Parcel Chief Avis 

1 906
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Hi, This is AM Wilson from Kochi, Kerala I approach Parcel chief for sending household items and snacks to Germany. They clearly explained through email about what all are the items can be sent and ra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Right from the time of enquiry @ parcel to Germany till reaching the parcel all deals and updates given by Mr. Hussain was very much appreciated. Packing staff Mr. Khan was very helpful and well... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another fantastic delivery with ParcelChief! This is my second time sending a parcel from Kerala all the way to my husband in Kenya, and once again, you guys knocked it out of the park. Everything arr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 906)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good - In a short period of time they quickly…

In a short period of time they quickly arranged for pickup and was accomadative enough to increase the number of boxes in the last minute . Most of the items reached very safely without damage

4 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Prnmaa,
Thank you for your feedback!

We’re happy to hear we could quickly arrange pickup and accommodate your last-minute changes. It’s great that most of your items reached safely without any damage.

Best regards,
Parcelchief Team!

Noté 1 sur 5 étoiles

Absolutely Horrible Experience

Absolutely Horrible Experience – Damaged Items, Missing Package, No Accountability!
I am beyond frustrated and angry with the appalling service I received from Parcel Chief. I entrusted them with my cargo, expecting a basic level of care and professionalism, but what I received was a disaster from start to finish.

When my shipment finally arrived, I was horrified to discover:

TWO plastic storage boxes completely broken, beyond repair.

My rice cooker was visibly damaged and unusable.

One of my most valuable items – a living room lampshade – is completely missing and has yet to be located or explained.

ALL of my luggage was delivered soaking wet. Clothes were drenched, smelly, and ruined – it was clear they had been sitting in water for some time.

To make matters worse, I have been chasing them for over 7 days, repeatedly asking for a resolution, some accountability, or at least an update. The only response I've received is that their representative is waiting for DPD, a third-party service in the UK, to respond and cannot provide a resolution until then. This is just more stalling and complete negligence.

Parcel Chief has shown zero customer service, no responsibility for the damages and losses, and clearly no respect for their customers' belongings.

This is completely unacceptable. I will never use their service again and strongly urge others to think twice before trusting this company with anything valuable. You might as well throw your items in the ocean – at least then you’d know what happened to them.

16 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Mohit,

We sincerely apologize for the distressing experience you've had with Parcel Chief. We take full accountability for the issues you've encountered and are actively following up with DPD to resolve the situation. Please understand that such matters require time for thorough investigation, which cannot be completed in just a day or two.

We’ve been providing consistent customer support whether by responding to the email or calls, we will not abandon your case. We are working diligently to find a resolution and ensure that your concerns are addressed.

We deeply regret the inconvenience and frustration caused, and we appreciate your patience as we continue to work on resolving this.

Best Regards,
Parcel Chief Team!

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a wonderful experience with ParcelChief. The process was smooth, hassle-free, and my parcel was delivered on time in perfect condition. It was also budget-friendly compared to other options. Special thanks to Sakeena, who helped me throughout the journey — from arranging pickup at my doorstep until it safely reached the hands of my brother. I truly appreciate the professionalism and excellent customer service. Highly recommend ParcelChief for reliable and affordable international courier services.

8 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Akshara v a,
Thank you for your heartfelt feedback!

We’re thrilled to hear that your entire shipping experience with ParcelChief was smooth, hassle-free, and budget-friendly. It’s wonderful that your parcel arrived on time and in perfect condition, and we’re especially glad that Sakeena provided excellent support throughout—from doorstep pickup to safe delivery to your brother. Our team takes great pride in professionalism and customer service, and your kind words truly motivate us to keep delivering reliable and affordable international courier services. We deeply appreciate your high recommendation and look forward to serving you again!

Best regards,
Parcelchief Team!

Noté 5 sur 5 étoiles

My delivery was from Bangalore to…

My delivery was from Bangalore to Dubai. The packaging was excellent and I got my things delivered within 6days. Price is also very reasonable compared to other courier services.

20 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Janaranjani,
Thank you for your feedback!

We’re glad you found our packaging excellent and pricing reasonable. Happy to hear your shipment reached Dubai quickly in just 6 days!

Best regards,
Parcelchief Team!

Noté 5 sur 5 étoiles

Great service

Great service! Definitely recommended

20 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Akanksha Kaushal,
Thank you for your kind words!

We’re thrilled you had a great experience and truly appreciate your recommendation.

Best regards,
Parcelchief Team!

Noté 5 sur 5 étoiles

Very smooth process

Very smooth process. Received my courier from India to UK in just a week. Packing was really good and all the items remained intact. Very prompt responses from the team

19 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Ranjani Palyam,
Thank you for your wonderful feedback!

We’re glad the process was smooth and your courier reached the UK in just a week. It’s great to hear the packing kept your items intact and that our team was prompt in responding.

Best regards,
Parcelchief Team!

Noté 5 sur 5 étoiles

thanks for the easy and smooth process…

thanks for the easy and smooth process to send the parcel from india to australia

18 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Maheshsabarish Kumar,
Thank you for your kind words!

We’re glad to hear that sending your parcel from India to Australia was easy and smooth. We appreciate your trust in our service.

Best regards,
Parcelchief Team!

Noté 5 sur 5 étoiles

Great service from Parcel chief with…

Great service from Parcel chief with very prompt response and timely delivery of the package to my home. I have been using this service for the past few years to deliver my parcel from India to UK and I highly recommend you to contact this service team for assistance with your parcel delivery across the world.

14 août 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Bini,
Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’ve had such a positive experience with our service. Providing prompt and reliable delivery is always our top priority, and it’s great to know that we’ve been able to meet your expectations consistently over the years. We look forward to assisting you with your future parcel deliveries! Thanks again for choosing us.

Best Regards,
Parcel Chief Team!

Noté 5 sur 5 étoiles

Excellent

Highly recommend Parcel chief . excellent customer service, reliability, competitive pricing, and efficient, timely delivery - all are top notch.

16 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Lin,
Thank you so much for the glowing review!

We’re delighted to hear that you’ve had such a positive experience with Parcel Chef. Our team is committed to providing excellent customer service, reliable delivery, and competitive pricing, so it’s wonderful to know that we’ve been able to meet your expectations. Thanks again for choosing Parcel Chef!

Best Regards,
Parcel Chief Team!

Noté 5 sur 5 étoiles

Parcel received safely and packing was…

Parcel received safely and packing was done very well. Very responsive staff.

11 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Nandini Rajesh,
Thank you for your feedback!

We’re glad to hear your parcel was received safely and that you were happy with the packing. Our team takes pride in being responsive and handling every shipment with care. We appreciate your support!

Best Regards,
Parcel Chief Team!

Noté 5 sur 5 étoiles

On time delivery with affordable price…

On time delivery with affordable price and door to door pick up and drop

5 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Sijo George,
Thank you for your kind words!

We're pleased to know you were satisfied with our on-time delivery, affordable pricing, and convenient door-to-door service. Your feedback motivates us to keep delivering a smooth and hassle-free experience.

Best Regards,
Parcel Chief Team!

Noté 5 sur 5 étoiles

Very prompt responses and updates.

2 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Nabottama Pal,
Thank you for your kind words!

We’re glad to hear you appreciated our prompt responses and updates. Your feedback motivates us to keep providing excellent service.

We look forward to assisting you again!

Best Regards,
Parcel Chief Team

Noté 5 sur 5 étoiles

Much appreciated service..

Much appreciated service...
My experience with parcel chief was Great.. Received the items on time without any damage. Staffs are very helpful especially Ms.Sakeena
Highly recommended.

5 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Minu Martin,
Thank you for sharing your first experience with us — we’re so happy to hear it went smoothly!

We’re delighted that you found our service affordable, honest, and efficient. It’s wonderful to know your parcel reached the UK within a week!

A special thank you for mentioning Ms. Sakeena — she’ll be thrilled to hear your appreciation. We’re always here to make your shipping experience simple and stress-free.

Best Regards,
Parcel Chief Team

Noté 5 sur 5 étoiles

Very good customer service

Reliable service providers.
Very good customer service.
Quick delivery service.

3 novembre 2024
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear amrutha thadeus,
Thank you for your positive feedback!

We’re happy to hear you found our service reliable, our customer support helpful, and delivery quick. Your satisfaction is our priority.

We look forward to serving you again!

Best Regards,
Parcel Chief Team

Noté 5 sur 5 étoiles

Very prompt and timely service

Very prompt and timely service. Consignments delivered as per schedule to UK and in tact. Domestic leg can be improved. Very responsive to customer and tracking facility available. Would definitely recommended this service.

4 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Krishnan Rajan,
Thank you for your valuable feedback and for sharing your experience with us!

We’re glad to know the parcel reached the UK on time and in perfect condition. Your appreciation for our responsiveness and tracking service truly means a lot.

We’ve noted your suggestion regarding the domestic leg and will certainly work on improving that. Thank you for your recommendation — we look forward to serving you again!

Best Regards,
Parcel Chief Team

Noté 4 sur 5 étoiles

Quick and Reliable

3 septembre 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Ateeq Surve,

Thank you for your feedback!
We’re glad you found our service quick and reliable. We appreciate your support and look forward to helping you again.

Best Regards,
Parcel Chief Team

Noté 4 sur 5 étoiles

Prompt and transparent service

Prompt service, courteous staff, guidance, transparent tariffs and timely delivery

8 juillet 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Rajiv Agrawal,
Thank you for your kind feedback!

We’re delighted to hear you appreciated our prompt service, courteous staff, clear tariffs, and timely delivery. Your satisfaction is very important to us.

We look forward to serving you again soon!

Best Regards,
Parcel Chief Team

Noté 5 sur 5 étoiles

Amazing service by Parcel Chief

Amazing service by Parcel Chief! Smooth booking, timely delivery, reasonable rates, and excellent support. Highly recommended for international courier. I have used it for australia, dubai. The team even went the extra mile, packed my items with care like a family member, and ensured timely delivery.
Highly recommended for international courier.
Sakeena has been lovely team who diligently communicated via whatsapp and shared all updates and requirements.

28 août 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Deepika Gupta,
Thank you so much for taking the time to share your positive experience with Parcel Chief.

We're thrilled that you found our booking process smooth, our rates reasonable, and our delivery to Australia and Dubai timely. It's especially wonderful to know that our team, including Sakeena, made you feel like family and went the extra mile to pack your items with such care. We'll be sure to pass along your kind words to her.

Best Regards,
ParcelChief Team!

Noté 5 sur 5 étoiles

Amazing service

I recently sent a courier from India to the UK and had a great experience. The process was smooth, and my package reached safely without any delays. The team was very supportive throughout and responded quickly to all my queries via email, which made the whole process stress-free. Their professionalism and reliable service gave me peace of mind, and I would definitely use their service again. Highly recommended!

1 août 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear Tarab Khan,
Thank you for your wonderful feedback!

We're so glad to hear that you had a great experience with your recent courier to the UK.
It's fantastic that the process was smooth and your package arrived safely and on time. We're also happy that our team's quick and supportive responses gave you peace of mind throughout the process.
We truly appreciate your recommendation and look forward to helping you with your future courier needs.

Best Regards,
ParcelChief Team!

Noté 5 sur 5 étoiles

India to Europe courier service

Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us.
- pick up from my city , arranging courier service everything was taken care smoothly
- finally all my items came intact in good condition within 15 days and i was shared with an update every step.

27 août 2025
Avis spontané
Logo de Parcel Chief

Réponse de Parcel Chief

Dear AnuGirish,
Thank you for the fantastic review!

We're so glad we could make your courier experience from India to Germany a smooth one.
It's great to know that our detailed support on WhatsApp made the process easy for you and that we were able to handle everything from pickup to delivery seamlessly. We're also happy to hear that your parcel arrived safely and that you were kept updated every step of the way.
We appreciate you choosing our service and look forward to assisting you again in the future!

Best Regards,
ParcelChief Team!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus