Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I considered canceling my subscription because I was not seeing improvement in my hair loss. But after emailing Nutrafol, they offered me a discount to continue. Since I felt the price was a little hi... Voir plus

Noté 1 sur 5 étoiles

My wife subscribed to nutrafol for over 3 years. After all this time nothing happened except our bank account got emptied. I felt like we bought a product from a medicine man of the old west. This i... Voir plus

Noté 3 sur 5 étoiles

First of all, it’s unfair to not be able to leave reviews at Nutrafol’s actual website. I have been taking Nutrafol for 6 months and stopped. In a few months I stayed committed and took them for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Beauté & bien-être

Écrit par l'entreprise

The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

295 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

Expensive product, no results, and frustrating customer service

I had a very disappointing experience with Nutrafol Postpartum.

I took the product consistently for over 8 months, starting immediately after giving birth to my second kiddo, and followed all directions exactly. I’ve experienced postpartum hair loss before with my first, so I know what’s typical for me (I did NOT take Nutrafol the first time around). This time, my shedding was similar bordering on worse, lasted longer, and saw no improvement despite staying on the product for months.

At nearly $700 spent for 9 months of supply, this is not a small investment. I understand that results can vary, but for a product at this price point, there should be much more transparency around effectiveness.

The most frustrating part was the customer service experience. I reached out after months of no results and was initially told a refund would be processed. After that, I had to follow up multiple times over several MONTHS with little to no response. Eventually, I was given a partial refund, but only for part of my purchase, even though the entire experience and outcome were the same.

It felt inconsistent and unnecessarily difficult to resolve.

Another thing that stands out in hindsight is the lack of accessible, unfiltered customer reviews on their website. Given how variable results clearly are, this makes it harder for customers to make informed decisions. They heavily rely on influencer and social media marketing, which should be a red flag to anyone.

Overall, this may work for some people, but it did not work for me, and the combination of high cost and poor customer experience makes it hard to recommend.

8 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Expensive Hype, Worse Hair Shedding

Nutrafol was one of the biggest wastes of money I’ve ever spent on a hair product. I took it consistently for 9 months, followed the directions, and instead of helping with hair shedding, it did the exact opposite. My hair shed more and more the longer I used it.

For a product that makes big promises and charges premium prices, the results were beyond disappointing. I didn’t just see no improvement — I actually felt like my hair got worse. After 9 months, I expected progress, not panic every time I brushed or washed my hair.

What makes it even worse is that after I stopped wasting money on Nutrafol, I started taking regular vitamin supplements, and within about a month and a half I began seeing better and faster results at a much lower price. That says everything.

In my experience, Nutrafol completely failed to deliver and was not worth the money at all.

19 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

My wife subscribed to nutrafol for over…

My wife subscribed to nutrafol for over 3 years. After all this time nothing happened except our bank account got emptied. I felt like we bought a product from a medicine man of the old west. This is sadly nothing more than a scam that desperate people fall for. They should be prosecuted for selling something that does not work!!!

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company care

I considered canceling my subscription because I was not seeing improvement in my hair loss. But after emailing Nutrafol, they offered me a discount to continue. Since I felt the price was a little high this offer caused me to continue my subscription for another year. I appreciate a company that is willing to help out when needed. Thank you.

3 avril 2026
Noté 1 sur 5 étoiles

Caused hot flashes

I took the supplement for just about 6 weeks. It was suggested by my dermatologist for hair thinning. They must be doing a lot of marketing with dermatologists. But I stopped it because I started having hot flashes and I realized it was the supplement. I am in my late 40s but have not started menopause symptoms yet. My symptoms went away when I stopped taking it. I took the women’s balance formula which is suggested for my age. I can’t find anywhere to report these adverse side effects so I’m posting it here in case other women have similar symptoms. The whole Nutraceutical industry is a little scary since it’s unregulated. I’m surprised mainstream dermatologists are recommending it. I certainly don’t want to take something that is triggering early menopause. I’m finally throwing it out and thought I should leave a review as kind of a public service announcement. But this was about a year ago.

12 avril 2025
Avis spontané
Noté 2 sur 5 étoiles

Terrible Customer Service

The product works very well. I noticed hair growth in about four months. However, my last bottle I ordered direct from Nutrafol. The bottle was shattered. I was on hold with Nutrafol for three hours and receive a representative that could care less that my product was unusable and that I was on hold for over three hours. I would recommend paying extra and bottling from Ulta. Seems wasteful and expensive to use glass for the bottle instead of plastic.

6 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Not a significant improvement to justify the price

First of all, it’s unfair to not be able to leave reviews at Nutrafol’s actual website.

I have been taking Nutrafol for 6 months and stopped. In a few months I stayed committed and took them for a full year. What can I say - I think my hair looks slightly fuller at the roots, but it’s not an amazing, life-changing, miracle result I was hoping for. The vitamins are very expensive yet hair grows does take time, but for me - the price isn’t worth a little progress it made.

26 mars 2026
Avis spontané
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Réponse : Nutrafol

Hi Olha, 

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Please feel free to reach out to us at support@nutrafol.com so we can better understand how we can improve.

Noté 3 sur 5 étoiles

So intent on their scam they lost a real customer

Was actually working for me, but they’re so scammy that you can’t edit your payment method on their website, so when mine stopped working there was no way for me to fix it and their only solution was to call me to update it on their end, which is so stupid I just cancelled instead.

13 mars 2026
Avis spontané
Logo de Nutrafol

Réponse : Nutrafol

Hi there, 

We're sorry to hear that you had trouble accessing your account to update your method of payment, which led to the cancellation of your subscription with us. 

You will want to select Profile and scroll down to the area labeled Payment Methods. You can then click Add New Payment Methods to upload your new form of payment, and select Save Changes to finalize.

If you already have a card on file you can click edit in the top right to change your payment method.

From the Subscriptions section, select Billing Method > Edit (underneath the image of your products) > Update Form of Payment > Select the subscriptions you want to update.

Please don't hesitate to reach out with any further questions or concerns. We're always happy to help. Have a great day!

Noté 1 sur 5 étoiles

12 Months of Proper Use with Zero…

12 Months of Proper Use with Zero Results – A Total Failure
Rating: ⭐ / 5
I have been using Nutrafol consistently for a full year, and it has been a complete waste of time and money. I am writing this to warn others who might be in the same position.
My Experience & Routine:
I followed the instructions perfectly for 365 days. I didn't just take the four capsules; I took them consistently after a full meal and followed them with a spoonful of coconut oil to ensure maximum absorption of the fat-soluble ingredients. Despite this "gold standard" routine, I have seen zero improvement.
• Hair Quality: Even with a year of internal support, my hair continues to suffer from persistent split ends. I am not referring to old damage—the new growth coming out lacks structural integrity and begins splitting. It is weak and brittle.
• Nail Strength: My nails remain thin and "bendy," breaking and peeling exactly as they did two years ago. For a supplement that claims to support keratin, the fact that my nails are still soft and flexible after a year is proof the product isn't working.
No Medical Issues:
To be sure the issue wasn't my health, I had a full professional workup. My Iron, Ferritin, and Thyroid levels are all completely normal. My body has the healthy foundation needed for growth, but this supplement failed to provide the "boost" it promised.
The Verdict:
If you have healthy lab results and think this expensive supplement will fix your "bendy" nails or splitting hair, think again. I gave it a full year and optimized my absorption with healthy fats, and it still did absolutely nothing. It’s a huge disappointment.

5 mars 2026
Avis spontané
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Réponse : Nutrafol

Hi Elena, 

Everyone's body is different, and there are just some forms of hair thinning that Nutrafol Hair Growth Nutraceuticals can't help. We can't guarantee with 100% certainty that Nutrafol products will give you the results you're looking for.

We’d love to hear more about your experience. Please reach out to us directly via support@nutrafol.com if you would like to have additional support.

Noté 4 sur 5 étoiles

Works best when combined with the taoist soap

Works best when combined with regular scalp massage, the Taoist soap (2x a week), a paraban free shampoo (to avoid further damaging hair) and taking in enough collagen from foods and staying away from high fat/sugar/carb diets.

results on average takes about 2-3 months, varies person to person, slower on men, but faster on women.

nutrafol is a good company, and has been around for years, their supplements are decent but they should really advise customers about how to best get results as its sad that many companies know, but don't do anything about it as they make money, and gives hair care industry a bad name.

i had to spent maybe thousands of pounds before i realized this, and thats why i post reviews like this to share my hair growth story.

you have to remember, taking a supplement or topical product, you can't then go out, eat junk, and not exercise at all, and expect miracles. its taking 1 step forward and 2 steps back, you will never get anywhere with this approach.

i highly recommend forming a hair care routine, that suits your body and hair type, but also realize, hormones, nutrients and circulation are key factors affecting hair in men and women. so you have to target all, if you need results.

the downside i would say for nutrofol is cancelling their renewal subscritions. i needed to change it but it didnt let me.

3 mars 2026
Avis spontané
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Réponse : Nutrafol

Thank you so much for your kind words. We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us for assistance with your account or recommendations. Looking forward to hearing from you again soon.

Noté 1 sur 5 étoiles

Inability to shop for anything without support

I saw a little to no hair growth results in 6 months.

But I have underlying conditions so I'm willing to believe it may have prevented additional hair loss.

I canceled my subscription because of the absolutely stupid way that they do business.

I was sent a free trial I was interested in more and it took 4 days just to get to the point where somebody could take my order because you can't just log in and order more of what you need.

You can't buy some of their other supplements because you want them you have to wait for them to prescribe them to you and then if you want more you have to call them to tell them you want more because you can't just log in and buy it.

You have to do with your customer support I don't have a full day to dedicate to ordering a supplement that I can buy at The Vitamin Store

27 février 2026
Avis spontané
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Réponse : Nutrafol

Hi there! Thank you for your feedback. We're sorry to hear about your experience so far. We've reached out to you via email and hope to hear back from you soon.

Noté 5 sur 5 étoiles

So I decided to start my journey with…

So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.

Annie was absolutely excellent. She was professional, knowledgeable, and so patient. She explained everything clearly and made me feel confident about getting started.

I’m really excited to begin this journey with this product!

19 février 2026
Avis spontané
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Réponse : Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're here whenever you need us. Looking forward to hearing from you again soon.

Noté 1 sur 5 étoiles

I used Nutrafol for years (at large…

I used Nutrafol for years (at large expense) and didn't receive any benefit. My hair kept falling out. It wasn't until I consulted a doctor that I received Minoxodil and gained in hair growth.

1 mars 2025
Avis spontané
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Réponse : Nutrafol

Hi Jill, Thank you so much for the feedback! We're glad to hear that you are receiving support from a product that is helping you. Please let us know if you have any further feedback for us to consider!

Noté 2 sur 5 étoiles

Not A SERUM

This is being sold as a "serum".
This is not a serum. It is a very watery product that is not easy to apply. It drips into your eyes while applying to hairline.

So far I cant say if it works for increasing hair thickness or not, but since it is not easy to apply and represented as a serum, I am not expecting much.

3 février 2026
Avis spontané
Logo de Nutrafol

Réponse : Nutrafol

Hi there,

Happy to assist you with this! — Our serum is water-based, which helps it be lightweight and fast-absorbing in formulation. With daily use, you can see a more nourished scalp and visibly thicker, stronger-feeling, healthier hair in 90 days. You may also see less breakage and more density.

Hair Serum should be applied once a day, every day. Apply it directly to the scalp while sectioning hair with the dropper tip. Use enough serum to lightly cover areas of concern and massage with fingertips. Then, style as usual! Hair Serum can be used when hair is dry, or when hair is damp and towel-dried after a shower.

Noté 1 sur 5 étoiles

Huge hard plastic pills. Don't work

Huge hard plastic pills. I can't swallow but they will not refund my money of unopened bags

2 février 2026
Avis spontané
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Réponse : Nutrafol

Hi Jeff, 

Happy to assist you with this! — Some customers find that taking two capsules with breakfast and two with lunch or dinner, for a total of four capsules a day, works best in their routine. Please note that in our clinical studies, participants took four capsules once daily with a meal. We’d love to hear more about your experience. Please reach out to us directly via support@nutrafol.com if you would like additional support.

Noté 1 sur 5 étoiles

This item doesn't work

This item doesn't work. Never had any new hair growth and it actually made my hair smell. Quit using product. Over priced as well for a product that doesn't work.

1 février 2026
Avis spontané
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Réponse : Nutrafol

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is our priority, and we’d love the chance to help support you. Please reach out to us at support@nutrafol.com so we can better understand how we can improve.

Noté 2 sur 5 étoiles

I used Nutrafol for 2 years with no results

I used Nutrafol for 2 years, the Women's Formula for 1 year, and the Vegan Formula for 1 year. It made zero difference for my hair. I stuck with it this long because my dermatologist said it can take a long time but I give up. I'm giving it two stars because they have great customer service and provide a consult with a doctor and hair sample testing. All of that was interesting but none of it helped my hair loss.

29 janvier 2026
Avis spontané
Logo de Nutrafol

Réponse : Nutrafol

We want to thank you for taking the time to share your feedback with us. Insights like yours are invaluable in helping us continuously improve and provide our customers with the best support possible. If there is anything else we can do to assist you, please reach out to us by contacting support@nutrafol.com.

Noté 1 sur 5 étoiles

It’s a scam

It’s a scam. It’s that simple. Prey on people’s problems. Shame on the Better business Bureau to not shutting this down!

25 janvier 2026
Avis spontané
Logo de Nutrafol

Réponse : Nutrafol

Hi there, thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Please feel free to reach out to us at support@nutrafol.com so we can better understand how we can improve.

Noté 4 sur 5 étoiles

Cancelation going wrong

Update 01/26/26
We received the reimbursement as agreed. Since this is not a product review I'll upgrade to 4* even though the customer experience was a bit confusing in the end. Unfortunately, I won't be able to use the product because of doctors orders. Should have consulted my GP beforehand.

Update 01/23/26
After contacting customer service again I received feedback that the email shipping notification was regarding the first order. 🤔 Supposedly not a second charge or shipment. I'll monitor if that's really the case and am waiting for the reimbursement to clear.

Just canceled subscription after first shipment arrived a few days ago. Ordered January 12 so next shipment is not even due yet. Got email confirmation that cancelation was okay and 50% of first charge will be reimbursed, but then a few minutes later I received another shipment confirmation email. Not happy with customer service right now. To be continued...

20 janvier 2026
Avis spontané
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Réponse : Nutrafol

Hi Tati, 

We are glad we were able to help get your issue resolved, and you received your refund as intended. Please let us know if you'll need any further assistance by reaching out to support@nutrafol.com!

Noté 1 sur 5 étoiles

I have used the capsules 2 in morning…

I have used the capsules 2 in morning and 2 at night for about 9 months and It looks like I lost more hair while I was taking it then before I started taking it

10 janvier 2026
Avis spontané
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Réponse : Nutrafol

Hi Tim! Thank you for sharing your feedback with us. We’d love to hear more about your experience, please reach out to us via support@nutrafol.com directly if you would like additional support.

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