Plastic Building Supplies Avis 

Great service for on line orders and exceptional service in store, particularly with advice for the “novice”

I have bought over the counter many times but this is the 1st time ordering online and all I can say it was perfect ordered 1 day and delivered next day and correct and no damage thank you well done.

No complaints order went well & it would have cost considerably more getting it locally in Scotland.

Just started using this company and I was more than impressed. I made a mistake when ordering on line in that I failed to tick the box for guttering, an essential when fitting guttering. I had ordered the clips, corners, down pipe etc and someone from the company picked this up and rang me to ask if I wanted the guttering, very switched on staff and I am grateful for that.

Placed order Monday morning, received e-mail confirmation of order almost at once followed by another confirming order had been processed. Order was delivered the following morning and was all correct. The only point I would raise is that I was not advised in advance of the delivery date and time.

Be warned I wish I had read the many complaints and been more diligent in checking on this company. My experience is the same as many - placed order, have never received goods or a refund- impossible to contact them or receive any reply. I would not touch them with a barge pole.

Havnt been delivered lost in the post !

Not delivered not here missing lost whatever you want to call it had to sear h and have bought the same from another company

Excellent service, fast delivery 👍

Ordered late Friday, arrived Tuesday morning well done goods were spot on and reasonably priced inc postage

I placed an order with this company to order some lengths of window board.. after waiting 3 weeks for my delivery i had to email them to ask what had happened to my order! these emails went back & forth for a further 2 weeks when eventually the window boards arrived...DAMAGED , SCRATCHED AND end caps missing! i still... 2 months later have no end caps!
I would not use this company again and would not recommend them to anyone else.
A very poor experience overall and wish i had gone elsewhere.

We have used this company for many years and they are always helpful and offer good service. Happy to recommend them.

Didn't receive what I wanted.
No help at all when I rang them.
I was promised an email with a link to show something but they never sent it
Very poor customer services.

Excellent service. Thanks

Quick deliver. Product as described.

Good product, good price, good delivery. Would use again. Nothing more to say

PBS had by far the best price for the items that I required and supplied my order accurately and promptly (ordered on line over the weekend and delivered Tuesday morning). However the goods ordered were not suitable (I has wrongly identified the manufacturer) so I contacted PBS and not only was the return of the goods accepted without question, I was provided with contact details for a competitor who would be able to supply the correct items. Such service is unbeatable and deserves widespread recognition.

Great service, arrived next day and correct part. Smashing.

Fast and efficient service.
Ordered online. Phoned to check on delivery date. Friendly, helpful staff.