My agent was Jesus. I contacted him because I wanted to add a new pet to my plan. He thoroughly reviewed all of my options and clearly explained how each policy works. He took the time to answer all o... Voir plus
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Rosie was very knowledgeable and explained everything on my new policy. Very patient and understanding. My last pet was covered by Nationwide Pet Insurance for 15 years and she had passed recently. I... Voir plus
The person in spoke with today was very knowledgeable and empathetic to my situation. The only concern i have had nothing to do with how she handled the call or the information she provided. It had to... Voir plus
The process was easy but when I went to submit the app, I received a message that I was not using a valid phone number, which I was. A rep (Jeremy) called me to help but there were phone connection i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Coordonnées de contact
P.O. Box 183143, 43218, Columbus, Etats-Unis
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
4,4
Excellent
5 k avis
Demande des avis aux clients
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Elaine was great
Elaine was great! Answered all my questions and explained everything very well!
22 juillet 2026
The agent was very helpful and answered…
The agent was very helpful and answered all my questions clearly.
22 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The application process was quick and…
The application process was quick and easy. However, I should be able to add my adult children as policyholders not just me and my wife. I also don't understand the need for underwritting for Pet Insurance.
22 juillet 2026
Réponse de Nationwide Pet Insurance
Hello Chermark Pettigrew,
Thank you for taking the time to share your feedback with Nationwide Pet Insurance. We appreciate the opportunity to assist you and address any concerns you may have.
A member of our team will review your information and contact you tomorrow to discuss your experience and answer any questions. If there is anything we can do in the meantime, please let us know.
Thank you for being a valued member. We look forward to speaking with you soon.
Easy to understand and straightforward…
Easy to understand and straightforward to apply. Made the experience actually enjoyable!
22 juillet 2026
Warning!
Warning: Do not buy their insurance. They will deny every claim you submit. Reasons? Looks like they come up with them on the fly.
I wrote hundreds of reviews and this is the first negative one.
17 juillet 2026
Avis spontané
Easy to apply, but adjustments take a long time.
Although the application process is easy, if you apply through an employer and need to update your address, the process is slow because the change must be made via the employer, and you have to wait for the data to synchronize with Nationwide.
22 juillet 2026
Got to talk with a live person and got…
Got to talk with a live person and got straight answers, and then was directed to a helpful person to re-establish my policy. I just wish there were specific policies and guidelines for Service Dogs since they live different lives then pets do and support real issues every day. Thanks
20 juillet 2026
Really nothing to say except become a…
Really nothing to say except become a customer to see for yourself how wonderful it is to be a Nationwide customer
3 juin 2026
Clear guidance as to what was covered…
Clear guidance as to what was covered what was not covered that my Vetrinarian practice was part of your program and you had a very reasonable price for a dog of my dog age. Everything else I looked at was over $150 a month. I’m very happy with the plan. I hope I don’t have to use it much but I do have an appointment with the Vetrinarian on Wednesday, 23 July for her to get an exam and get her rabies and county license tags. I know that won’t be covered, but it encouraged me to look into what I could get for insurance. I hope I’m happy with what I got.
21 juillet 2026
Overall great experience was given very…
Overall great experience was given very clear and accessible information.
21 juillet 2026
Customer service was excellent
Customer service was excellent . It was a speedy response , knowledgeable , kind , helpful, friendly , resolved issue instantly
20 juillet 2026
the rep was very knowledgeable and…
the rep was very knowledgeable and friendly. automated system was easy to navigate and received fast call back as requested to begin the process.
21 juillet 2026
Very helpful customer service
Very helpful customer service, was able to add a pet to my policy with no issues. I would highly recommend Nationwide to my friends and family.
21 juillet 2026
I wanted to enroll both my dogs
I wanted to enroll both my dogs. It didnt give me that option.
20 juillet 2026
Réponse de Nationwide Pet Insurance
Hello Linda Currie,
Thank you for taking the time to share your feedback with Nationwide Pet Insurance. We appreciate the opportunity to assist you and address any concerns you may have.
A member of our sales team will review your information and contact you tomorrow to discuss your experience and answer any questions. If there is anything we can do in the meantime, please let us know.
Thank you for being a valued member. We look forward to speaking with you soon.
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