I've had a very positive experience with Northern Telecom. Dan Lomas is the person who is currently dealing with our account and he's been very helpful and supportive as well as being a friendly! His... Voir plus
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Lisez les avis des autres
We had an update scheduled for the phantom system for which we were informed there could be downtime of up to 1 hour. The team at Northern Telecom arranged for us to use soft lines which ensured we di... Voir plus
L'entreprise a répondu
Mike was great during our installation, he arranged to come out, arrived on time and explained how he wanted to install our new system with the risk of Covid before he arrived on site. We felt comp... Voir plus
L'entreprise a répondu
POOR SERVICE My business been without internet, were meant to call me 5 days ago to sort it out, Then they wonder why I'm changing provider, and have the cheek to tell me I need to give 30 days no... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Amazing savings on business telecoms across the North of England. Savings on fixed lines, phone systems, broadband, IT services, SIP Trunks and more
Coordonnées de contact
Phoenix House, Elland Road, LS27 7TB, Leeds, Royaume-Uni
- 01138315555
- sales@northerntelecom.co.uk
- www.northerntelecom.co.uk
Great support
I've had a very positive experience with Northern Telecom. Dan Lomas is the person who is currently dealing with our account and he's been very helpful and supportive as well as being a friendly! His customer service is wonderful!
23 mars 2026
Avis spontané
Very Helpful
Jon was very helpful with our problems involving BT
Very knowledgeable about the industry also
Highly Recommended
3 septembre 2025
Avis spontané
Northern Telecom has been providing our…
Northern Telecom has been providing our telephony services for the past three years, and the experience has been excellent. Darren has always been incredibly helpful, responsive, and reliable whenever we’ve needed support. Highly recommended!
25 juillet 2025
Avis spontané
Prompt response and support always…
Prompt response and support always provided by Sadya our account manager.
23 juillet 2025
Avis spontané
Great Service
Very helpful and went through everything 3/4 times to ensure I new what I was signing up to.
Sadya was very polite and helpful
17 juillet 2025
Avis spontané
Great Service and Knowledge
Great service and understanding of what we required by Sadya. She talked through the options and provided guidance as to what was needed to fully cover our needs and requirements.
11 juin 2025
Avis spontané
Support was spot on and faultless in…
Support was spot on and faultless in helping - Thank Dave
1 juillet 2025
Avis spontané
Great service from Sadya at Northern Telecom
Great service at Northern Telecom. Sadya is always helpful and always sorts any issues we have. Sadya deserves a promotion for her great service!
27 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the fantastic review
Calls are always answered quickly which…
Calls are always answered quickly which in business is a priority.
The staff are very helpful and keen to help with any phone and broadband queries.
Darren is always there to assist when contacting
30 mai 2025
Avis spontané
Réponse de NorthernTelecom
Great to hear such positive feedback from one of our longest standing customers :)
Dealt with Northern for years always…
Dealt with Northern for years always good service
19 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks for the great review Ian - we love working with you guys
Recently ordered a new desk phone
Recently ordered a new desk phone - prompt efficient service.
11 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the positive review
Darren is a marvel
Darren is a marvel. Thank you very much. Amazing service, as always x
17 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the great review
Top experience. Great service.
It’s been a great experience with Northern Telecom especially with Saida who has been extremely helpful. 5/5
17 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thank's so much for the review - it's great to hear such positive feedback
Sadya
Sadya, thank you to you and Jon always offering a fantastic service and on hand to solve any issues when they occur.
10 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much - your business is always appreciated
Sadiya has been absolutely amazing with…
Sadiya has been absolutely amazing with arranging our installations for the past couple of years. Highly recommended.
3 juin 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the fantastic feedback
Quick and easy setup
Quick and easy setup. Friendly & attentive account management from Sadya. Top Notch experience so far
30 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for the feedback
Sadya ahmed she is very helpful
Sadya ahmed she is very helpful.
Best service provided by her.
28 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thank you so much for the positive feedback
very great experience excellent..
very great experience excellent communication with sadiyah always ontop of everything never had an issue been using for many years, always putting customer service number 1 highly recommend
28 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thank you so much for the feedback
Fantastic customer service.
Northern Telecom have been absolutely fantastic in managing all our telephone needs. Nothing is ever too much trouble—they consistently go above and beyond. Darren, in particular, is always happy to help, and it’s truly a pleasure dealing with him. Highly recommended!
27 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thanks so much for taking the time to leave a review - it's really appreciated
POOR SERVICE
POOR SERVICE
My business been without internet, were meant to call me 5 days ago to sort it out, Then they wonder why I'm changing provider, and have the cheek to tell me I need to give 30 days notice when I'm out of contract, prices keep sneakily going up, all they interested in is taking your money
4 mai 2025
Avis spontané
Réponse de NorthernTelecom
Thanks for the feedback. As per the emails and call with our Managing Director today the issue you experienced at the weekend was diagnosed as a faulty router, which is now quite old and needs replacing.
One of our Account Managers had been asked to contact you to arrange for a replacement and discuss upgrading your broadband to the latest type of service (which is both faster and more reliable than older copper line based circuits).
I'm sorry that the member of staff concerned didn't reach out to you had been promised, particularly as I can see that prior to you reporting the problems that your faulty router was causing you, you'd not had cause to contact us or report any issues in the previous three years.
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