Debbie was fantastic! Very friendly, understanding and a lovely personality. I have to mention Ana the vet too, very thorough with her examinations which gave me huge peace of mind and confidence in h... Voir plus
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Pet Vet Rotherham. Fabulous team, amazing orthopaedic surgeon. Could not ask for better care for my dog. Prices were explained to me in detail prior to any surgery being carried out. Prices were also... Voir plus
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Shocking experience. Puppy had to come back to vets for second jab after breeder gave the first. Explained our situation to receptionist (Travel for 1 and half hours to attend). Arrived at booked app... Voir plus
À propos de l'entreprise
Coordonnées de contact
2,8
Moyen
42 avis
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unbiased review of 5years service
I will try and keep this as unbiased as possible.
Firstly they are not the cheapest - .
Their reminders for pet plan services are not good, lucky if I get an email for flea/ worm treatment and yearly injections -
They are modern and clinically clean +
Open 7 days a week, they understand 9-5 lots of people work. +
The vets are very diplomatic and clear with their treatments. +
Our 14 month kitten had to be put to sleep today our Vet (Laura?) was very honest with her opinion, she did offer to keep him in but explained it was not hopeful and would be extremely expensive. Honesty + not just money grabbing at a time of despair +
The whole experience although upsetting was very professional. +
At all times I felt I understood the options and advice+
It must be hard for a vet to see how upset the owners are and have no connection to the animal being treated. It’s just a cat/dog/ect for everyone else. But Laura? Was very understanding+
Yes I would recommend the pet vet Doncaster****.
Thank you
5 juin 2022
Avis spontané
WOW, Dreadful Customer Service and Bad Attitude.
WOW! Horrible experience today at the Thornhill branch, not my usual vet. I had a Cat Protection neutering voucher so I had to go to this particular vet. I took my girl in and first of all the vet said she was a little sparse on her lower tummy (always is), and suggested she had fleas! No chance! Then criticised her eyes and ears (she always has sleepy dust and her ears were totally clean). The said she had tartar on her teeth and I need to brush them every day (fair comment but never as easy as it sounds). I mentioned she has a raw diet and bones help keep her teeth clean, and her face turned to thunder. She asked how she got her vitamins and minerals, I replied she is fed a balanced 80/10/10 raw diet, she then asked about cross contamination and do I wear gloves. I replied I used human grade food so I use the same hygiene practice I use for my own food, making sure not to cross contaminate and to wash my hands after handling. She then sternly stated "we are 100% AGAINST raw feeding". I replied I am 100% FOR raw feeding and we will have to agree to differ. As a pedigree cat breeder of 20 years experience, I made it my business to thoroughly research raw feeding before I started, and all of my cats have thrived on it. They then quoted me £120 ON TOP of the CP voucher (worth £60) for a midline spay! I walked out. I contacted my usual vet who quoted me £60 for a midline spay, AND they would accept the voucher as payment. What a way to treat ANY client, let alone a new one! Bad attitude makes for a bad vet.
5 août 2019
Avis spontané
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