North Oxford MINI Avis 

Bought the most gorgeous mini from this garage. Worth every penny. Did ask for a cheeky freebie cap or similar and was refused by manager which is a shame as I spent quite a lot of money !

Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons.
The handover was excellent in explaining the controls and benefits of the car.
I don’t normally write reviews or trust over generous comments/ reviews but on this occasion feel it worthy to mention the service provided.

I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly.
Special thank you to Simon who patiently answered all the questions my husband asked…and looked after me throughout the whole process. I would definitely recommend North Oxford Mini garage. Thank you to a whole team!

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was excellent. Great customer care throughout

Visited yesterday to enquire about the deal advertised on the radio. Having looked around at the minis outside, I went into the showroom to speak to someone. I explained the above. I wasn’t introduced, not offered a seat and told nothing about the deal or offered a closer look at the car I had shown interest in outside. I did get a valuation on my own mini at £3k less than Motorway. I thought customer service was important but not in this instance. Obviously I won’t be going back….clearly selling cars isn’t a high priority.

Thankyou Adam for your response. I am aware of the variances in car valuations. Leaving that aside, I am disappointed that the loss of a sale and a customer is not reflected in your reply. Neither have you commented on the service further by offering any assurances or means of how others will not be treated in the same way.

Honestly, the best car dealership I have ever dealt with. Friendly, helpful people who listened to me and provided an excellent service.

Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter!
Sarah was very helpful and patient with me as I’d not driven an automatic car before let alone an EV.
Thank you so much to Sarah and everyone at Mini North Oxford!

I couldn’t recommend Emily Thomas from North Oxford Mini highly enough. She is exceptionally knowledgable and patient and went above and beyond throughout the whole process of purchasing our mini. Emily took so much time to ensure we made an informed decision on the car we purchased. The process was very simple as Emily kindly walked us through each step.
Whilst awaiting our car being made, Emily maintained constant communication and provided us with useful updates, ensuring that we felt very valued as a customer throughout.
On collection day, it couldn’t have gone smoother. Emily organised a time and date that worked for us and informed us of what we required for the collection appointment.
We arrived to see our beautiful car in a large red bow, this was such a lovely touch.
Emily kindly walked through the functions of the car and ensure she set all setting up to exactly how we wanted them. She took her time to ensuring we were completely informed and comfortable to drive off in our new car and also making it clear if I have any further questions at all, just to contact her.
We are extremely grateful for your wonderful service Emily from start to finish, you are an asset to your team! Thank you for making the whole process so smooth and enjoyable.

Stefan worked with us from day one to the day we took delivery of our mini, he always met us with a smile and a hand shake, along with a coffee.
No pressure was placed on us. Stefan is a credit to mini and we thank him for that. Any of the team we interacted with were also professional.
Many thanks Mike and May

Ricky was pleasant, helpful, knowledgeable and professional, ensuring the deal was seamless from start to finish. Nothing was too much trouble and all the technical stuff was carefully explained. Above all, I came away with a good deal, and would use again.

Car serviced today. Great service from Hazel and the rest of the after-sales team.

I recently purchased a mini as a surprise gift for my daughter. It was purchased privately, but I brought it to The North Oxford Mini for a once over. I dealt with Emma Davies in the service team. Emma did everything she could to make sure the car was safe and my daughter had a special day receiving the car. THANK YOU Emma!

Simon was extremely helpful and patient with my partner and I as we were very undecided as to what we wanted.
Excellent service from all the colleagues who were all very friendly and attentive x

Great experience from start to finish. Darren was friendly, professional, and made the whole process easy and stress-free. Really happy with the service and my new car — would definitely recommend.

After initially popping in for a look and finding a car I really liked I went in and was greeted by Emily who promptly got me the keys to have a look around and show me the features. After running numbers and being happy with the figures I was allowed to take the car on a 15-20 minute test drive to really get a feel. I needed to sell my car elsewhere so was allowed to reserve the car for a few days until sorted. Very quickly a deal was agreed, pricing was spot on for the market so cheekily asked for some stripes to be added which Emily and management agreed wouldn’t be an issue. Very quickly got paperwork, stripes and MOT sorted during the week as well as some new plates made for my private reg. Emily went above and beyond even coming in on a weekend that normally she has off to allow me to collect. I even got to a choose a freebie from the lifestyle accessories. I’ve not been this excited for a car in a long time and the customer service received just heightened that. Would throughly recommend, car was prepared beautifully, great customer service and a good coffee too!

Visited yesterday for a spare part. Service was exceptional and part was fitted too. Nothing was too much trouble.

Isabelle was great. Fast / good communication on the lead up to me buying and really efficient yesterday when I came to collect my new Mini.
Thanks to all - great service

Darren was very helpful and friendly. Bought my third mini from North Oxfordshire Mini this weekend, whole process from test drive to driving away in my new mini went very smoothly indeed. Thank you so much, Mrs Susan Martin.

I got my lovely Mini from here a couple of weeks ago and whilst you expect good service while they're trying to sell you something, to continue to give the same level of excellence afterwards is far rarer. Isabelle and others have looked after me and my car so well they thoroughly deserve a 5 star review. Thank you for all you guys do, especially Isabelle, for looking after me and my Mini.

What a fantastic experience. My second car from North Oxford. Last time we dealt with Reece, this time with Isabelle. On both occasions we have been looked after very well. Lovely people