I would absolutely avoid like the plague. Made 1 single deposit. Won a little bit. Tried to withdraw account got suspended. Verified Id as requested...surprise surprise account still suspended now und... Voir plus
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Total scammers. I won 4p off my 50 free spins bonus for signing up. 4p?? Deleted my account and I strongly advise anyone thinking of signing up, not too!
Started and won a few smaller bits but yesterday I deposited 1000 and won nothing not even a £20 win. Nothing at all it feels like a complete rip off compared to other sites. Avoid
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Been gambling for years and only company ive appreciated with actioning requests so quick with payments team. Received my winnings 4k within minutes after winning however bank held on to it for a re... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Pink Casino is a well-established online casino, slots and bingo site. Pink Casino is a leading online casino in the UK. We have a selection of different games for you to play, including online slots like Rainbow Riches and Starburst, as well as Live Casino games and different Bingo games. T&Cs apply. 18+, www.begambleaware.org
Coordonnées de contact
Royaume-Uni
- support@pinkcasino.co.uk
- www.pinkcasino.co.uk
3,0
Moyen
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Total scammers
Total scammers. I won 4p off my 50 free spins bonus for signing up. 4p?? Deleted my account and I strongly advise anyone thinking of signing up, not too!
4 juin 2026
Avis spontané
Rubbish
Started and won a few smaller bits but yesterday I deposited 1000 and won nothing not even a £20 win. Nothing at all it feels like a complete rip off compared to other sites. Avoid
28 mai 2026
Avis spontané
Réponse de Pink Casino
Hi there Ashley,
Thank you for your feedback.
We understand your profound frustration and disappointment at depositing £1000 and winning nothing, leading you to feel completely ripped off compared to other sites.
We are committed to providing a fair and enjoyable gaming environment, and we will review your specific experience and game performance to ensure fairness.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The Pink Casino Team
Terrible said I had 100 free spins that…
Terrible said I had 100 free spins that I didn’t get & when I asked about this they replied with they was put there by mistake nothing like lying to get you’re attention also deposit to get free spins on starburst which never materialised either anyway after deposit didn’t win a sausage scatters in big bass splash non existent. Sticking to MR Q much much better
21 mai 2026
Avis spontané
Réponse de Pink Casino
Hi Stephen,
Thank you for bringing your concerns regarding the advertised free spins and the outcome of your gameplay to our attention.
We are very sorry to hear that the promotions you expected were not credited and can certainly understand your frustration.
Our aim is always to provide a fair and enjoyable gaming experience.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
Pink Casino
5 stars for pink casino
5 stars for pink casino. Pink is my new favourite colour because this app paid me handsomely
16 avril 2026
Réponse de Pink Casino
Hello Cammy,
Thank you for the brilliant 5-star review!
We're so glad that Pink Casino has become your new favourite and send a huge congratulations on your win. It's fantastic to hear you're enjoying the app, and we really appreciate you sharing such great feedback.
We look forward to seeing you again soon.
All the best, Pink Casino
I would absolutely avoid like the…
I would absolutely avoid like the plague. Made 1 single deposit. Won a little bit. Tried to withdraw account got suspended. Verified Id as requested...surprise surprise account still suspended now under review with no time frame!! Ive been playing on sites for years never ever have i experienced anything like this before!!! I would find somewhere else to play!
8 mai 2026
Avis spontané
Réponse de Pink Casino
Hi there Wendy,
We are truly sorry to hear of your utterly frustrating and unprecedented experience. Your account being suspended, even after ID verification, and then placed under review with no timeframe, is certainly not the standard of service we aim to provide.
While account suspensions and reviews are sometimes necessary for regulatory compliance (e.g., further verification, anti-money laundering checks, or security protocols), this process should be handled with clear communication and a reasonable timeframe. It's unacceptable for you to be left in limbo, especially when you've complied with verification requests.
Please contact our Customer Support team immediately. Request to speak with a supervisor or manager and demand a clear, specific reason for the continued suspension and an immediate timeframe for resolution. We understand your profound frustration and that this experience falls far short of what you should expect.
Regards
The Pink Casino Team
Réponse de Pink Casino
Hello Steven,
Thank you for your positive feedback.
We are delighted to hear that you are enjoying our great games and find the withdrawal process to be easy.
Providing an enjoyable experience with an efficient service is very important to us, and we appreciate you taking the time to share your thoughts.
Kind Regards,
Pink Casino
Just joined ….
Just joined ….. Looked for the games I like to play and you don’t have them. in a way I’m glad as I can tell by the game play of the games I selected the RTP IS Lower than what I’m used to.Money is gone far too quickly,
15 avril 2026
Avis spontané
Réponse de Pink Casino
Hey there,
We have noted the comments concerning our game library and the experience with game payouts. We recognise how frustrating it is when the game selection does not meet expectations and when funds are depleted more quickly than anticipated. We are continually reviewing our game offerings, and can confirm that all our games are subject to strict regulatory standards and independent testing to guarantee fair and random results.
Kind Regards,
Pink Casino.
Réponse de Pink Casino
Hey there,
We acknowledge the feedback regarding the performance of our games. We understand it is frustrating when only certain games play well. We are continuously working to enhance our game library and will share this feedback with our technical team to investigate any performance issues.
Please feel free to contact our customer service team available 24/7 to handle any queries you may have.
Kind Regards,
Pink Casino.
Réponse de Pink Casino
Hey there,
We acknowledge the positive feedback regarding our great site and fast withdrawals. We are pleased to hear that you appreciate these aspects of our service. We are committed to maintaining high standards to ensure all our customers continue to have an excellent experience.
Kind Regards,
Pink Casino.
Réponse de Pink Casino
Hi there Julie,
Thank you for your feedback.
We are absolutely thrilled to hear about your first win, as providing such exciting and rewarding experiences is what we strive for.
We are committed to maintaining this engaging environment and ensuring your continued enjoyment.
Regards
The Pink Casino Team
Good site to play on
25 mars 2026
Réponse de Pink Casino
Hi there Steven,
Thank you for your feedback.
We are delighted to hear you find our site good for playing, as an enjoyable experience is what we constantly strive for.
We are committed to continuously optimising our platform to ensure it remains a top choice for all our players.
Regards
The Pink Casino Team
Réponse de Pink Casino
Dear Quinn,
We acknowledge the positive feedback regarding our fast payouts and the enjoyment of our games. We are pleased to hear that you are having such a good experience with our platform. We are committed to maintaining these high standards to ensure all our customers continue to have an excellent time.
Kind Regards,
Pink Casino.
RTP at 91% on PlayNGo - Be Warned!
I played my usual playngo selection and wondered why they were playing so poorly. Checked the RTP and it's pretty much the worst I've seen anywhere. 91%!!! If you want to play here, check the RTP of every game before you start, it's really bad.
22 mars 2026
Avis spontané
Réponse de Pink Casino
Hi there Spinner,
Thank you for your feedback regarding the RTP of our Play'n GO selection.
We understand your frustration and concern when games appear to be playing poorly, especially after discovering a 91% RTP, which you rightly point out is lower than expected.
We are committed to transparency and ensuring our players are aware of the RTP settings, and we take your comments about perceived fairness very seriously.
We will review our game configurations and ensure all RTP information is clearly accessible to allow players to make informed choices.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The Pink Casino Team
Great site to play on
I lots of slots to play and other casino games very easy to deposit and super fast at paying you you’re winnings and safer gambling information good site to play on
6 février 2026
Réponse de Pink Casino
Hi there Eric,
Thank you for your fantastic feedback, recognising our extensive slots and casino games, easy deposits, super-fast payouts, and excellent safer gambling information, which we know are crucial for a top-tier experience.
We are committed to continuously enhancing these features and maintaining our high standards to ensure our site remains the best place to play.
Regards
The Pink Casino Team
Didn't really expect much after some of…
Didn't really expect much after some of the bad reviews so had my worries , but everything went pretty smove ,promotions wernt great but ,from £20 I came away with £100 i expected it to be a scam but within a few hours my withdrawl was in my bank, so I dont actually have any complaints and will continue to using the site , 👌
21 mars 2026
Réponse de Pink Casino
Hi there Scott,
Thank you for your honest feedback, especially considering your initial worries due to previous reviews.
We're truly pleased to hear everything went smoothly.
We completely understand why you might have had reservations given other feedback, and we're delighted we were able to change your perception by providing a seamless experience and a swift withdrawal.
We also note your comment regarding the promotions.
We are committed to consistently delivering reliable service and quick payouts, and we'll continue to review our promotions to ensure they are as rewarding as your overall experience.
Regards
The Pink Casino Team
Great app with quick withdrawals and…
Great app with quick withdrawals and easy to navigate! Would definitely recommend to others!
15 mars 2026
Réponse de Pink Casino
Dear,
We acknowledge the positive feedback regarding our app's ease of navigation and quick withdrawals. We are pleased to hear that customers are enjoying the user-friendly experience and efficient service. We are committed to maintaining these high standards to ensure all our customers continue to have an excellent time.
Kind Regards,
Pink Casino.
It started off great
It started off great! All the features are really easy to use. A reasonable array of games. The support is very helpful.
15 mars 2026
Réponse de Pink Casino
Dear Kevin,
We acknowledge the positive feedback regarding our platform's easy-to-use features, game selection, and helpful support. We are very pleased to hear that these aspects are providing a great experience. We are committed to maintaining these high standards to ensure all our customers continue to enjoy our service.
Kind Regards,
Pink Casino.
Made a deposit
Made a deposit, it said failed, took from my bank, no money in my account then get a random email about a withdrawal I didn't make..bizarre website.
11 mars 2026
Réponse de Pink Casino
Hi Codie,
This situation often arises due to a 'Responsible Gaming Deposit Limit' you've set, or one imposed by the site, being reached.
Your bank may authorise the transaction, but our system blocks it to ensure you stay within your set limits. The "withdrawal" email is then an automatic refund of these funds directly back to your bank account. The money should reappear within 3 working days. You can review your limits in the 'Responsible Gaming' section of your account.
Please contact our 24/7 Customer Support team if you need any further assistance with this.
Kind regards, Pink Casino
Réponse de Pink Casino
Dear Valerie,
We have noted your kind comments about our site being easy to use, offering quick withdrawals, and providing helpful safer gambling reminders. It is rewarding to know that these features are valued. We will continue to work hard to deliver an accessible, efficient, and responsible service for everyone.
Kind Regards,
Pink Casino.
Made a deposit and you have taken my…
Made a deposit and you have taken my money through Apple Pay but not credited on my pink casino account so not happy and your customer service is very hard to get in touch with
6 mars 2026
Réponse de Pink Casino
Hi Naz,
I'm very sorry to hear about the issue with your Apple Pay deposit not crediting and difficulty reaching support. This is certainly not the experience we aim for.
Sometimes there can be a brief delay between Apple Pay processing and your account updating. If for some reason there is a technical issue, the funds are automatically returned. Please be aware that it can take up to 3 working days for the funds to appear back in your bank account.
Best to contact our support team immediately via our 24/7 Live Chat or by email if you prefer. Have your Apple Pay transaction ID, the exact amount, and the time of deposit ready. They will investigate this for you straight away and ensure your funds are credited promptly. We're here to help resolve this for you.
Kind regards, Pink Casino
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