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Lisez les avis des autres

Noté 5 sur 5 étoiles

I always buy the foot files from NYK1. I get dry skin on my heels due to hypothyroidism and these files do a great job of removing it. I do use another file though to smooth the heels afterwards, bu... Voir plus

Noté 5 sur 5 étoiles

The shampoo and conditioner for keratin treated hair is the most amazing thing ever it completely reactivates the whole treatment again without even blow drying truly amazing stuff.. no sulfates etc o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My lashes have been meagre blonde, short, useless all my life & this is by far the best serum I’ve used, including Latisse. My upper lashes are now 1 cm long & my lower lashes just shy of a cm. It’s g... Voir plus

Noté 5 sur 5 étoiles

I have used a number of NYK1 products over the years including the foot file (brilliant) Lash force (incredible results) the purple shampoo and conditioner (worked a treat) and Nail bond (super... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Industrie cosmétique
  4. Magasin de cosmétiques

Informations provenant de diverses sources externes

NYK1 Gel Nail Polish, Lash Force, Remove One, Tan Force are our most popular products but you can find an exciting range of CND Shellac Products such as Nail Wraps and Rescue RXx to complement our award winning gel nail kits.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(141)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Styes on my eyes

I’ve had three eye infections in 7 weeks! All in three different part of my eyelids. Constant styes are not worth the long lashes….. I’m using disposable applicator each time as well. Never had this problem with the other lash serum I have used. Will go back to my old brand.

29 janvier 2024
Avis spontané
Logo de NYK1 Secrets

Réponse de NYK1 Secrets

Hello my name is Krissy and I really want to help you with this! Please can you email me directly on krissy@nyk1.com and I can help you further!
It would be great to know if you were new to the product and how long you applied the serum for?
The serum itself wouldn't cause an eye infection unless the applicator itself became contaminated upon use. I would love to help you more and I will wait to hear back from you xx

Noté 5 sur 5 étoiles

Excellent quality salt and sulphate free shampoo & conditioner

The salt and sulphate free shampoo and conditioner are really great products and well worth the money for the quality and size of bottles. Lasts a good 2-3 months. My hair has become much shinier and less frizzy, sometimes no need to straighten at all. It smells really good too, coconut vibes! My hair has also grown a lot more which means my hair is not as dry due to using hair dye. Would definitely recommend both products and I have already purchased for a second time. Great customer service too and quick delivery, was dealing with Krissy who is really great!

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Have never tried a Lash Serum prior to…

Have never tried a Lash Serum prior to using Lash force but have to say results are amazing. It took a while to get any noticable results but once they did everyone I spoke to commented! Love my lashes and NYK1

30 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

If you want to pay money for a product…

If you want to pay money for a product that never arrives - carry on & order!!
They state delivery within 1-3 days but after 7 days of waiting and an e-mail threatening opening a PayPal dispute, they respond after 18 hours.
For that reason I can say really bad customer service. Can’t comment on the product but after reading the past reviews on the lash serum I am so pleased I never received it!

21 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

⭐️ Lashforce ❤️⭐️

Really loving my new lashforce serum. Not used before and still early days but I’ve seen great results on others and it’s really helping me to take a bit more care when getting ready. Really easy to apply and the customer service from Krissy has been great, very friendly and full of helpful tips. Love such a personal service, thank you!

16 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

This product is amazing

During an illness I lost all body hair, including my eyelashes, and my eyelashes never grew back properly, and were too pathetic to even try enhancing them with mascara. I was recommended NYK1 eyelash serum a few weeks ago, and i can hardly believe the result. IMy upper lashes are now as good as they were before my illness. I've had less success with my lower lashes to date, but I've only been using the product for about 3 weeks, and had no lower lashes to start with. I've already re-ordered, because I definitely don't want to run out!

Company URL is NYK1.com

20 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Wanted to say thanks to Krissy for her fab customer service. I had been using the eye lash serum for 6 months and had amazing results. For some reason I just started to get a reaction to the serum and contacted customer services. Krissy responded immediately and after a few email exchanges suggested I don't use the product and offered me a full refund. I have to day I purchased the serum a few months prior. I am gutted that I got a reaction as its the only one that ever worked. Thanks Krissy for your help

26 février 2022
Avis spontané
Noté 1 sur 5 étoiles

MY EYES ARE SOOO RED and itchy

MY EYES ARE SOOO RED and itchy. I used it last night and this has never happened before but I think they've changed the ingredients and it's made my eyes super sore. I've itched my eyes so much to the point where my eyelashes have come out ( the ones which grew longer) Why are my eyes still itchy 15 hours later ahhhhhhhhh I'm dying my eyes r burningggg

6 décembre 2021
Avis spontané
Logo de NYK1 Secrets

Réponse de NYK1 Secrets

Please don't worry my name is Vicky and I can help you!
The growth serum has not changed and it is also the same serum we use for Brow Force so please don't worry here as nothing has changed. The serum can cause a light increase of blood flow to the area and this shows that the product is working. In some first time users this can cause some sensitivity and if this occurs we recommend to apply the serum once instead of twice as the eyes adjust to the serum in the first week. However, if any deep redness or inflammation occurs this can be a sign that the formula is too intense for you.
Please can you contact me on my email so we can discuss this further. My email is: info@nyk1.com

I will wait to hear from you!

Kindest Regards,

Vicky xx
NYK1

Noté 4 sur 5 étoiles

Salt Free Sulphate Free shampoo and conditioner

I purchased the NYK1 Salt Free Sulphate Free Aftercare Shampoo and Conditioner Keratin Colour. Seen it advertised on Amazon, looked up some reviews and it seemed a good product. Unfortunately the shampoo didn't suit my hair but the conditioner was very good at removing the knots but because I couldn't wash all the shampoo out properly, my hair wasn't right when I dried it. I contacted customer services and Krissy assisted me, very professional, took time to look into my concerns and I was provided with a full refund. Although this particular product wasn't for me, I will certainly buy something else as the customer service was first class, thank you.

28 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great product.

This is the second tube I have bought. I have very fair hair and complexion so you can barely see my lashes! I'm really pleased with the before and afters (despite not taking photos).
I would definitely recommend using this and the brow serum.

6 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Beware! Dangerous product from China.

I bought NYK1 eyelash serum because it had great reviews on Amazon. Those must have been bought reviews... I am convinced these here on Trustpilot are purchased too.

After using the serum my eyes got red and sore. I thought I applied too much, so next time I applied a tiny bit - same thing. I have used eyelash serums in the past (different brands) - I have never had such problems. And I have never been allergic to any cosmetics.

The redness and soreness of my eyes inspired me to read the 1 star reviews on Amazon - there was quite a lot of them and all ladies described the same issue. Some even mentioned that their eyelashes got weaker and they got pore infection!

That also inspired me to check where the product manufactured - China!

Beware of this brand. They sell dangerous products. This is a total rip off.

4 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonder Serum

After having eyelash extensions my eyelashes were reduced to short and stumpy... So after the lovely Astrid in Instagram recommended... I used my code and have been using this wonder serum for 8 weeks morning and night... I noticed a difference after 5 weeks and my eyelashes are full and long and everyone is noticing... Amazing product and will now try on my brows too xx

3 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

MAI PIU' NYK1

Oggetto mai ricevuto, acquistato il 01/08/2021 e oggi al 30/08/2021 non ho ancora ricevuto la merce. Si appoggiano a un corriere chiamato Royal Mail che non fornisce alcun numero o mail per essere contattato, dice solo spedito e da 30 gg non da aggiornamenti, anzi sul sito riporta di farsi contattare dal venditore. Aperta oggi controversia su paypal.
Mai più da questo sito.
Aggiornamento: Oggi al 10/09/2021 la merce è finalmente arrivata. da 3 giorni lavorativi ce ne son voluti "SOLO" 35. Ho dovuto inoltre sostenere costi di import per 8€ e costi di diritti postali per 5€. Che non capisco per quale motivo li debba sostenere io. CON ME QUESTI SIGNORI HANNO CHIUSO.

30 août 2021
Avis spontané
Logo de NYK1 Secrets

Réponse de NYK1 Secrets

Ciao Luca,

Oh no! Mi dispiace sapere che hai avuto problemi con la ricezione dei tuoi articoli. Puoi contattarmi via info@nyk1.com e posso aiutarti ulteriormente.
Il lavoro di carta ha dovuto cambiare per la dogana quando si inviano articoli nell'UE dopo la Brexit. A causa di Covid ci sono stati anche ritardi quando gli articoli arrivano alla dogana a causa della quarantena degli articoli all'arrivo o avendo una mancanza di personale.
Sarei più che felice di discutere le tasse di importazione che ti sono state addebitate se puoi contattarmi via e-mail in modo che io possa aiutarti con questo.

Cordiali saluti,

Vicky xx
NYK1

Noté 5 sur 5 étoiles

Best beauty product I have ever bought

I bought this on recommendation. I have fairly sensitive eyes, so applied it with a degree of trepidation and a big dose of antihistamine! My eyes felt a little itchy about 5 mins after application which soon settled and after a few applications, disappeared completely. I started to see results after around 6 weeks. I have now been using this serum for 3 months and can honestly say, my lashes have never been so long, full and curly. My beautician was amazed and has now ordered some for herself. I no longer need to wear mascara. It is rare for me to write a review but this product is so good, it deserves recognition. I will be buying this again. You just have to be patient and apply twice daily to see amazing results. I still cant believe it.

15 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Allergic Reaction do not buy!

Bought this product after reading several good reviews and seeing the product on social media. I used the product for 3 days and then had a really bad allergic reaction. I could barely open my left eye. My GP told me the reaction was due to the serum. I have email the customer service couple of times without a refund. Do not buy! I also see them pay influencers on social media platform to talk bad about other brands. I'm sure their reviews are fake as well. Not happy at all!

10 mai 2021
Avis spontané
Logo de NYK1 Secrets

Réponse de NYK1 Secrets

Hi Liza,

Oh no! I’m sorry to hear you had some issues with Lash Force and I wish I had received an email from you so that I could have helped you further! Please don’t worry my name is Vicky and I will do my best to get this sorted out for you! 
The serum as you may know already causes a light increase of blood flow, bringing more nutrients to the roots of your lashes which over a matter of weeks enable them to grow longer and thicker than ever before. When stimulating a growth cycle, it is providing your roots with more nutrients to give it the confidence to grow, so it is normal for first time users to experience some irritation for the first few days, this shows that the product is working as it is increasing the blood flow and growth nutrients to the area. Your skin will adjust to the formula within the first 7 days or sooner. With you only using the serum for 3 days you will fall into this adjustment period. I recommend with first time customers who have experienced the same as you to apply the serum once daily rather than twice as they adjust to the serum. However if any deep redness or inflammation occurs then we have to recommend that you no longer use the product as the formula maybe too intense for you. 
I would love to speak to you more about this privately so that I can help you with this! My direct email address is info@nyk1.com

I will wait to hear from you!



Kindest Regards,

Vicky xx
NYK1

Noté 2 sur 5 étoiles

Latest tube hasn't worked at all...bad batch?

I've always loved lashforce and had great results, I've gone through seven tubes over the years but the most recent one just hasn't worked and has made my eyes really itchy and sting-y. Also, the tube of serum has a weird smell, which I thought was my bathroom sink drain, like sulphur. I think I have a bad batch, I've emailed customer service but not heard back yet, so fingers crossed they can help me as it's an expensive waste of money otherwise. Have given two stars because of this

3 avril 2021
Avis spontané
Logo de NYK1 Secrets

Réponse de NYK1 Secrets

Hi Abby,

Oh no! I'm sorry to hear this and I would love if you could contact me directly so that I could help you further! My email address is info@nyk1.com

I hope to hear from you!

Kindest Regards,

Vicky xx
NYK1

Noté 5 sur 5 étoiles

NYK1 Lash Serum — LOVE!!!! ⭐️⭐️⭐️⭐️⭐️

NYK1 Lash Force Eyelash Growth Serum is beyond incredible with its results! I have tried a few different brands and this is by far the most effective with amazing visible results. Lashes are fuller, thicker and wow ... LONGER!!!! I really do rate this product very highly and cannot recommend it enough!!! The customer service is excellent too! Great product. Great brand. Great service. Very satisfied overall, will continue to purchase! Thank you Krissy and team @ NYK1!

23 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

It works!!

Pleased to report that the eyelash serum is actually working! I've always had short lashes and wanted to try Revitlash. But it was quite pricey for the amount so thought I'd give NYK1 a go. Best decision I've made! Brilliant serum. It took me about 1 month to grow the lashes.

6 mars 2021
Avis spontané

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