Party Puffin Avis 

3 345
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered 15 juggling ball sets for daughters birthday party. Arrived in less than 48 hours. Excellent quality, significantly cheaper than other online retailers and Im really happy with my order. We've... Voir plus

Noté 5 sur 5 étoiles

Placed an order late Monday evening and received this morning (Thursday). This is my 3rd time ordering from Party Puffin and I experienced speedy delivery on my first two orders too. There is so much... Voir plus

Noté 5 sur 5 étoiles

I ordered a helium canister, foil balloons, bunting and ceiling swirls. The order arrived on time via DHL and was well packaged. Products were of great quality and looked great too. I had a fol... Voir plus

Noté 5 sur 5 étoiles

I ordered beret hats, Im genuinely surprised by the quick service and well packaging! I needed the next day delivery, I did order before 2pm as advised. My order has just arrived at 9:50am. I'm v... Voir plus

À propos de l'entreprise

  1. Magasin de fête

Informations provenant de diverses sources externes

Puffin Puffin have been supplying party decorations and accessories for over 10 years. We cover almost any occasion - including childrens birthdays, adult milestone birthdays, hen party, anniversaries, wedding, engagement, hawaiian summer theme and more. All at amazingly low prices!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(3 345)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great company

Just received my parcel , I ordered 26 table cloths and they came on time and great quality , thank you

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

EXCELLENT. HIGHLY RECCOMEND

Ordered 15 juggling ball sets for daughters birthday party. Arrived in less than 48 hours. Excellent quality, significantly cheaper than other online retailers and Im really happy with my order. We've got several parties coming up and I'll be ordering party supplies from Party Puffin again.

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Customer Service!

Party Puffin genuinely have the best customer service!

I ordered my party supplies one week before I needed them to ensure everything got to me on time. This was my first time using Party Puffin and they sent out the order the next day and did everything right on their side, however DHL lost my parcel in their depot and this was not flagged to me until 2 DAYS before my party. I contacted Party Puffin and they sent out a new parcel to me the same day with next day shipping (with only 1 hour to get everything together) and luckily this parcel made it to me in less than 24 hours! I’m so grateful to Party Puffin for going above and beyond for me. You’ve gained a new loyal customer.

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Dear Party Puffin Team,

I just wanted to say a huge thank you — I received my order today, and I couldn’t be more grateful for the prompt shipping and excellent service.

You were the only company I could find with Minecraft party supplies, and thanks to you, my son’s 8th birthday is now back on track! You’ve truly saved the day, and I appreciate it so much.

Wishing you all a fantastic year ahead — you deserve it!

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

What an amazing website

What an amazing website, everything is easy to find and even the tricky stuff to find was easy. outstanding prices and offer. will always be using this website for any special occasion in the future!! 5*

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I ordered a helium canister, foil balloons, bunting and ceiling swirls. The order arrived on time via DHL and was well packaged.
Products were of great quality and looked great too.

I had a follow up query regarding my order and got a reply after business hours on the same day, so was very impressed by the prompt response.

I would happily use Party Puffin again and would recommed them.

7 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Extremely fast service

I ordered beret hats, Im genuinely surprised by the quick service and well packaging!
I needed the next day delivery, I did order before 2pm as advised. My order has just arrived at 9:50am. I'm very pleased with the beret hats as they're perfect for the event I'm hosting tonight.
Completely recommended, so pleased I have found your service will be using it again!

Thank you 😁

12 juillet 2024
Avis spontané
Noté 3 sur 5 étoiles

Not a great experience so far

Not a great experience so far. First of all I didn’t get a receipt / confirmation for my order because their emails are sending to anyone with a gmail account, however the response from customer service was very prompt and was sorted immediately. Secondly an item was missing from my order, I have emailed customer service (again) about this issue, I will submit a second review once this has (hopefully) been resolved

22 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Very dissapointing

I ordered some puzzle books for my dad as a silly present for fathers day. He's been stuck in doors and wanted to cheer him up. Well it's now the 26th of June and my dad still hasn't received his gift because party puffin completely screwed the address up and the courier company can't rectify it without party puffin say so. I gave emailed 7 times and called at least the same amount, no answer on phone and the usual automated reply to say they have received the email.
I am very disappointed with this and certainly won't be using them again or recommending.
Update, why did it take til I write a bad review to get any sort of response. Also I certainly wouldn't have written on address section to Puffin, dads street address, my name, city dad is in, then the wrong postcode, that's how courier received it. Was told by courier it could have been changed if seller had allowed it, seeing as it took over 2 weeks to reply, that us the issue

5 juin 2023
Avis spontané
Logo de Party Puffin

Réponse de Party Puffin

As explained in our recent email to you, Party Puffin didn't "screw the address up" at all. You typed in a street name in Edinburgh but a postcode for Northumberland (ie. an address that doesn't exist!) which is why our couriers weren't able to deliver the parcel. Evri have told us that they can't amend it and are in the process of returning the package back to us. We have offered to resend the items (at our expense).

Noté 1 sur 5 étoiles

Very expensive postage costs £3.95 on…

Very expensive postage costs £3.95 on an item that could be shipped as a large letter for £1.00

23 juin 2023
Avis spontané
Logo de Party Puffin

Réponse de Party Puffin

As explained to you in our recent email, we have set postage costs per order (just like most other websites do) and these are clearly stated on the delivery page of our website, as well as on the Checkout page before you click through to the payment pages.

Noté 1 sur 5 étoiles

Bought 2 helium bottles (£88.86)

Bought 2 helium bottles (£88.86) - came to use them for my party. Followed instructions and first ones valve broke blasting all the helium into my face. Second one valve didn’t turn on. So no helium balloons for the party. Emailed twice and had no response.

9 février 2023
Avis spontané

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