Peter Cox Avis 2 616

After posting my original review below the on 21st October, the company promptly responded and resolved the issue. Many thanks.

“The damp survey has not arrived and I am unable to get in touch with anyone to find out when I can expect it. I have left messages that have been ignored.”

From my first phone call to the guys coming out to do the work the service was excellent.

Work conducted very professionally to a high standard and area kept clean and tidy too

My parents had noticed some damp along the skirting board in one of their rooms. We decided the best course of action was to have a Damp Survey for which we appointed Peter Cox. Oskar attended and was quickly able to assure my parents of the next steps and rough costings during that visit and a formal report was received a few days later. The remedial works were booked in with a short turn around, the office sent comprehensive notes about what we needed to do to prepare the room ahead and checked in to see that everything was in hand. The team from Peter Cox were professional, punctual and polite. They worked very 'cleanly' leaving no mess. A special mention must go to Joseph who, while he worked, sang beautiful songs to my Mother who has dementia - and this absolutely made her day. A big thank you to Peter Cox for making what could have been a difficult experience for my parents easy and straightforward.

We judged the experience as very professional. Mark Patrick was very helpful and understanding. He seemed well qualified for the job. With the necessary testing equipment.
Sorry for only giving 4stars in my first review. On reconsidering, I have upgraded this to 5 stars. Peter

We use Peter Cox specifically Mark Patrick a lot and they are always helpful, quick to the job and extremely informative as is their reports.

Steve, Shaun and Mick were so professional and friendly when they came to fix the roof. They worked quickly and cleaned up afterwards. We were kept informed of the progress and shown pictures once the work was complete.

I have had very good communication throughout. Excellent workmanship , tidy and clean.

First class service from Peter Cox. Very professional from the initial survey through to practical completion.

The damp proof team took great care to cover the floor to keep mess at a minimum and explained what they had come to do. The plasterer was a lovely man but because he had to come back a week later there was more mess than we expected.

From the beginning with the investigation by the surveyor Mark A., the invoicing and planning through Steph and the final work being carried out by Mark Kennedy the process was fantastic and on time. Mark K. did a great job and also suggested an improvement to complete the work. Would highly recommend this company.

Friendly staff and quick response both on answering query and providing quote.
Staff turned up when they said they would. Further additional work identified early and dealt with.
Staff leave meant the proposed time-scale slipped a bit which caused some issues.
Need for long lead item not identified at time of quote leading to later delays.
Overall, pleased with result. Would recommend to others.

I required a damp and timber survey at my grandmothers property due to her developing dementia and having to move into a care home. I cannot give enough praise to my surveyors James Davies and Mark Parton, who's expertise and professionalism were second to none! James and Mark guided me through what remedial works were necessary, in what was genuinely a tough time for us as a family giving us peace of mind! A great company with surveyors that really do care and are there to help every step of the way. Thank you so much!!!!

We had a surveyor visit who recommended a course of action which we deemed to be reasonable, and the work was then carried out on the 17th September.
We do not have any expertise or knowledge in damp issues and therefore trust that the solution offered was the right one.
The work was carried out promptly and we have no complaints. Time will tell if the advised solution solves our damp problem.

Fantastic people. Very professional. Reliable. Alexander explained clearly what problems we had and what needed doing. Jaden made sure all correspondence was clear and on time. The people who carried out the work (Ollie and Lee I think) were thorough and left the house really clean and tidy.

The technicians did an excellent job of my damp proof treatment, needed in 2 rooms. They were friendly and professional, wouldn't hesitate to recommend.

Timely response to the initial enquiry, arrived on time for the survey. Clear quotation with clear scope of work. Once engaged, they kept us informed of the process, arrived on time to carry out the work. Conducted the work in a professional manner and left the property in a clean and tidy condition. Would highly recommend.

Excellent. Phil was professional, friendly and efficient. Would recommend and will use again.

Excellent service
Friendly workman - informative head office about timings

First rate

Seemed a professional service. I do find it concerning when a company wants 100% payment up front. Hopefully the treatment will work