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NUCO Travel Group Avis 

524
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just recently booked another ski holiday through NUCO. Pricing is competitive and transparent. The Range of Accommodation is good .The Website is clear and easy to use . Tailoring the booking to in... Voir plus

Noté 5 sur 5 étoiles

Olivia has been super helpful in sorting out our booking and replying quickly to any queries. The whole process has been really easy with all of the different accommodation/transport/equipment options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used NUCO for the first time last year, great experience taking away the pain of booking things separately and tying it all together for a large group of friends. Would recommend them to a frien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Les Cimes-La Clusaz NUCO boxed off another fantastic trip to a quieter resort. Everything organised by NUCO, was on time and excellent. The accommodation was top class, extremely friendly and helpful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages
  4. Société d'événementiel
  5. Vacances au ski

À propos de NUCO Travel Group

Écrit par l'entreprise


NUCO Travel is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers every season. We're the experts in party and snow, a group of people passionate about the snowsports industry and everything they represent. We've built our name on all-in packages that bring together flights, transfers, accommodation, lift passes, lessons and more, so nothing gets missed and nothing gets left to chance. Basically we do the hard work so our customers don't have to.

Every package is ATOL and ABTOT protected, so you can book with confidence. Ski holidays are expensive, we get it, that's why we also offer a price match guarantee on our bookings so you can rest easy knowing you're travelling on the best offer.

From our most popular ski package holidays in Val Thorens and Tignes, some of our headliner resorts in the French Alps, to a growing range of ski resorts across Austria, Italy, Bulgaria and more, we cover holidays to the best ski resorts in Europe for groups of every size.

We'll help you find your next favourite resort, advising you on snow-sure slopes, lively night life, where's best for beginner-friendly runs, or more challenging terrain, all through the same one-stop booking process.

We're all about helping people looking for cheap ski holidays or cheap ski breaks that don't skimp on the experience.

Competitor Price Match Guarantee

Rest easy knowing we'll price match any better offer.

Get in touch with our sales team to apply this to your package.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

524 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(524)

146 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great support after booking the trip.

Great support after booking the trip.

3 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

That's what we like to hear Tom. Thanks so much for taking the time to leave a review. We really do appreciate it.

Noté 5 sur 5 étoiles

Nice and simple instructions

Nice and simple instructions, and well organised

3 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks for your review. We’re glad to hear everything was well organised and the instructions were clear and easy to follow.

We hope you had a great trip Jake, and we'd love to help again in the future.

Noté 5 sur 5 étoiles

Great trip everything went without a…

Great trip everything went without a hitch despite deep able on transit day leaving. Apartment was small but a only 50m from the Tufs lift on Tignes.

10 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Simon. Thanks for taking the time to leave a review. It’s great to hear you had such a smooth trip, even with the deep snow on the way home, hopefully it didn't affect your journey too much.

We’re glad you enjoyed the location and hope to help you plan another ski trip soon.

Noté 5 sur 5 étoiles

Had a great time in Les Arcs last week

Had a great time in Les Arcs last week, the NUCO team made it super easy and stress free and I can’t thank them enough!

3 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks for the review Josh! Glad you had such a good time in Les Arcs and that our team was able to help. Hope you'll join us again next year!

Noté 5 sur 5 étoiles

Great experience and a great holiday

Emmy was fantastic and spent lots of time finding the perfect holiday for us. We had a few needs and she was able to listen and adapt

3 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you for your lovely review Nicole. We’re so pleased to hear that Emmy was able to help find the perfect holiday for you and really took the time to listen to your needs, we'll be sure to let her know.

Thank you for choosing NUCO Travel, and we hope to help you plan another great trip in the future.

Noté 5 sur 5 étoiles

Class trip

Class trip, great fun from start to finish. Lots of events and themed nights throughout the trip and plenty of help and advice. Phoebe our Rep was very helpful and good fun and always there to answer any questions 🤩

3 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Eddie, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed the trip from start to finish and made the most of the events and themed nights.

We’re also delighted that Phoebe was able to help and make your experience even better. We really appreciate you taking the time to share your experience and look forward to welcoming you on another NUCO trip soon!

Noté 5 sur 5 étoiles

Exceptional Customer Service

From the point of looking for accommodation to the day that we returned from the trip, the customer support has been exceptional.

Initially we experienced difficulties when finding accommodation within our budget, however the team provided numerous beautiful options within a reasonable price range and went above and beyond to check that we were content with our decision.

Additionally, when we experienced flight delays that caused us to miss our transfer, through no fault of NUCO of course, the team were on-hand to provide us with alternative forms of transport, something which we were incredibly grateful for. They really did save the day.

All in all, very pleased with the service, and would absolutely recommend and look to use again.

27 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Thank you for the lovely feedback. We’re so happy to hear that you felt supported from the moment you started looking for accommodation right through to returning home.

Finding the right place within budget can sometimes be tricky, so it’s great to know the options we suggested worked well for you. We’re also glad we could help when the flight delays caused issues with your transfer, those situations are never ideal, and we’re pleased we could step in and help get things sorted.

Thanks so much for the recommendation. We’d love to help you plan another trip in the future.

Noté 5 sur 5 étoiles

Oskar - Elite Group Rep and Absolute Legend

Unreal week in Tignes. The whole Nuco team was on it, but Oskar specifically went above and beyond. From helping out with a lost passport to just making the whole trip feel like home, he's the best group rep I've dealt with. Legend.

9 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Antony, Thank you for your amazing feedback! We’re thrilled to hear that you had an incredible week in Tignes and that Oskar went above and beyond to make your trip feel comfortable and stress-free.

We’ll be sure to pass on your kind words to him, and we really appreciate you taking the time to share your experience. We look forward to welcoming you on another NUCO trip soon!

Noté 1 sur 5 étoiles

Really strict rules with not a lot of…

Really strict rules with not a lot of options for transfer timings, upon providing us with rooms with even stricter terms if not met you get hit with a hefty fine - would not recommend this company

4 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Joe, Thank you for your feedback. We’re sorry to hear that you found the rules and transfer timings restrictive.

We’ve reviewed your booking and cannot see any communications from you regarding additional issues, nor were any extra charges applied to your account. We can also confirm that your full damage deposit has been returned.

Our policies are in place to ensure the smooth running of group trips and to protect all passengers, and we aim to make these as clear as possible in advance.

We appreciate you taking the time to share your thoughts and will continue to review our processes to improve the customer experience.

If you wanted to discuss any of the issues you have raised, please reach out via email, live chat or phone call and we can discuss this further.

Noté 5 sur 5 étoiles

Really helpful and responsive…

Really helpful and responsive individuals no issues whatsoever and had a really nice time on our trip also thanks to our rep Katie she was lovely and friendly

8 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Kaylin, Thank you for your kind feedback! We’re delighted to hear that you had a great trip and that our team, especially Katie, was helpful, friendly, and responsive throughout.

We really appreciate you taking the time to share your experience and look forward to welcoming you on another NUCO trip soon!

Noté 5 sur 5 étoiles

Great Time

Me and my friends had a great time skiing with NUCO. The process was made easy by all the NUCO staff especially Katie Moroney who was our rep.

8 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Rhys, Thank you for your feedback! We’re thrilled to hear that you and your friends had a great time skiing with NUCO and that Katie was able to make the process smooth and enjoyable for you.

We really appreciate you taking the time to share your experience and look forward to welcoming you on another NUCO trip soon!

Noté 5 sur 5 étoiles

So fun!

We had an amazing time skiing. All the nuco people were so fun and so nice especially katie moroney who checked in on us in the eve x

8 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Caroline, Thank you for your feedback! We’re thrilled to hear that you and your friends had a great time skiing with NUCO. It’s wonderful to hear that Katie was able to make the process smooth and enjoyable for you.

We really appreciate you taking the time to share your experience and look forward to welcoming you on another NUCO trip soon!

Noté 5 sur 5 étoiles

Always available to help at any time

Always available to help at any time

8 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Ryan, Thank you for your feedback! We’re delighted to hear that our team was always available to help whenever you needed.

We really appreciate you taking the time to share your experience and look forward to welcoming you on another NUCO trip soon!

Noté 5 sur 5 étoiles

Katie was amazing at helping us with…

Katie was amazing at helping us with everything we needed and always looked out for us!

8 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Amelia, Thank you for your feedback! We’re thrilled to hear that Katie was so helpful and supportive throughout your trip.

We’ll be sure to pass on your kind words to her, and we really appreciate you taking the time to share your experience. We look forward to welcoming you on another NUCO trip soon!

Noté 5 sur 5 étoiles

What an amazing eweek with NUCO

What an amazing eweek with NUCO. As a committee member for UWE I couldn’t be more grateful for the week they provided us with. Our head rep Imogen was amazing and really helped us and our members with every little thing 10/10

13 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Freddie, Thank you for your fantastic feedback! We’re thrilled to hear that you and your committee had an amazing week with NUCO.

It’s wonderful to hear that Imogen went above and beyond to support you and your members, your kind words will be passed on to her. We really appreciate you taking the time to share your experience and look forward to welcoming you on another NUCO trip in the future!

Noté 5 sur 5 étoiles

Imogen was the best head rep ever

Imogen was the best head rep ever, loved her energy and passion made our week so good 👍

21 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Tom, Thank you for your feedback! We’re delighted to hear that Imogen’s energy and passion helped make your week so enjoyable.

We’ll be sure to pass on your kind words to her and really appreciate you taking the time to share your experience. We look forward to welcoming you on another NUCO trip soon!

Noté 3 sur 5 étoiles

Tignes 1800 great skiing dull location to stay

The skiing and Tignes as a whole are fantastic but the location we stayed in Tignes 1800 Boisses is out on a limb and deadly dull with one restaurant and only 2 bars no one ventured out past 8pm.
The only shop was stupidly expensive so head down to 1500 Brevieres where there is more life.

20 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi David, thanks for your review and for sharing your thoughts. We’re glad you loved the skiing and Tignes overall, it really is a fantastic area.

Tignes 1800 Les Boisses is definitely on the quieter side, which works well for people looking for a calm, laid-back stay, but we completely understand that it can feel limited if you’re after evening buzz or lots of choice for food and drinks. As you mentioned, Les Brévières is a great nearby option with more life and is easy to get to.

Thanks again for taking the time to leave a review, and we hope we can help you plan another trip in the future.

Noté 4 sur 5 étoiles

Solid

Solid, well priced. Havent used other package providers but can’t see how it would be more straight forward. Reps are all helpful

13 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Ned, thank you for your review! We’re really glad to hear you found everything straightforward and well priced, and that our reps were helpful throughout.

If there is anything we could have done to improve your experience please do let us know as we always welcome feedback.

Hope to see you in the mountains again soon!

Noté 5 sur 5 étoiles

Emmeke saves Christmas!

After a seamless Christmas ski trip to La Plange last year, Emmeke for the second year in a row has helped plan a fantastic trip! We were worried we had left it too late but her knowledge of the resorts was an exceptional asset to our booking experience.

27 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Thank you so much for your lovely review! We’re delighted to hear you had another fantastic experience, and that Emmeke was able to help put your minds at ease and help plan your trip.
We’ll be sure to pass on your kind words to her and the team.
We hope you have an amazing trip and look forward to helping you plan many more in the future!

Noté 2 sur 5 étoiles

easy but not as cheap as they say

While NUCO is very good for ease of organisation for big groups they do claim for the trips to be cheap and the initial price i was quoted doubled after i paid the deposit due to all of the ad ons they required i have. including the insurance that i couldnt change after i miss clicked i am now having to cancel my existing insurance to stop myself from being duel insured

25 décembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Ellis, thank you for taking the time to leave a review. We’re sorry to see that your experience resulted in a 2-star rating and appreciate the opportunity to clarify a few points.

The base price of your trip includes accommodation and a lift pass. Many passengers only require these essentials, so optional extras such as transport, equipment hire, clothing rental, lessons, and insurance are not included as standard. This allows everyone to tailor their booking to their own needs and budget.

Your booking benefited from a significant university group discount during peak season. To put this into perspective, the lift pass alone would cost over £300 if booked independently, whereas the base price for your booking which includes a week’s accommodation and lift pass came to £489.

Regarding insurance, all policies include a standard 14-day cooling-off period, which is stated at the time of selection. If you are still within this period, please do get in touch and we’ll cancel it free of charge. If it’s outside the cooling-off period, a partial refund may still be possible.

All additional options are entirely optional and there is no requirement to book these through NUCO. You can remove these (bar insurance) up until your payment deadline should you not require these or decide to book these independently.

We do value your feedback and hope this helps clarify things. If you’d like to discuss your booking further, our team would be more than happy to help. Thank you

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