Pay Weekly Carpets Ltd Avis 

2 732
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Flooring is fab but came this time with no beading and lack of enough planks to finish off .thankfully i had spares from a different order which went into the space my partner had to finish the rest o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely great form start to finish and quick at delivery and laying my carpet definitely will be getting rest of house done now. Very polite fitters too no mess left behind either thanks again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service, amazing quality carpet and underlay very happy, the self employed fitters went above and beyond absolutely love my new stairs and landing carpet. The advisor Angie that helped me,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was recommended this company by a friend and they didn’t disappoint. I had carpets and blinds fitted. The guys were great. The carpet fitted in just over 1 week and the blinds within 3. Fantastic... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. aussi dans
  3. Fabricant de moquette
  4. Magasin de canapés
  5. Magasin de lits
  6. Magasin de rideaux et stores

Écrit par l'entreprise

Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(2 732)

588 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Alex is perfect carpenter job was…

Alex is perfect carpenter job was amazing really good nice and clean. My carpets looks now perfect. Thank you

6 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Marius, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Had them out to fit flooring in two…

Had them out to fit flooring in two rooms today absolutely amazing and great quality flooring

6 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Charmain, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

The staff when u call the main number

The staff when u call the main number, Terri was one, Theyre so nice & helpful. The carpet fitters were brilliant too, friendly & they cleared any mess. My carpet looks amazing!!! Thank you

6 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Nicola, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Process was easy start to finish

Process was easy start to finish, from ordering to installation. Very reasonably priced! Will be using them for the rest of my house

6 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Paige, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Great service

28 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Clare, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Great communication and speedy delivery…

Great communication and speedy delivery and fitting! Carpet fitter was very good also.

29 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Amanda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Get fitting just came got on with it…

Get fitting just came got on with it absolutely lovely carpet

5 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Dawn, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 1 sur 5 étoiles

Completely disgraceful fitting.

Completely disgraceful fitting.
A child could have done better.
Not acceptable on any account.
Short cuts , long cuts tucked into corners.

28 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Amanda, thank you so much for taking the time to leave us a review. Im so sorry to hear that your installation has not met our usual standards.
I can see from the notes on your account that a service call has already been booked for you for the 8th and then we can rectify the issues raised.
Thank you.

Noté 5 sur 5 étoiles

The filters were outstanding and the…

The filters were outstanding and the job was done fast and cleanliness was kept

28 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Christopher, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

I was amazed with the service I got

I was amazed with the service I got, and how quick it was layer. The quality is outstanding. Thank you for being amazing.

5 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Veronica, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Very nice work!!

5 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Irina, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

I had no problem with anything

I had no problem with anything, everything went smoothly and the fitting. Carpet has been laid perfect with underlay. Great company will recommend and use again

28 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Sara, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Great communication throughout and done…

Great communication throughout and done a very good job.

28 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Lou, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Really good quality carpet

Really good quality carpet, installer was very professional and courteous, installation was very done efficiently.

5 octobre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Stephen, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 5 sur 5 étoiles

Lovely carpets installed

Lovely carpets installed. Men turned up roughly when they were supposed to but worked on until it was all done. Just know that scraps wont be taken i didnt see that on the website and had a surprise on the day ( it is on there though) but wasnt too much of an issue. Overall easy to organise, and ended up with a lovely product.

24 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Bea, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Noté 1 sur 5 étoiles

Was given a mouldy carpet

Was given a mouldy carpet; they took over a month to come and look at it refused to take it & refit because conveniently the whole range is out of stock? I paid off 90% of the carpet before having it fitted they have refused to refit and refuse to answer an emails about some sort of refund! Manchester area do not use

15 juillet 2026
Avis spontané
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Réponse de Pay Weekly Carpets Ltd

Hi, we have already replied to one of your reviews. You are not our customer. Sorry.

Noté 3 sur 5 étoiles

Only thing that needs improvement

It took 6 weeks for Carpet to be delivered and fitted. I had one date cancelled and rebooked. There was not a lot of communication during the wait which worried me slightly.
Now delivered and fitted so my 15month old is able to crawl around safely. I love the quality and colour. Only thing to improve is the customer service between Order and Payment until the delivery. I would recommend and use the service again.

2 octobre 2026
Noté 1 sur 5 étoiles

0 stars

⭐ 1 Star
I would strongly advise people to think twice before using Pay Weekly Carpets based on my experience.
The fitters recommended by the company caused damage to my floors during the fitting. They also brought the wrong flooring, failed to supply the required door bars, and took away a significant amount of my flooring without returning what I had specifically asked to have returned.
Unfortunately, my experience with the office/customer service was just as disappointing. I found the communication and customer service extremely poor, and I did not feel that my concerns were dealt with properly or that the situation was resolved satisfactorily.
What should have been a straightforward flooring installation turned into a very stressful and frustrating experience, with damage to my property, incorrect materials, missing items and flooring that was taken away.
I would expect a company to take responsibility when things go wrong and to properly address a customer's concerns. Sadly, that has not been my experience with Pay Weekly Carpets.
I hope the company takes this feedback seriously and reviews both the standard of the fitters they recommend and the way customer complaints are handled.

28 septembre 2026
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Réponse de Pay Weekly Carpets Ltd

Hi Tyler,

Thank you so much for taking the time to leave us a review. I am so sorry to hear that your experience was not our usual high standard of service.

I have just taken a look at the account and i can see that this has been dealt with internally by our head office and we only delivered the flooring, we were not involved with the installation.

We will absolutely take your feedback on board and this will help us to improve our services in the future.

Thank you - Pay Weekly.

Noté 3 sur 5 étoiles

The measurements where wrong on our…

The measurements where wrong on our carpel for the bedroom. The carpet was smaller.
So had to wait 2/3 weeks on the right measured carpet getting delivered.
Apart from that the service was good. A nice good quality carpet.

It would be beneficial. To have a more better time slot rather than 8-6pm.
Twice this happened to us. Maybe a better service if you say morning or afternoon. Instead of getting a call. 15 minutes before they arrive. Leaving someone sitting in the house all day.
On two occasions. Isn’t great.
Especially seen as we had to wait 2 days in for the same carpet and room. And never got fitting till after 4pm.

25 septembre 2026

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