Phone Power Avis 2 864

Little if any protection from Robocalls. Needs more call blocking options. Cannot block entire area codes and/or prefixes within an area code. Web page is slow. Takes up to 24 hours for call logs to be updated. Same is true with e-mails of call notifications. Company needs to announce changes and it would be nice to know what improvements are in the works.

We've only had service with PP for 1 month now. Home phone service/call quality s 10 times better than 1voip (our previous provider) but the cellphone app keep dropping connection with the app every 5 minutes. Says app is no longer registered. Wait a minute and it re-registered.

great service, better than the other companies we used to use

Porting and setup was seamless and very easy. I had a question on my 1st invoice and called customer service but was on hold too long so I had to hang up. I figured it out myself but I would try and have quicker response to questions.

Transferred from landline phone company and very satisfied with Phone Power!

Easy to set up. Works great. Crystal clear.

Excellent value and customer service. 100% recommended!!

I was really afraid to go with Phonepower after reading some of the reviews on other websites. But so far they’ve been excellent, they switched it over to their company when they said they would and so I didn’t have to get the box set up I asked them if they could forward the phone to my cell phone and they did. I called for technical service to have them do the call forwarding they answered in a reasonable manner of time and a lady named Michelle that actually worked from home was absolutely excellent, so helpful and down to earth.

Phone Power is great, I am very happy. It would be good if Phone Power had a phone service that did not rely on the internet. I wanted to sign my parents up for Phone Power service but they do not have internet. Again, I am very happy with my service from Phone Power.

Thank you,
Corey

I cannot find instructions on how to retrieve voicemail messages on the phone.they go to my email, but does not allow for a very timely response.

A great VoIP service with great customer service.
Should have never left a few years ago, great to have them again.

I am a new customer who agreed to prepay for a year's service. I was overcharged by a few dollars, and this fact was acknowledged. Although I contacted billings department several times, and each time they promised to correct their mistake, over a month later they still haven't, forcing me to pay the credit card company the incorrect amount or suffer interest fees. Phone Power's sloppiness and indifference to it's customers is unforgivable.

I've been with PhonePower since 8x8 got out of the residential voip...almost 20 years. In the past year they've gone to crap. Call logs take two days to populate calls. Call Id is gone from both call logs and from signal to phone. The only place call id shows...in the voice mail log. Go figger. I've contacted support multiple times in writing, most contact goes ignored. A couple of 'we're working on this known problem' only goes so far. My annual subscription ends in two months, I've already selected my next provider.

I had a problem with set up but I got great help from the service center.

Easy to install and works as expected. Friendly and skilled customer service to address billing issue.

I have only used Phone Power for a week due to the fact that my former phone provider, Frontier, disconnected my Internet service when they disconnected my phone service. It took 29 days for Frontier to reconnect my Internet.

Price was higher than I expected due to state fees/taxes, but still saved me money over Comcast and Verizon costs. Equipment arrived when promised and quality of phone line so far is excellent (it's been about a month). Having a cloned line so I can get incoming/make outgoing calls when one line is in use is nice feature.