Nsave Avis 94

I've been dealing with this mess for almost two months now and I'm genuinely at my wit's end. Writing this so hopefully someone else doesn't make the same mistake I did.

Everything was fine for a while. I was transferring money from my own checking account into Nsave, trying to build up a proper emergency fund. No problems, app worked, transfers went through. Then one day I opened the app and the money had vanished. Just completely gone from the screen. Account marked inactive. No email warning. No request for verification. Nothing. Just locked out of my own savings without a word.

I emailed support and got the same line everyone else seems to get. "Your account is under routine review. Please allow up to 30 days."

Okay. Fine. I waited the full 30 days. Crickets. I waited another two weeks and sent multiple follow-ups, each one ignored. Finally, after about six weeks of chasing them, I got one last email from support. They claimed they had "refunded all funds back to the original accounts."

Lie.

Here's why I know it's a lie. I funded this account with my own money from my own bank account. Transfers I initiated myself. If they actually sent the money back to the "original source," it would be sitting in my checking account right now. It's not. My bank sees nothing. No incoming transfer. No pending credit. No rejected deposit. The money vanished and it stayed vanished.

So now I'm stuck in limbo. They've washed their hands of it with a fake refund notice and stopped replying entirely. Meanwhile my savings are just floating somewhere or sitting in their account earning them interest while I get nothing.

If you're thinking about using Nsave for anything more than pocket change, don't. The second your balance looks like real money, they'll freeze you out, ignore you, and then lie about sending it back. Save yourself the stress and use a real bank.

I am extremely satisfied with nsave's service. I successfully linked my nsave USD account (via ClearBank) with my PayPal account. The transfer from PayPal to nsave was smooth and arrived within 24 hours.
​The best part is withdrawing funds to bKash in Bangladesh. Not only was the transfer fast, but I also received the 2.5% government incentive on the remittance, which is a huge plus. The transparency in fees and the competitive exchange rate make it a game-changer for international payments. Highly recommended for anyone looking for a reliable way to manage USD/EUR and send money home!

I have been using nsave for the past 9 months - the app is very easy to use and the best feature is daily returns and the option to invest in stocks.
I also use the digital card alot and you can easily freeze and unfreeze it.
The customer support is also super helpful

Time-wasting. Requested for business application and no answer yet. 15 Days + Gone. Are you on holiday?

BAD APP . THEY FRAUD MY MONEY

Nsave has a great technical support and I think it is the most important issue in case of any unexpected issues

Had a cool expeirence with the app, and the support member "Marco" who helped me in a specific sitaution

their card is also good and working on many sites,unlike many other fintechs, looking forward for them re-releasing the physical one soon

The worst experience of my life! Never use their platform! My story began when I opened an account and received £300. They put my account under review for more than 40 days while holding the funds, even though they say the period should not exceed 30 days. When the day came for them to return the money to me, they sent me $300 instead of $396 (according to the market). According to their logic, if I borrowed 300 rupees from an Indian, I could return $300 to him (the same value with a currency change).

Funds received but no refund – very concerning experience

I had a very frustrating experience with Nsave that I feel compelled to share.

On March 29, I made a USDC deposit (Solana network) to my account, and the transaction was successfully received on their side. Everything seemed fine at first.

However, after several back-and-forth exchanges with their support team, I was suddenly informed that Algeria is an unsupported country for their crypto services. This was never clearly communicated beforehand, and yet my deposit was accepted without any issue.

They then stated that my funds would be refunded to my Binance account. The problem is that, as of today, I have received no proof that this refund has actually been initiated.

No transaction hash (TXID), no confirmation date, no destination wallet address — nothing.

This is extremely concerning. Holding customer funds without providing verifiable proof of a refund is not acceptable, especially in the crypto space where transparency is essential.

At this point, I am still waiting for:

- A valid TXID of the refund transaction
- Confirmation of when the refund was sent
- The wallet address used for the transfer

Until this is provided, I cannot consider this issue resolved.

I strongly advise others to be cautious, especially if you are located in a country that may not be supported. Accepting deposits and then refusing service afterward creates serious trust issues.

I hope Nsave resolves this quickly and provides the necessary proof.

scammers no verification just take $10
since 17th; then on 27th say sorry its Ramadan, then NOTHING; AI stupid responses no resolution no refund

They falsely reported my previous review and removed it. But they are still a ridiculous fintech. They don't have a stable card or ACH account provider. They are now completely unable to provide these services. Only the wire transfer is available. They are clearly failing to provide what they promised. And they don't have any regret for it. They are just too busy to take down the negative reviews.

My experience with nsave has been extremely frustrating and disappointing.

My issue began on 4 March 2026, and my account has now been under review for 4 weeks following an incoming transfer of £1,500. I provided all requested documents and explanations promptly and fully cooperated from the beginning. Despite this, I have still not received any meaningful update, clear decision, or proper timeline for resolution.

The most disappointing part is not the review itself, but the way the case has been handled. My account remains inactive and inaccessible, and I have repeatedly received generic, repetitive responses instead of any substantive communication. After weeks of waiting, I am still left without clarity on whether my account will be reactivated or permanently closed, and without a clear timeline for what will happen to my funds.

I understand that compliance checks may be necessary. However, keeping a customer’s account restricted for this long, while providing no meaningful update and no transparent resolution path, is simply unacceptable.

At this stage, this has become a very poor customer experience and has caused significant stress and frustration.

For privacy reasons, I am not sharing my full account details publicly, but I am happy to provide them directly if the company genuinely intends to investigate and resolve this matter.

UPDATE:
I have submitted a formal complaint and also contacted the Financial Ombudsman Service. They replied and confirmed that I must wait until 8 weeks have passed from the date of my formal complaint, or until I receive a final response, before I can formally submit the case with supporting documents.

Despite this ongoing process, my account remains inactive, I still have no clear decision, and I have not been given any proper timeline for resolution. This continued lack of transparency and meaningful communication is extremely disappointing.

SCAM!!!! SCAM!!!! SCAM!!!!

I have tried to open a business account, registered in the UK. Before opening the account they charged me $10 as on-boarding fee. Now it is 10 days, no updates from there, tried email, whatsapp but no communication. Beware.

Such a poor and shameful experience. After the first transaction nsave gifted me $2 but after ordering virtual card they deduct $1.99 but didn’t get refund after failed to provide the virtual card.

I tested nsave with a small amount and it turned into a complete waste of money.

I deposited around 10 USD and only about 6 USD actually showed up in my account after their fees and conversions.

Then I made another USDT (TRC20) deposit of 2.8102 USDT. Only after sending it, I discovered that they have a 5.2 USDT minimum. Instead of crediting it or refunding it, they simply told me that deposits below the minimum are “discarded” by their payment partner and cannot be refunded or manually credited. So that money is just gone.

Their Visa card is also practically useless for me. I tried to use it for normal online payments (ChatGPT, Google, subscriptions, etc.) and it keeps failing, so the card is just sitting there while I’ve wasted money on verification, deposits and tests.
Overall, this feels like a terrible user experience and extremely unfriendly policies for small users. Losing funds because of a hidden minimum and then being told nothing can be done is unacceptable. I will not be using nsave again and I do not recommend it to anyone who wants a reliable, transparent fintech solution.

Nsave is the best app have used so far due to the app that is friendly to use

Nsave is an app that gave me seamless transactions without fear

The speed of each transaction and how transparent they are, also superb customer service.... 10/10 in my books

I had an issue with my latest payment, and the support team resolved it in less than 24 hours. Everything else is working great, and I’m really enjoying using this app. Keep it up!

scammers
They flagged my account for review and promised a refund within 30 days. It’s now been over 35 days, and support hasn’t replied.

This is unacceptable.