Peter Cox Avis 2 616

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Money taken upfront and a survey was carried out promptly. We received a quotation for work that was recommended but when we decided to only go ahead with partial work the communication stopped. We... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the surveyors report and throughout the works, everyone involved was very polite and helpful. All the work was carried out to a very high quality, with respect to this building during the works... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'étanchéité

À propos de Peter Cox

Écrit par l'entreprise

Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.

We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.

The UK's leading property care experts with 65+ years experience

Open weekdays till 7pm and Saturdays till 4pm
Peter Cox were the first national preservation company to receive Which? Trusted Trader accreditation, an endorsement scheme that helps consumers find reputable traders
National coverage, local service
Peter Cox has branches throughout England, Scotland and Wales, meaning a branch on your doorstep and surveyors with local knowledge and expertise.
Guaranteed service
As the experts in our field, Peter Cox aim to offer the right service and price for your needs. Over 500,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded in 1951.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service ,polite lovely…

Excellent service ,polite lovely workforce, really good communcatins , prompt and efficient

3 mars 2025
Avis spontané
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Réponse de Peter Cox

Hello Janet, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience with us. We will pass on your kind words to all involved.

Noté 5 sur 5 étoiles

Excellent advice

After searching around for a solution on a damp issue, Peter Cox provided excellent advice, taking the time to explain the cause and running through the remedies in detail. They even advised us against a very expensive solution recommended by another company as not being suitable and potentially causing more issues than it solves. Mark Parton, in particular, was the most knowledgeable person I’ve spoken to when dealing with this issue. Highly recommended.

11 février 2025
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Réponse de Peter Cox

S Hill, thank you for the great review of our service and for recommending us! It is great to hear you enjoyed your experience with us. We will ensure your feedback is shared with Mark and the rest of the team. Thank you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, communication and standard of work.
Brilliant, knowledgeable, helpful staff, Mark Ellis, surveyor, Mick McNulty + Maz, workmen.

5 février 2025
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Réponse de Peter Cox

Wendy, thank you for taking the time to leave us a 5 star review. We're so pleased to hear you received an excellent service. Your comments will be shared with the entire team. Thank you!

Noté 1 sur 5 étoiles

Peter Cox customer service awful today (great yesterday!)

When trying to complete the online claim form, our address not showing up in the address drop-down so the form would not submit. So I contacted Peter Cox yesterday - amazing lady said she'd email the form to me. However the email has not arrived and I think it is because of a spelling mistake, so I contacted Peter Cox today, where another 'customer service representative', has told me there is no other way but to complete the online form. After explaining to this person again (as she had not read my email properly), she said I'd have to phone claims, to which I told her I have done - and waiting on the form being emailed to me! She was extremely unhelpful and unprofessional in her responses. I would not recommend at all.

6 mars 2025
Avis spontané
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Réponse de Peter Cox

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your contact details/customer/enquiry number and we will investigate for you.

Noté 5 sur 5 étoiles

Great experience

prompt, efficient polite, responsive and good work - a particular thanks to Momchil and Jaden - and also Donita and James - for seeing things through so well

4 mars 2025
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Réponse de Peter Cox

John, we are so happy that you enjoyed your experience with us and really pleased to hear that you were happy with the level of service provided by Momchil, Jaden, Donita and James. We will be sure to pass on your kind comments. Thank you.

Noté 5 sur 5 étoiles

Great neat job

Surveyor was very exact; workmen arrived on time; dealt with with the minimum of fuss and all left clean and tidy with all debris removed. Great job - thank you very much.

26 février 2025
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Réponse de Peter Cox

Martin, we are happy to hear that our team provided you with 5-star service and very grateful that you took the time to share your feedback with us. We will pass on your kind comments to all involved. Thank you!

Noté 5 sur 5 étoiles

Very knowledgeable and advised me what…

Very knowledgeable and advised me what was needed to rectify my buildings problems

13 février 2025
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Réponse de Peter Cox

Mark, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience with us. We will ensure your comments are passed over to the team.

Noté 5 sur 5 étoiles

Excellent, professional & knowledgeable

I have had the pleasure of working with Mark Patrick @ Peter Cox several times. Mark is a highly knowledgeable professional who offers a comprehensive and easy to understand service. He has assisted me in both commercial and domestic projects and is always a welcome addition to the design team.

26 février 2025
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Réponse de Peter Cox

Andrea, thank you so much for choosing Peter Cox. We appreciate your great review and are glad we could again be of service. Mark and the team will be delighted to read your kind words. Thank you very much.

Noté 5 sur 5 étoiles

Excellent

Excellent Service from both the Surveyor, Sam Comer and the technician, Steve Williams. Advised and dealt with the issue within a couple of week. Would highly recommend them.

26 février 2025
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Réponse de Peter Cox

Hello Sue, thank you for taking the time to leave us a 5 star review and for recommending us. We're so pleased to hear you received an excellent service from Sam and Steve. We will be sure to pass on your feedback. Thank you.

Noté 5 sur 5 étoiles

Professional Trustworthy Company

I recently had Peter Cox complete repairs, to ensure my home was watertight & dampproof. From the onset the Surveyor Mervyn was extremely supportive, patient & professional in ensuring I was given trustworthy instructions of what repairs were recommended. These repairs were then carried out by colleagues Bob and Bruce, who were equally professional. They were both extremely diligent and hard working, and I knew without a doubt that my home was in safe hands. They went over and above in ensuring the works were completed correctly, professionally and with due care to both Property & Customer: I would certainly recommend their high level of work skills as entirely trustworthy. Overall I found Peter Cox to be an excellent company to deal with and I certainly would not hesitate to contact them again in the future. Thankyou kindly, excellent work, much appreciated

21 février 2025
Avis spontané
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Réponse de Peter Cox

Jennifer, we can’t thank you enough for your wonderful review and very happy to hear that you found our staff to be helpful, knowledgeable and professional. It’s feedback like yours that motivates us to continue to deliver excellent service. We are delighted that you enjoyed your experience with us and we will ensure that your feedback is shared with Mervyn, Bob, Bruce and the entire team. Thank you!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Would not hesitate to recommend them. Very reliable, thorough and very obliging.

20 février 2025
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Réponse de Peter Cox

Julie, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will be sure to pass on the kind words to all involved.

Noté 5 sur 5 étoiles

Great company to deal with …

A dirty job made as clean as possible by a knowledgable and polite team.

20 février 2025
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Réponse de Peter Cox

Peter, we are delighted to hear that you were happy with our service. We will be sure to pass on your feedback to the entire team they will be thrilled! Thank you very much.

Noté 5 sur 5 étoiles

Very professional

Very professional

17 février 2025
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Réponse de Peter Cox

Adrian, thank you for your 5-star review. It's great to hear you are happy with our service. We will pass on your feedback to the team.

Noté 5 sur 5 étoiles

Excellent service.

From start to finish we were extremely impressed by the service provided by Peter Cox and would highly recommend this company!

11 février 2025
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Réponse de Peter Cox

Mr Needham, thank you very much for choosing Peter Cox and for your recommendation to others. We are grateful that you took the time out of your day to share your feedback with us which will be shared with the entire team. Thank you.

Noté 5 sur 5 étoiles

Treatment for woodworm

I selected Peter Cox to complete a survey and then do the work to treat possible woodworm in a roof beam, primarily in the hope that their 20 year guarantee would be worthwhile having. Their service was very efficient and quick, from Stephanie on email, Belinda the surveyor to Evert, the technician who completed the treatment. Evert was excellent in all respects - knowledgeable, safe, tidy and communicative. I paid a little more than other quotes obtained but following completion of the job I think it was worthwhile.

13 février 2025
Avis spontané
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Réponse de Peter Cox

Hello, we are so happy to hear you had a great experience with Peter Cox, thank you so much for your review! Stephanie, Belinda and Evert will be absolutely delighted to read your kind words of appreciation. Thank you.

Noté 5 sur 5 étoiles

Good professional service from Marko and Peter Cox Ltd

Initially contacted Peter Cox Ltd to advise on a possible solution to deal with an issue of damp in our house. One of their surveyors, Marko, based in Peter Cox’s Lincoln office, came to visit us to inspect the property and subsequently produced a very comprehensive and helpful report.
We were very impressed with Marko’s professional attitude and the help extended by him on behalf of Peter Cox Ltd. Thanks Marko, your help was much appreciated.

1 novembre 2024
Avis spontané
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Réponse de Peter Cox

David, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Marko. We will ensure your feedback is passed on. Thank you.

Noté 5 sur 5 étoiles

Honest and understandable advice on avoiding condensation and mould

Jason had been to a previous property I was renting and immediately sorted out a very difficult case of rising damp (that the landlords had been avoiding/denying) so I did not hesitate to ask him to come to the cold Victorian house I bought to get honest, thorough and practical advice on avoiding damp/condensation.

13 février 2025
Avis spontané
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Réponse de Peter Cox

Hello Sarah, we are so happy to hear you enjoyed your experience with us and very grateful for your feedback, it means a lot to us. Jason will be delighted to receive your comments. Thank you very much.

Noté 5 sur 5 étoiles

Had Li and Josh in one of my houses…

Had Li and Josh in one of my houses this this morning to do some damp proofing and apply a tanking solution to two walls what brilliant tradesmen came in got straight on with the job and when they had finished you couldn’t tell they had been in all the rubbish had been cleared away and the floor was spotless. I’d like to score them 11 out of 10 BRILLIANT

12 février 2025
Avis spontané
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Réponse de Peter Cox

Hello Paul, thank you so much for the great review! We're delighted to hear that you were happy with the service provided from both Li and Josh. We'll be sure to share your feedback with them both, it will make their day! Thank you.

Noté 5 sur 5 étoiles

Courteous and efficient service …

Courteous and efficient service by everyone involved. Neil, the surveyor, did a thorough investagation of the site, and explained it, with diagrams, so we understood it clearly. Wayne and Joe did the repair work, and were punctual, polite and professional. They explained what they were doing, and the reasons why. We are very pleased with all the service and the final completion.

11 février 2025
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Réponse de Peter Cox

Veronica, we are very happy to hear you had a great experience with Peter Cox and thank you so much for your review! Neil, Wayne, Joe and all of the team will be absolutely delighted to read your kind words of appreciation. Thank you

Noté 5 sur 5 étoiles

Very pleasant and knowledgable guys…

Very pleasant and knowledgable guys explained everything well and checked

7 février 2025
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Réponse de Peter Cox

Ian, we are happy to hear that our team provided you with 5-star service and will ensure your feedback is shared with them all. Thank you.

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