Outpost Workshop Avis 

480
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Living in Canada and ordering online, having the product delivered to my sister in Wales and keeping me informed during the whole process was handled efficiently and promptly. Well done! The product... Voir plus

Noté 5 sur 5 étoiles

We couldn't be happier with our hot iron stamp! These mini wedges are handed out to clients as a thank you and we get so many comments on how useful they are to put under a wobbly coffeeshop table o... Voir plus

Noté 5 sur 5 étoiles

High quality stamps that work really well on dampened veg tan leather. Detailed and durable. Because it's a small business and popular too (due to great product) - make sure you allow time for ord... Voir plus

Noté 2 sur 5 étoiles

Received branding iron with electric heater to brand wood projects. 2 stars as the heater didn’t work. Kept tripping out main house RCD breaker. Contacted outpost sent a replacement very quickly. Re... Voir plus

À propos de l'entreprise

  1. Service de fabrication

Écrit par l'entreprise

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

480 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(480)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Living in Canada and ordering online

Living in Canada and ordering online, having the product delivered to my sister in Wales and keeping me informed during the whole process was handled efficiently and promptly. Well done!
The product matched your description and was well made, especially with the correct spelling of those Welsh names.

6 août 2026
Noté 5 sur 5 étoiles

We love it!

We couldn't be happier with our hot iron stamp! These mini wedges are handed out to clients as a thank you and we get so many comments on how useful they are to put under a wobbly coffeeshop table or how it impressed their other half on a date night fixing a wobbly bar table.

My dad is so impressed we are ordering another one for his business. Super smart. So happy to hear Mike is well and we fully recommend this business and service to anyone thinking of purchasing. HUDSON GRIPS Director

8 août 2026
Avis spontané
Noté 5 sur 5 étoiles

BRANDING BLOCKS

needed some specialist branding blocks, they were perfectly precise, used the m a few times now with no problems

18 mai 2026
Noté 5 sur 5 étoiles

Thank you Mike, we love our hot iron brand!

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our order, but a very good colleague of Mike's emailed explaining that Mike was very ill and unable to work so gave us the option for cancellng and refund. We decided to wait wishing Mike a speedy recovery and sure enough it was very worth it! Thank you Mike, we love our hot iron brand, it is going to make the best business cards ever! .

15 mai 2026
Noté 5 sur 5 étoiles

High quality stamps that work really…

High quality stamps that work really well on dampened veg tan leather. Detailed and durable.

Because it's a small business and popular too (due to great product) - make sure you allow time for order to be processed and arrive. Very reasonable turn around, just don't expect it the next day :)

18 mai 2026
Noté 4 sur 5 étoiles

Amazing quality on the branding plate

Amazing quality on the branding plate - really accurate when you get used to the branding process.

The only thing that would be nice is an indicator on the electric iron component to tell when it has come up to temp.

18 mai 2026
Noté 1 sur 5 étoiles

Very poor

After contacting the company sending all my requirements and paying upfront the company went silent
No repossesses to any many emails etc
Eventually I instructed my bank to intervene
They took this matter on and registered a claim back to retrieve my money
This must have prompted them to respond as I then received a message making some excuses and then asking for the money again to proceed ? On the basis of me paying again which I rejected this
Not only did they fail (6 weeks +) without dialogue they then expected money first again
So I decided not to go with this as all trust had gone and the attitude was all wrong

16 mai 2026
Logo de Outpost Workshop

Réponse de Outpost Workshop

Hi Gavin,

I’m really sorry that your experience with Outpost Workshop fell below the standard I aim to provide.

Earlier this year I was unexpectedly hospitalised and then spent some time recovering, which had a massive impact on both production and response times. While that explains what happened, I fully appreciate the experience you had wasn’t acceptable.

I would, however, like to clarify that we did correspond throughout April regarding your design, proof and font selection before communication later broke down. I don’t want readers to be left with the impression that your emails went unanswered throughout as that was not the case.

Once it became clear I couldn’t complete the order within a reasonable timeframe, I accepted the chargeback rather than contesting it, as I felt that was the fairest outcome.

I’ve also reached out to you privately, as I’d genuinely welcome the opportunity to make things right if I can.

I genuinely wish you and everyone at Classic Co every success in the future.

Kind regards,
Mike

Noté 1 sur 5 étoiles

Do not use :(

We are a newly founded crafts business in our first few months of trading and after a lot of careful research we were really excited to go with Outpost Workshop to buy a custom iron with electric upgrade. We spent ages creating the artwork and although more expensive we were happy with the credentials of the Outpost Workshop and to support a domestic small business.
However since ordering the iron we have heard absolutely nothing. The website says 2-4 days for production and we ordered a full month ahead of an event where we hoped to have our products featuring our new brand. We have emailed many times, also sent messages via messenger, instagram and etsy but have heard absolutely nothing.
As a result of this we are now attending one of our first shows as a new business startup without some of our products featuring our logo. To say we are disappointed is an understatement.
Regardless of what has occurred for the company owner personally, to not receive any correspondence at all, or even have someone put something online to say that orders are on hold etc is really just unbelievable and unacceptable. We are now chasing a refund via our bank. So sad. Do not use!

12 mai 2026
Avis spontané
Logo de Outpost Workshop

Réponse de Outpost Workshop

Hi Emily, I’m very sorry for your experience. Earlier this year I was unexpectedly hospitalised, followed by a lengthy recovery and then a major machine breakdown, which caused significant delays and poor communication. As a one man operation this made it extremely hard for me to manage things during this time. While that explains what happened it doesn’t excuse the service you received, and I’m very sorry. I’ve reached out to you personally as I’d like the opportunity to make things right if I can. Kind regards, Mike

Noté 1 sur 5 étoiles

I have emailed this company twice with…

I have emailed this company twice with no response. I ordered my branding tool over a month ago and have not received anything or even a response.

9 mai 2026
Avis spontané
Logo de Outpost Workshop

Réponse de Outpost Workshop

Hi Nick, I’m very sorry for your experience. Earlier this year I was unexpectedly hospitalised, followed by a lengthy recovery and then a major machine breakdown, which caused significant delays and poor communication. As a one man operation this made it extremely hard for me to manage things during this time. While that explains what happened it doesn’t excuse the service you received, and I’m very sorry. I’ve reached out to you privately as I’d like the opportunity to make things right if I can. Kind regards, Mike

Noté 5 sur 5 étoiles

Many thanks for the beautiful brass…

Many thanks for the beautiful brass sets (3) of letters in Times Roman. Precision engineering at its best, and made in England too, something of a rarity nowadays. Thank you.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I needed a stamp for some leather work…

I needed a stamp for some leather work with our company logo, Outpost work shop provided a quality stamp for just that. Quick turn around and securely packaged. Will use again in future if needed. Great guides for achieving best results on their website. Brilliant Job.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality and service from Outpost Workshop

Ordered a custom branding iron (not the electric one) from Outpost Workshop. It was sent to me 4 days after ordering and delivered promptly by Royal Mail. Just tried it, and it's perfect. Exactly what I was after for branding wood products. Excellent quality and very well engineered. Would highly recommend

5 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The Best!

I highly recommend this company, it's a company you can trust. This is my second order and I'm very pleased with the final product.
Thanks, Mike.

9 mars 2026
Noté 4 sur 5 étoiles

Really good and worth the money

Really good detailed bit of engineering. Solid brass with my own design engraved into it.

It is hard to gauge the size and how the design will fit. If I did it again I’d go one size bigger than I think is right but that’s my preference.

The design works well but it is a bit hard to gauge the heat required if you don’t purchase the electric one. Doing it in a scrap bit of wood and getting it right before doing it in the work you want branding.

Will happily purchase one again.

Given a four as it did take a lot longer than expected for the price and I did have to contact several times but glad it came eventually

16 mars 2026

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