Parceldirect Avis 

I have worked with couriers for 15 years and this is by far the worst. Booked in early Monday for next day pick up. My parcel didn't get picked up so I emailed to enquire about it. They told me it would be picked up the next day which was Wednesday. That didn't happen. Again told apologize but it will be picked up Thursday. Again that didn't happen. Finally picked up Friday which was too late for me and was told it would definitely be delivered Monday. Well you guessed it... It didn't arrive Monday. Finally arrived Tuesday. Myself, my family,my friends and the work will never use this company again.

Use parcel direct all the time for my shipments and they are timely and efficient.

Parcel for Hamilton Ca

Customer service is everything in this business, pray nothing goes wrong onces you make a payment. Because these guys behave like flyby... Lies, lies and more lies. But people will soon realise and your businesses will suffer.... Pd3670699 so you know I'm real... Out with parcel direct...

Complete disaster to deal with. They lost a christening gown that I made for a customer. I rang on numerous occasions for a refund, I even gave my bank details. Still heard nothing back and it’s 9 months later. I have lost a customer and no refund. STAY AWAY. PD6031868, I kept my reference number to verify this is an honest complaint.

Collected Dublin Monday, arrived Cork Tuesday. Excellent service.

Absolutely terrible. Scheduled collection for a Tuesday, never collected. Contacted Parceldirect on Wednesday and was informed 'the driver ran out of time' the previous day and as it was after 12pm the collection couldn't be scheduled until Thursday. Surely if he ean out of time the protocol would be it would automatically get collected the following day without me having to contact them. Again it wasn't collected on Thursday. I sent an email asking for a manager to contact me, never received any correspondence. Parcel finally collected Friday. I would NOT recommend this service.

Paid online to ship a package from Ireland to USA. Chose fed ex economy option which matched the an post price. Attempted drop off at local store but the store didn't know how to process the package. Called parcel direct the following morning and they arranged to come to me to collect the package. Deliverd to USA within 3 days which was a lot faster than expected. Overall excellent service and price and delivery. Will absolutely be my go to im future.

Parceldirect offered the cheapest quote (by far) and they delivered my parcel to Edinburgh in four days. I could track it's progress every day and I was advised when it was delivered. Impressive.

Really speedy service and super cost versus other sites I tried.

ParcelDirect is the most efficient way I have found to send packages to the US to date . unfortunately on this occassion my parcel is market completed but it still hasnt been delivered.
so annoyed
I'd like to add that today is May 25th. I still havenot received any help whatsoever from this company. The €167 I paid to have a package delivered was not refunded in any way.
To sum it up in one sentence. This company is,appalling at customer service.

I have used Parcel Direct twice recently to send essentials to my student son in England.On both occasions I found the service excellent.The bulky packages were collected on time from my house and arrived in perfect condition at my sons house in England within a week. I would highly recommend Parcel Direct.

Used a few times, never any issues!

Horrific experience. Discussed the items being sent with them prior to booking. Followed their instructions and the package was still returned after nearly a week and are now unusable. They feel this is not their problem and are now ignoring me. will be escalating this to a solicitor, not to recover the money but to make a point. You must be accountable for your mistakes. would never use again.

Very straightforward to use. I entered the relevant package details (dimensions, weight & destination) and the options available were displayed. Picked the one I wanted, paid by card & then all that was left to do was print out the pack of address labels & Customs declarations. Package was picked-up from my home address the next day.

very good service - competitive rates and courier collected goods when they said they would. Overall very happy and would use this website again.

Great service, friendly staff. GREAT PRICES