I went to store to buy a new kitchen knife. Was given plenty of opportunity to handle a variety of knives and try them out chopping some veg. Good advice from the shop assistant. Delighted with the... Voir plus
Établissement
Changer d'établissementUnit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB
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At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... Voir plus
L'entreprise a répondu
Emailed my local store, who were very helpful, confirming stock and putting one aside for me.
No nonsense expert advice. 20% discount offered allowed me to go for better quality than my original budget!
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, Royaume-Uni
- 01273102301
4,8
Excellent
91 avis
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An absolutely superb product
An absolutely superb product, and at a great price. As a keen fisherman, i bought it to fillet a 6lb Bass that i caught. It did the job perfectly.
14 juillet 2026
The guy who served me was lovely polite…
The guy who served me was lovely polite and knew his knifes. The girl was chatty and both were very friendly
19 juillet 2026
Great customer service and range of products
I went into the store to use a birthday gift voucher. The person I asked for advice explained everything very well and also calculated the Blue Light discount so I could work out how much else I needed to get in order to use the whole amount.
I left the store with exactly what I hoped for, a sauté pan which can go in the oven - very happy!
18 juillet 2026
Helpful staff
10 juillet 2026
The staff were friendly and knowledgeable
The staff were friendly, knowledgeable and attentive. Bravo Brighton, I usually detest shopping, but I actually enjoyed the experience 😄
11 juillet 2026
What a lovely and clean well spaced out…
What a lovely and clean well spaced out shop. The products were all easy to see with enough room to walk around. When I got to the till this lovely assistant told me I could in fact get another item as it was 3 for £10 which was good.
Lovely helpful person at the till who wrapped up my products well and was genuinely enthusiastic and so friendly.
11 juillet 2026
Great staff in Brighton
Went to the Brighton store, staff were really kind, super attentive, and very helpful. Cheese grater was expensive, but it’s 100x better than the cheap one I’ve been using, so well worth the cost.
11 juillet 2026
Great customer service
Great customer service. The assistant in the Brighton store was really knowledgable and helpful.
13 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff are super friendly and helpful
4 juillet 2026
Réponse de ProCook - Brighton Churchill SQ
We truly appreciate your kind words about our team. It's wonderful to hear that our staff made a positive impression.
Finally, Brighton has a decent cookware outlet.
At last, a proper cookware outlet in Brighton.
Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to make an informed choice, electing to purchase the Elite 6litre, tri-ply, shallow casserole dish and lid.
29 juin 2026
Réponse de ProCook - Brighton Churchill SQ
We're so pleased you found a proper cookware outlet in Brighton! It's wonderful to hear our team member was friendly, welcoming, and provided excellent advice, helping you make an informed choice. We appreciate your kind words.
Excellent service
3 juillet 2026
Réponse de ProCook - Brighton Churchill SQ
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Brighton ProCook really delivered
Brighton ProCook really delivered. I was immediately offered assistance and the lady found my product, which was the only one left and on display, so not where it would have been in store. She was knowledgeable about the item and wrapped it too. I was more than happy with the speed and friendliness of this shop.
27 juin 2026
Réponse de ProCook - Brighton Churchill SQ
We appreciate your kind words about our team's professionalism and politeness. We are glad to know that you had a positive experience.
Really helpful service
I can't remember her name, but the American girl that served me was incredibly helpful. She found the product I needed and gave great service, thank you!
22 juin 2026
A great selection of high quality goods…
A great selection of high quality goods helpful friendly staff
23 juin 2026
What a find
What a find. Discovered the ProCook store by chance, and glad I did. Very helpful staff, and some great offers on the day I visited.
27 juin 2026
The staff are very friendly and…
The staff are very friendly and welcoming. Lovely shop.
23 juin 2026
Réponse de ProCook - Brighton Churchill SQ
We're glad you found our shop lovely and our staff welcoming!
Exactly what I was looking…
Exactly what I was looking for....clearly a quality product. Helpful staff....👍Thank you
20 juin 2026
Réponse de ProCook - Brighton Churchill SQ
We're so glad you found exactly what you were looking for and appreciate your kind words about our product and staff!
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