Patio Pet Life Avis 

196
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Hands down the best grass pad company!! I've been purchasing my Shih Tzu's grass pad from Patio Pet Life for over two years now and just as satisfied as the first order. If there is ever a shipping... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

product always arrives in good condition on time. My dog always looks forward to a fresh patch and the included treat. He knows when he sees the box. The company communicates well when they are experi... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Shipping has been delayed several times now. Similar companies have been taking 3 days for shipping, but here it’s been 5 days minimum. Grass shows up in poor condition and starting to rot due to bein... Voir plus

Noté 5 sur 5 étoiles

We've tried a few other companies for grass, and patio pet life has been the best, the grass is great, looks good out of the box and it absorbs very well! We have had other companies we used that did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Informations provenant de diverses sources externes

A real grass potty! Naturally absorbs liquid and odor. Choose your size, choose your frequency. Shipping Nationwide.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(196)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I live on the east coast and since you…

I live on the east coast and since you don’t ship Mondays I don’t get my order for 7 days. One of the last two showed up mostly brown and died within days. The 3rd order I placed 9 days ago I still haven’t received as it wasn’t delivered yesterday. While the concept is great, I’ll need to order from a different company in the future. Their response on customer service is fast, but no resolution. If someone lives west coast to mid-west area the product will likely be very good.

4 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing and attractive and no smell

Amazing and attractive and no smell! I started this when I adopted a senior dog two years ago, and she took right to it (and her cat siblings use it, too, which is hilarious). So glad I learned about this!

18 juillet 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for review!

Noté 5 sur 5 étoiles

Patio Pet Life has been the perfect solution

Patio Pet Life has been the perfect solution for my new home. We recently moved from a house with a backyard to one with the only outdoor space being a balcony. My dog loves his weekly fresh grass and so do I!

9 juillet 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for review!

Noté 5 sur 5 étoiles

Good

good price, good service

8 juillet 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for review!

Noté 5 sur 5 étoiles

The Happy Bonus of Patio Pet!

Having Patio Pet grass is such a happy bonus...for my dog AND me. Makes it possible for him to do his business whenever he likes, not just when we walk. Much better for his health and comfort!

7 juillet 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for review!

Noté 5 sur 5 étoiles

Love it!

I absolutely love the large grass I get for my dogs! I really, really appreciate that Patio Pet Life allows you to make a one-time purchase rather than sign up for regular shipments. There is a discount if you choose regular shipments, but I've found that if I water the grass regularly, it lasts about 2-3 months. I love being able to save money when I can and love that I can order it whenever I need it! It's very high quality grass with no soil mess. Thanks, Patio Pet Life!

20 juin 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for the great review!

Noté 5 sur 5 étoiles

This is a great product and very well…

This is a great product and very well made. Sadly, my little one has never used it and just looks at it. I should have known this would be the case, as she will roam about an area the size of the Hundred Acre Wood before she does business. We have another pup who jumped right up on it and did her thing, but this doggy already uses pee pads and I don't think we'll make the transition from them to the grass.

Good company and very well made product.

20 juin 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for the great review!

Noté 1 sur 5 étoiles

Quality, service, smell

I have had the service over a year. I recently stopped the service. The final straw was that the grass came reeking of cow manure. I mean reeking. Based on my previous numerous negative interactions with the company, I did not even bother to contact them.
I get the extra large size every two weeks. Every third order there is usually a problem. Grass is a hit or miss. Sometimes it is fresh and green, other times it is yellow. At times it appears soaked in a liquid, other times completely dry. If my dogs eat the grass or the bit of dirt below, they get sick. I believe it is some kind of fertilizer. When I contacted the company to ask, they vehemently denied using any chemical and were quite ugly about it. Other contact with the company regarding various issues has resulted in more of the same- I have not had one interaction that has been courteous or professional. I have found various items in/on the grass- wood chips, mushrooms, inch worms. In addition, the website is difficult to navigate and to track orders. Subscription customers get the same rate as other companies selling the same product, so there is no advantage to using this company over another. Trays are definately cheaper elsewhere.

2 juin 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

We are so sorry to hear you feel this way. We can see that you have contacted our company twice within the last year of being a customer, and both times we refunded your order when you had an issue. We pride ourselves on customer service and putting the customer first. No, we do not use any chemicals or pesticides on our grass as that would be unsafe for the pets. Yes, there is a chance that the Large grass can overheat in the box in the warm summer months to humid locations and places longer than 3 transit days. When this occurs, we are always happy to refund or send a replacement, which is what we did both times we heard from you when you had an issue. Our Trays are more expensive because they are built to last a lifetime. Highly durable and UV Coated so that they will not fade as well as being raised off the ground for easy cleaning. If you have any further questions or concerns, we are always happy to address to them. Thank you.

Noté 5 sur 5 étoiles

i like my patio grass

i like my patio grass. i was wondering if you off a service that helps someone install the new grass and removes the old grass.

24 mai 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for the great review.

Unfortunately we do not offer the pick up and disposal.

Noté 3 sur 5 étoiles

offered me a discount after I canceled…

offered me a discount after I canceled my subscription after being a loyal customer but when I asked did nothing for me

12 mai 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Hello Simba_doggy! We are sorry to hear that you feel this way. We had looked back through all channels of communication via messenger, text and email and have no record of this as we are always happy to give a discount code when one is available. If this was by phone call, and we did not have a discount code available at the time, maybe this was the case? We hope you are able to use the discount code we did provide and see you back soon! Thank you, Patio Pet Life

Noté 5 sur 5 étoiles

The perfect alternative to fake grass in california

I spent so long searching for something that was better than the fake grass alternatives at the pet stores. I read many great reviews about patio pet grass being the best thing to cure terrible smells in fake grass. I’ve got an old dog that has trouble holding it for more than two or three hours and we live on the top floor of an apartment building so taking him down every two hours is hard on not only us but his old body as well. It was delivered faster than I expected and as soon as I set it up both dogs ran outside to use it. I even took the leap and splurged on getting the subscription. I’m so glad I did! The treat and poop bags were even an extra bonus! Thanks for a great invention that continues to send me new grass every few weeks! It’ll save us a lot of pain and effort when soaking and cleaning the fake grass almost every week in the California sun!

10 mai 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for the great review!

Noté 5 sur 5 étoiles

I absolutely love my Patio Pet

I absolutely love my Patio Pet, it has saved me many accidents in my home with my older dogs. Thank you!!

8 avril 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for the great review and we really appreciate your business!

Noté 5 sur 5 étoiles

Quality is amazing and serivce/delivery…

Quality is amazing and serivce/delivery right on time. Dog loves it also. Only issue I have is that I ordered a size Large and the grass is so heavy I can barely lift it, and disposing of the old one is just as difficult because they are very heavy. I love the quality though but wish I ordered a smaller one.

7 avril 2020
Avis spontané
Logo de Patio Pet Life

Réponse de Patio Pet Life

Thank you for the reveiw!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus