I've ordered from planetofsweets.co.uk for a first time and cannot describe how satisfied I'm! Sweets are fresh and delicious taste took me back to my childhood memories. Delivery was eye blink fast.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent! I have ordered twice from Planet of Sweets and my second order arrived this week. Absolutely top quality service for both of my orders. Very fast order processing and products are packed... Voir plus
A large assortment. Convenient order form. Fast delivery. A nice gift for orders over 1 kg - Tula gingerbread. Good quality. Fresh candies, waffles and gingerbreads. Our only wish is to add zefir and... Voir plus
It must second time ordering and I'm very happy with this order. All sweets are fresh and they are the ones I tried before, so me favourite taste anyway, no complaints here🙂 Very surprised this ti... Voir plus
À propos de l'entreprise
Coordonnées de contact
4,8
Excellent
482 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service from the start to the end
Excellent service from the start to the end!
Even received an additional chocolates as a bonus! Thank you very much Planetofsweets!
Will definitely buy again!
9 juin 2024
I was very happy with my last order
I was very happy with my last order, all sweets were fresh and tasty. It's a hit and miss with you, sometimes some sweets are clearly out of date.
27 mai 2024
Всегда свежие и лучшие сладости!!!
Всегда свежие и лучшие сладости!!!
Always fresh and tasty Russian sweets !!! Awesome, love it!!!
8 juin 2024
All the sweets smells like out of date…
All the sweets smells like out of date I had to bin them, very disappointed 😞
2 juin 2024
Recommend 👍
Fast order processing. Quick delivery to Cambridge. Good, tasty, fresh candies. Romashka (green one) is my favourite and I am really happy that such shop exists! There was also a gift in the parcel :) Will order again for sure.
2 juin 2024
Excellent work
All sweets came as I ordered none missing. Also 2 extra as a gift or compliment.
6 mai 2024
Yummy treats and fast delivery
Delivery was really great and fast, all the sweets lovely.Thank you.
2 mai 2024
Nice sweet and fresh , plus they send me a gift tulskey pryanik.
Nice sweet and fresh ,
27 avril 2024
Very pleased with the range of goods…
Very pleased with the range of goods and the service
28 avril 2024
Fast delivery and great choice of…
Fast delivery and great choice of sweets! Can't wait to order again!
24 avril 2024
I ordered lot off times
I ordered lot off times .
Happy how fast they can make my order.
Communication is exelent
I will continue order in future too.
10 avril 2024
The sender did not even care to put the in a box. Very disappointed and dissatisfied.
The parcel arrived in a very bad condition, all the chocolate bamboo sticks were broken into pieces and crumbs. The sender did not even care to put the in a box. Very disappointed and dissatisfied.
27 mars 2024
Avis spontané
Réponse de Planetofsweets
We are sorry for your experience!
Unfortunately, this might happen time to time that the currier is neglecting parcels and delivering not in the good condition.
We are not sending already damaged parcels and nobody has issues with receiving items in the same condition as they were sent over.
In the same time we are wandering why you never contacted us regarding this matter?
1. Your experience date is stated 27/03 but today is 17/04.
Almost 1 month has gone by and we never heard about your issues regarding your order.
2. Customer never emailed to us providing the evidence and opportunity to claim refund for damages
Amazing customer service
Amazing customer service, going far and beyond! Very fresh sweets, taking us back to childhood! Will recommend to anyone. Fast delivery and great quality! Thank you very much
10 avril 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.