Norton Peskett Solicitors Avis 

Extremely poor and unprofessional experience with the family law department. I came seeking help regarding emotional abuse and child safety concerns, but the solicitor completely minimized my situation. Instead of being honest about their lack of expertise in domestic abuse, they pushed a dangerous solution (mediation) with a partner who is in deep denial. The consultation was rushed, dismissive, and entirely lacking in trauma-informed care. Avoid this firm if you need real protection.To make matters worse, at the end of the appointment, the solicitor refused to take payment when I explicitly offered it. No Client Care Letter or contract was ever provided or signed. Yet, the moment I instructed the firm to close my file, they retroactively demanded a surprise payment and are now holding my original personal documents hostage, refusing to return them unless I pay. Highly dishonest and predatory business practices. The specific solicitor responsible for this dangerous advice, lack of trauma-informed care, and predatory financial behaviour was Kevin Dobson.

Norton Peskett duty solicitor represented me at first and gave good advice. Later on during the case Michael Hinchliffe was very helpful in guiding me through what might or might not happen.
Great relief in the end. Highly recommend.

We used Norton Peskett recently for the purchase of our new house. I can only say how great they were. Efficient, thorough and friendly. Their prices we very competitive which is always a bonus.
I would particularly like to thank Elle who helped us out with an issue regarding the property we sold via another solicitor with her calming professional approach and resolved the issue so much quicker than our other solicitor would have.
I have no qualms in recommending Norton Peskett, thank you.

Never have I known a law firm be complicit in the deception of hiding a death from a family. Never.

Too long to reply

Excellent communication and updates provided quickly.
I had the pleasure of dealing with Amanda, Kirsty and Sabrina. We was first time buyers and the process was easy to understand and all communication was spot on.
Updates we're provided to us really quickly.
Would definitely use again, thank you.

Im Daniel deamer Didnt get rhe name of the solicitor but eh doesn’t matter she was absolutely amazing didnt get my case due to fact they didn’t do it but either way what to expect with the police they reassured me with some things but if I’m after legal advise I’ll 100% use these guys again

what a fantastic service Thank u for Sophie Cooper And all her teams thank u for every help from start to finish u all made to get my new house guys thank you so much much appreciate

I felt Norton Peskett's service was shoddy and overpriced.
They missed a signature point on an important contract and the other side's solicitor had to send the contract back. I had to drive 20 miles back to their Halesworth office just to resign the missed signature. Annoying and thus cost money and time for me and the other side. No apology or discount received

I recently used this Company in the Beccles branch. I'm very happy with the service. Very happy with my outcome. Will definitely be using this company again.

I merely phoned up for some advice regarding the process in which the court have handled my case. I presented my argument to one of their Family Law solicitors Kelly Church, having been passed onto her from the receptionist, She has then proceeded to reffer to my opinion on the matter as a conspiracy. I find it utterly appauling that somebody with this supposed knowledge of the law can be so ignorant in their wording and so dismissive in the process in which the courts have/are handling my case. Very unprofessional.

Simple Sect 23 Court action. Refused to give estimate of costs; sending seven letters stating their hourly rates! Took twice as long as normal and cost twice as much! Not Happy with the service at the Lowestoft Branch. My formal complaint was dismissed as normal service. Wish I had gone to another solicitor!

From the moment I engaged with my duty solicitor, Mr Jonathan Perkins, I was met with professionalism and compassion that exceeded all my expectations. The solicitor was not only deeply knowledgeable about the law but also immensely attentive to the nuances of my case. Mr Jonathan Perkins’ ability to articulate complex legal concepts in a manner that was easily understandable made a significant difference in how confident I felt throughout the process.
Despite the busy nature of his role, Mr Jonathan Perkins always made time to answer my questions, address my concerns, and keep me updated on the progress of my case.
Overall, the service provided by my duty solicitor through legal aid was nothing short of exemplary. I am profoundly grateful for the high level of professionalism, expertise, and care that was extended to me. For anyone finding themselves in need of legal assistance, I cannot recommend this service highly enough.

Extremely poor service received when putting faith and hope in the hands of their solicitor dealing with family law. Probably wrong to name the lady on here but we feel that she completely let us down at a very difficult time.
However, should you be fortunate enough to be a client of Alex Stephenson then you’ll be fine, she has an excellent reputation. Sadly Ms Stephenson wasn’t taking on clients when we needed legal help.