on the progress of their order and expected delivery.

Thank you again for your continued custom and support. It has been a pleasure helping you with both purchases, and we hope we’ll have the opportunity to look after you for a third time in the future!

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

14 sept. 2026

Thank you for taking the time to share your experience with us.

We’re pleased to hear that you were happy with the price and value of your purchase, although we completely understand your disappointment that delivery took 6 days.

Unfortunately, on this occasion the delay occurred within the DPD delivery network after the order had been processed for delivery. This was outside our direct control and was certainly not the delivery experience we expected for our customer.

We have since raised the matter directly with DPD, specifically regarding collection times and the timely progression of our parcels through their network, to help prevent similar delays affecting future orders.

We’re very pleased that despite the courier delay, you felt your purchase was worth the wait due to the considerable saving against the retail price.

Thank you for your patience, your four-star rating and for choosing NextDayCameraShop. We hope to welcome you back and provide the full five-star delivery experience next time.

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

14 sept. 2026

Thank you very much for your five-star review.

We’re really pleased to hear that you were happy with the communication from our team and, importantly, the support you received under your warranty.

For us, good customer service doesn’t end once an order has been delivered. After-sales support and standing behind the warranty we provide are an important part of the service we offer, so it’s particularly rewarding to receive feedback like this.

Thank you again for choosing NextDayCameraShop and for taking the time to share your experience. We really appreciate your support and hope to assist you again in the future.

Kind regards
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

14 sept. 2026

Thank you very much for your five-star review.

We’re delighted to hear that you found our team friendly and helpful, and that you were pleased with the communication you received throughout your order.

We appreciate that the delivery took longer than originally anticipated, so thank you for your patience. We always aim to keep our customers informed when an order takes a little longer to arrive, and it’s great to know that our communication was appreciated.

We’re also pleased that you were happy with the price of your purchase. Offering competitive pricing alongside helpful, personal customer service is something we work very hard to achieve.

Thank you again for choosing NextDayCameraShop and for sharing your experience. Your support is greatly appreciated.

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

14 sept. 2026

Thank you so much for your five-star review.

We’re really pleased to hear that your order arrived quickly and that you were impressed with how well it was packaged. We know how important it is for valuable photographic equipment to be carefully protected and arrive safely, so this is particularly nice feedback for our team to receive.

It’s also great to know that you were happy with the price of your purchase. We work hard to offer our customers excellent value while maintaining the level of service and care they should expect when buying camera equipment online.

Thank you again for choosing NextDayCameraShop. We really appreciate your order and hope to welcome you back again in the future.

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

14 sept. 2026

Thank you for taking the time to leave us a four-star review.

We’re sorry there was a slight delay with the delivery of your lens, but we’re really pleased to hear that you found our team responsive and helpful throughout.

When an unexpected delay occurs, we believe it’s important to keep our customers informed rather than leave them wondering what is happening with their order. It’s great to know that our email communication and delivery updates made a difference to your experience.

Thank you for your patience and understanding, and for choosing NextDayCameraShop. We hope you’re enjoying your new lens and would be delighted to assist you again in the future.

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

11 sept. 2026

Thank you very much for taking the time to leave us such a fantastic five-star review.

We’re delighted to hear that your purchase of the Nikon D7500 was a completely “no bother” experience from start to finish and that everything went smoothly with the delivery.

It’s particularly great to hear that you were able to register your D7500 with Nikon straight away and that you’re so pleased with the camera. We know how important peace of mind is when purchasing photographic equipment online, so feedback like this is extremely reassuring for both our team and future customers.

As a family-run business, every review genuinely means a great deal to us. We work hard to provide quality photographic equipment, competitive prices and a straightforward, reliable service.

Thank you again for choosing NextDayCameraShop and for sharing your experience. We hope you enjoy your Nikon D7500 for many years to come and look forward to helping you again in the future.

Kind regards,
Emma
The NextDayCameraShop

Réponse de NextDayCameraShop

8 sept. 2026

Thank you very much for taking the time to leave us such a fantastic five-star review.

We’re delighted to hear that your Nikon Z 18-140mm lens arrived the very next working day as promised and that you were pleased with the service you received from NextDayCameraShop.

Providing our customers with competitive prices, clear communication and fast, reliable delivery is extremely important to our team, so it’s always great to hear when everything has gone exactly as it should.

As a family-run business, reviews and recommendations from our customers genuinely mean a great deal to us and help other photographers feel confident when choosing to purchase from NextDayCameraShop.

Thank you again for your order and for choosing us. We hope you enjoy your new Nikon lens and look forward to helping you again in the future.

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

8 sept. 2026

Thank you so much for taking the time to leave us such a fantastic review and for sharing your experience with NextDayCameraShop.

We’re delighted to hear that your Canon G7 X arrived the next day as expected and that you were able to take it with you on your trip to Milan. It’s a brilliant camera for travelling, so it’s great to hear that you found it lightweight and easy to carry while still getting some fantastic photographs from your trip.

We’re equally pleased to hear that everything went smoothly with your order and that you were happy with the service provided by our team. We work extremely hard to offer competitive prices alongside fast delivery, good communication and a personal level of customer service, so feedback like this means a great deal to everyone here.

As a family-run business, recommendations from our customers are incredibly valuable to us. Thank you again for choosing NextDayCameraShop, and we really appreciate you saying that you would purchase from us again.

We hope you captured some amazing memories in Milan and look forward to helping you with your next camera or lens in the future!

Kind regards,
Emma
NextDayCameraShop

Réponse de NextDayCameraShop

8 sept. 2026

Thank you for your review.

We accept that we were unable to fulfil this order within the expected timeframe and apologised for this. However, we feel the continued 1-star rating does not reflect the considerable efforts made to resolve the situation.

The original order confirmation showed a Canon RF 135mm lens. The customer subsequently advised us that the lens actually required was the Canon RF 24-70mm.

We immediately worked to find a solution. This included communicating outside normal office hours and throughout the weekend, involving our Shipping Manager, attempting to intercept the unwanted shipment and offering the more expensive RF 24-70mm at a substantial goodwill reduction.

Unfortunately, we could not guarantee delivery of the replacement within the customer's required timeframe. We therefore accepted the cancellation and refunded the full £1,794.

Regarding the refund timescale, our Accounts Team does not operate at weekends. The refund was processed when the office reopened and we provided confirmation of the successful refund transaction. The remaining time before the funds appeared in the customer's account was banking/payment processing time. The customer has confirmed receipt of the full refund.

The customer subsequently acknowledged our assistance outside normal working hours and advised us that the review would be amended following receipt of the refund. We are therefore disappointed that the rating remains at one star.

We accept responsibility when something doesn't go to plan. However, we also believe the way a business responds and puts matters right should form part of a fair assessment of its service.

Emma
NextDayCameraShop