Posta Plus Avis 68

The worst company out there. No customer service, they have no idea where my parcel is. It was never delivered and now their customer service line is disconnected. 0/10

Totally worthless! Says they have delivered my package in tracking but have not.. Postman probably stole it and marked it as collected.. Customer support not existing and not answering!

Very unprofessional! I made an online payment for my delivery and when the delivery guy reached my house, he refused to deliver my parcel since his system is showing “not paid”.
I contacted the customer service and sent them an email showing the bank swift copy (proof of payment) and never get back to me.
I will never ever use Posta Plus (My Box) again.

la spedizione arrivata a milano da 20gg mai consegnata scritto al customer care mai risposto una vergogna una truffa

Customer service non existent. No update on my package for over 5 weeks. Send multiple emails, no response whatsoever.

Bad service, too long transit times. Try to avoid by refusing to use this company. Hands off !!!

The good:
- For the UK delivery time is ok
- For small packages the fees are ok

The bad:
- The charge dimensional weight
- For USA delivery is slow
- For USA you must pay 6.7% sales tax
- Packages are protected for 100$ only
- No mobiles or electronics with batteries
- Some allege they lose packages and bad customer support

Conclusion:
Good for small cheap packages only. Aramex shopandship is much better

Posta plus company providing good service for customers always dileverd packages on time I appreciate this company

On time delivery

I got quick delivery of mybox shipment by Postaplus. A nice service by the posta team.

Always on time and packaged I don’t know why these reviews are provided here

Really poor service. Never trust them with your parcel , they are pathetic. We gave them a post on recommendation of shiplify on wed , today is sat morning , we have been calling them since last 2 days , all they say is we are checking with the department , they will call you back. And there no call back. Today out of frustration we asked for an escalation path. They have no escalation path. I asked to be connected to customer care manager, or operations manager , they do not have an idea about who to escalate to.
Completely ridiculous people with no clue how to manage a shipment . I am deeply regretting agreeing to shiplify recommendation to use these clueless service. They have no idea or expertise with shipping. Better to avoid them. They cannot deliver period.

The worst service ever not professional at all. I have been waiting for my parcel for more the 8 days and its in Dubai not in China. This person from PPlus called me 052 908 7547 he said I will bring it tomorrow, and when I called him today 04/03/2025, he said I'm off call the office. OMG soooo UNPROFESSIONAL. The worst company ever.

They charge more on delivery although the receipt mentioned zero cash on delivery amount

The worst company SHEIN use to deliver I’m un installing SHEIN application from my phone simply because the post plus deliveries are rude and the customer service lies. When you pay using link the order delayed the most and yet when you don’t they come for you wherever you are. I’m so disappointed to hell with SHEIN because of this company moreover I wanted to surprise my best friend 😡

Very bad! They delivered me late and also behaved rudely and unprofessionally. I had to run back and forth and made so many calls. It was a loss of time, money and there was so much frustration as well. They even changed their name from Speedex to PostaPlus.

I'm currently trying to register an account but i think something wrong with your please try to fix your site ASAP 😞

Wonderful service and very fast shipping it takes only 3 days to deliver and great attitude from delivery agent mr Hesham elsayed ID 14564

It was a good experience With Mr Hisham Alsayed ID# 14564 .

Professional behaviour, fast delivery.
I appreciate and say thank you to Mr Hisham Elsayed, ID / 14564