I would have given 5 but the sizing is quite off - much bigger than normal, so bit of a palava to return. That said, Perry's were very reasonable about making an exchange for the correct size.
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Lisez les avis des autres
Food easily navigated website, delivery service was on point, and friendly return policy, but despite taking into account measurements many of the items were oversized. Some of the items are also over... Voir plus
The quality of the items sold is really good (I'm thinking sweaters, for instance) considering how many times they ended up in the washing machine and still look perfect - both in terms of shape and... Voir plus
L'entreprise a répondu
Perry makes it so easy to order and return items if they don’t fit. Shipping is always timely, and they are incredibly responsive to emails. Their customer service is excellent, and I’ve had such a gr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.
Coordonnées de contact
Wesley House, Carr Crofts Drive, Leeds, LS12 3AL, Leeds, Royaume-Uni
- 0113 238 9520
- info@perryuniform.co.uk
- www.perryuniform.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 29 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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My new hockey club blazer
My new hockey club blazer has just arrived from Perry and I love it! I’ve been wanting one for ages - they’re very colourful and distinctive - and quite a few of my friends have them so am thrilled with it! It’s exquisitely tailored and fits perfectly. A very satisfied customer.
From customer service to directions on…
From customer service to directions on online purchase is excellent
Excellent Delivery Service, Sizing Needs Simplifying
Fast delivery and good quality overall. My only constructive feedback is on sizing: figuring out the right size for each item is far more complicated than it needs to be. Between ages, inches, chest and waist measurements, it can be quite confusing for parents. A simpler, more standardised size guide would make the ordering experience much easier. Other than that, a very positive experience.
Outstanding customer service
First class customer service
It has been a pleasure to interact with a company that values and provides excellent customer service - I have needed help with my password, accessing their site, exchanging uniform and minor enquiries. Every person I have spoken with has been helpful, polite and resolved each issue immediately. The uniform is great quality and arrives promptly. Highly recommend this supplier and their “nothing is too much trouble attitude”. Thank you, it is appreciated 🙏🏻
Brilliant service
Easy to place order and easy to track. Delivery is spotless. Excellent customer service.
Fast Delivery and Great Customer Service
Delivery was quick and arrived on time. Any enquiries I had were responded to promptly. The staff were very responsive, friendly and helpful. Overall, great experience.
Ordered sports shorts for school…
Ordered sports shorts for school uniform. Got a smaller size delivered. When ordering the shorts, they ask for waist size. But, when they deliver the product, we see the age mentioned on the shorts. If the kid is slim and tall, our order goes terribly wrong. Hence, request is to include age while ordering
Qegs Sports Kit - sizing issues
Hi - The quality of the uniform is outstanding - however, the sizing for the man’s product is not consistent
I ordered size 9-12 rugby socks ( the largest you do) yet they appear super small
I also ordered the same size rugby and tech shirts - the rugby shirt fitted perfectly however the tech shirt has been returned and will have to be replaced with a smaller size!
How is this possible when the chest sizes are measured in inches
Please consider these points
Easy to order and swift delivery
Easy to order and swift delivery. Option to return if unsuitable was very clear.
Pleasant process; most efficient.
Thank you.
I found having to register the details…
I found having to register the details of the child annoying, with any other outfitter you can just buy what is required without all this fuss
The service is good, but…
The service is good - easy to use website and very quick delivery. However, the prices are just extortionate and I just don’t see how they can be justified.
Excellent service and excellent product…
Excellent service and excellent product quality. The delivery service and attention to details are also always excellent.
Because I like their service is very…
Because I like their service is very good and quick delivery
Average quality, extortionate prices
I'm giving 3 stars, because the quality of clothing is average to poor and the prices are extremely high - in some cases five times as much as other uniform providers, for the same thing. (£42 for a tiny 4-year-old's summer dress is extortionate)
The cotton jumpers shrunk reasonably quickly in the wash and the summer dress button fell off after one wash. The v-neck knitted jumpers held up a little better, but I still don't think the quality anywhere near justifies the price.
However I'm giving a couple of stars as the customer service was good (although not excellent), and delivery was prompt.
Poor on many fronts
Poor quality clothes. Order took ages to be delivered and customer communication very bad Our daughter’s school switched supplier and it has been much better. Sad we still have to use Perry for our son’s school.
Excellent ordering experience and delivery
Easy to navigate website and excellent telephone support for queries. Orders are well packaged with fast dispatch and delivery. Easy returns with prompt refunds.
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