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3,7
7 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It is a fast, reliable service that is easy to use.I love that I am able to manage everything in one place without the process being complicated.Overall, I would definitely recommend Odola to anyone managing their money and sending money abroad :)
I had this bank for a while, its great for sending money home, it was really easy to set it up.I greatly recommend it.
Been using odola for a couple months and I can vouch for it being a trustworthy bank. Haven’t had any issues with the app, transactions are quick and easy.
The set up process was very quick and easy. I was able to start using my account straightaway and start sending money abroad as well as paying for things in the UK. The app is very user friendly. The transfer fees are much better than many similar apps I have used. I would recommend to anyone looking for an all in one app.
Does what it says on the tin but difference is the openness and transparency makes you feel more at ease and comforted knowing you are banking with them from a viewpoint where they actually care and your not just a number to them. Recommend these guys as now my use of their system is second to none. Any trouble I had the app and online features made it so I don’t struggle for too long.
This is the worst bank . As soon as you receive huge cash even if it’s your salary then they block your account. I don’t advice anyone banking with this scammers
Réponse de Odola
Hi Blaze Timmy,
We’re sorry to hear that your experience has caused concern and frustration. We take your feedback seriously and would like the opportunity to review the matter.
For privacy and security reasons, we cannot discuss individual account circumstances publicly. We also do not currently have enough information to identify the relevant interaction.
We’ve requested additional information through Trustpilot. Alternatively, please contact us securely through the Odola app or at support@odola.com and mention your Trustpilot username. If you already have an open case, please include the case number so we can link your feedback without asking you to start again.
Please do not post account, card, recipient, transaction or other personal information publicly.
Once we can identify the relevant interaction, our team will review the matter and provide any available update through a secure channel.
— Odola Support
Avoid this company.
I provided every document they requested, including proof of identity, proof of address, and proof that the funds came from selling my personal items on Vinted. Despite fully cooperating and waiting over a week, they suddenly terminated my account, citing their internal policies, without giving a meaningful explanation.
They are still holding my money and have not clearly explained how or when I will receive it. Instead, they only send generic responses saying the funds “may” be returned to the original source, even though that is not possible in my case.
This has been an extremely frustrating experience. I supplied all the requested evidence, yet they closed my account and left me without access to my own money.
I cannot recommend this company. If you value transparency and access to your funds, think twice before using Odola.
Réponse de Odola
Hi One and Two,
We’re sorry to hear that your experience has caused concern and frustration. We take your feedback seriously and would like the opportunity to review the matter.
For privacy and security reasons, we cannot discuss individual account circumstances publicly. We also do not currently have enough information to identify the relevant interaction.
We’ve requested additional information through Trustpilot. Alternatively, please contact us securely at support@odola.com and mention your Trustpilot username. If you already have an open case, please include the case number so we can link your feedback without asking you to start again.
Please do not post account, card, recipient, transaction or other personal information publicly.
Once we can identify the relevant interaction, our team will review the matter and provide any available update through a secure channel.
— Odola Support
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