Novatel Communications Limited Avis 

Awesome product with helpful service. Even for a small buyer that just wants a powerful wifi system for a one-off camper-van.

Goods arrived in quick time and as expected.

First of all, someone (Sharon) answered the phone immediately: Do you know how rare that is these days?

I had access to all the sales info and pricing up front, and there was an engineer (Frank) that came on the phone for any tech information that was need.

There and then, they went online, checked my house location (via eircode) found the nearest apropriate telephone mast, sent me a map of where the mast is so I could check line of sight, and I was sorted, all in ten minutes.

You see, this is the type of both friendly and professional service that people would pay for without hesitation.

Quick delivery and great service,
Thanks.

I bought the SD-RP1002-LGW-4P from Sharon in Novatel and installed myself. Sharon was a great help and ensured I had the right product to suit me and my needs. I was getting no phone reception indoors, except for having my phone by the window. The signal by the window was very weak at the best of times.

After installing the SD-RP1002-LGW-4P I have full five bar 4G signal in all but one room which has 4 bars. I went from having 1mbps downloads with my phone by the window, to 30mbps all around the house.

I would highly recommend Novatel and the Stelladoradus products they supply if you have good phone signal outdoors, especially up high near the roof where you will be mounting the outdoor antenna.

I was looking for a repeater for the office and Novatel and especially Sharon Foley could not have been more helpful. Sharon took her time to best understand my requirements and then suggested the best solution for me. Delivery was super fast and backup service is second to none.

Fantastic company to deal with, great advice, information and communication from first contact to installation. Would highly recommend.

Brilliant product..fast delivery.

The business I work for recently moved premises across town. The area we were moving into was a black spot for phone signals.

At the beginning I was completely unfamiliar with the systems needed to boost a phone signal, PLUS all the red tape that had to be followed.

I spoke with a number of agents about the best setup for us and received many quotes. However, the majority of these suppliers did not provide comreg certified equipment.

However it was Niamh and Sharon from Novatel who were the best to deal with. Very experienced, didn't bluff me and explained so much to me in one or two calls that I had a much better handle on what I had to do and what I didn't have to worry about.

Although Novatel provide an installation service, we installed the setup ourselves due to a very tight lead time. Installation of the device was very straight forward. Exactly how the team at Novatel had described.

Thankfully, the office solution Niamh and Sharon provided for us worked perfectly. We have zero black spots in our office - which is a miracle considering how thick the walls are.

If you have a black spot in your home or business I strongly recommend contacting the Novatel team. With a quick call, the folk at Novatel will help provide the best solution for your setup.

To the Novatel team:
Thank you for all your help and guidance,
Aidan K

3 weeks later no domestic order arrival.
No email.
Nothing.

Worked with Novatel on 2 occasions, one for business and one for personal. Got a full survey & install to get mobile signal in a newly built office with zero signal. Niamh and the team were professional from start to finish and we now have full 4G signal throughout the office. Also purchased a teltonika router & poynting antenna for a home network setup, which increased my rural speeds from 2Mb & 100ms+ latency to 80Mb & 20ms latency. Highly recommend.

Great company to deal with and fast dispatch

Excellent company. Fast communication and great support.

Famtastic service. Delighted with the strength of the internet in our rural home after the specialised equipment install. Professional, efficient and friendly. Highly recommend!

First rate service, tech support and customer care. I ordered a Teltonika router online and it was delivered less than 24 hours later. I needed a bit of help tweaking some of the router's advanced settings for my own specific requirements and Gary was able to sort this remotely for me. I have no hesitation in recommending Novatel. Many thanks, Paul

A 100% trustworthy, and competitive company. I do not write many reviews but credit where it is due. It was an absolute pleasure to deal with Novatel, particularly when I encountered a technical problem with a piece of equipment. Sharon, Niamh and Gary went above and beyond to help sort it out for me. Highly recommend them, five star customer service. Thanks Guys!

Repeat purchase (previously got merchandise for family). Exceptional to deal with, start to finish. You’ll get exactly what you need, after they email through all the options & discuss. They’re a fantastic crew, this time Sharon there guided me through the solutions. I WhatsApped over pictures of my current broadband setup and she engaged within seconds. Top marks, have no hesitation in buying here, genuine sorts.

Great service from start to finish. Sharon was very thorough and easy to deal with. I would highly recommend Novatel and Sharon to people who need help with mobile signal issues in their homes.

Great product, great service and the right result. Thanks guys it’s great to have the signal throughout the house.