Phone Power Avis 2 864

I want to expres my gratitude to Mr Kolyn, who realy help me along the way. He is very dedicated to my satisfaction.

But as far as the Phone over IP quality, it is average. Sometimes the line just cut out on me, sometimes I ear echo, and sometimes there is some lag between the two interlocutor.

Other then that, the INternet download/upload speed is satisfactory considering the 6Mb DSL connection that I have.

Guy C.

I have been very impressed with how easy PhonePower was to set up -- connecting the physical phone (which I picked up from Wallmart for $15) with the adapter provided by PhonePower was a no-brainer, and I also like the iPhone app and the SoftPhone version on my PC.

Affordable, lots of features and works

Great service, seamless transition and great savings from my cable carrier
Highly recommended.

Very POOR updates! Can take one to two days for them to update callhistory! That can really SUCK when you need to see who called - and get the call back number!

Incoming fax are saved and sent - which is a plus if you don't have a fax machine.

Excellent quality...Don't see any difference in quality vs the phone service I had through Optimum. Customer service and tech support is always very helpful although usually have to wait 5-10 minutes to get through.

Everytime I’m on a call within 10 minutes it disconnects ,this goes on and on until I give up and hang up , ..... and I am still wating for the device to connect at home,
It has been two months, IT IS TIME TO SAY , GOOD LUCK .... PHONE. POWER???

The overall was good. A technician was needed to complete the connection, and he did his job. I am very satisfied

I have two lines, the adapters of which are in rooms about 35 feet apart; each is plugged into a different router. Routers are connected by an ethernet cable run under the floor to each room. Both lines work very well. The sound usually is clear, with a very occasional echo on one line. When call waiting was activated and I did not answer the new call, the old call was dropped. I disabled call waiting. Technical support is very helpful. The adapter came very quickly, and phone service became available promptly. The one area where the company might improve is in their order taking by phone, where an e-mail address was copied incorrectly (resulting in no updates about the order) and where a crucial question needed to port the number was not asked (but which I corrected later). I would very highly recommend them.

We have had Phone Power for 3 months. NO difference in call quality that goes for Local, Long Distance and International calls.
While we did get a transcript via e-mail of missed calls with our old service, Phone Power sends a recording of the message to my e-mail on missed calls - this takes out the electronic transcription errors.

Set up and connections took seconds.

I did research this before we decided on Phone Power. Our total minutes of Outgoing calls was always below the extra charge threshold, so there were no surprises in the billing

The big difference is the price. ~ a little less than 1/2 the price of our old service.

Did I say no billing surprises: The itemized invoices lets me know just how much and in how many ways the government is taking, the money I earn, from me. One has to wonder where all this money is going and whose political friends it is paying - this is for any VOI phone service, not just Phone Power - kudos to Phone Power for listing out these charges

It's working great for us, we are able to wildcard block 800 877 866 numbers and as many local numbers as we need. Once you figure out the interface it's pretty simple. Love it! Enabled us to get rid of cable!

So far, EVERYTHING has functioned exceptionally well except for one "glitch" that made me select 4 stars instead of 5 stars. My equipment was sent out on March 26 and yet my service was "activated" on March 4. It seems to me that I don't have any service until I can make and receive telephone calls. It appears to me that my renewal payment will be due at least three weeks before my one-year anniversary of ACTUAL service. I believe that service activation should not be recorded as such until I at least receive the necessary equipment!

I have used PhonePower at one of my homes for four years now with an Obihai voice bridge and it was ok overall, although the voice quality and reliability doesn't seem to be as good as others I am using. All in all, it was acceptable, and WAS reasonably priced. They have, however, continued to jack the price and reduce features (or sell them as extras). Things went really bad when my credit card on file expired after 3 years so that the renewal did not go through. Accounts are immediately de-provisioned (even with $0 overdue balance!!) without notice or grace period, much less a courtesy call or text. It's proven to be an unnecessarily long and difficult process to get it fixed. When you realize your phone has stopped working, you first try to login in to find out what is going on and learn that your online access is locked out so that you can't even update your card! You have to call and wait forever to get a human to update billing info, and they jack the price even higher knowing that you can't even port your number out to another provider without reconnecting first! Very unscrupulous and dishonest to hold you hostage despite no account balance IMHO. But, it gets worse! After the first call and rip off payment, still nothing! Multiple calls and my phone has been offline for nearly a week now. This should take minutes or hours, not days to resolve! Worst experience I have ever had with a VOIP provider and I would never recommend this terrible company.

Great customer service during transfer of my number from Vonage. Similar plan to Vonage at half the cost!

Phone calls are clear, and the system works beautifully. My inquiries have been met professionally, promptly, and courteously. I am very pleased.

absolutely beautiful service, no problems at all, well worth the money!

Excellent phone service for an amazingly low price. I highly recommend it.

No issues with my phone service. Much better than thier competition.

When the calls dropped, the service had a solution for the problem within 24 hours. Phone power VOIP is working perfectly now. Service is everything !!