I’ve previously ordered items online from Procook and have been very pleased, but it’s great to have a physical shop to browse in! I found the glass surface protector by accident, and it is perfect fo... Voir plus
Établissement
Changer d'établissementUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Lisez les avis des autres
I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... Voir plus
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... Voir plus
L'entreprise a répondu
I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Royaume-Uni
- 0208 178 3811
4,8
Excellent
250 avis
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Les gens ont aussi consulté
A great shop with great products
A great shop with great products. Some high end but lots that are really affordable.
13 juin 2026
Réponse de ProCook - Bromley
We're so happy you enjoyed our selection and found our products affordable! We appreciate your kind words.
It was nice to be able to see the range…
It was nice to be able to see the range of pans and to feel the weight of them. The store was well lit and accessible, even for my wheelchair using wife. The staff were knowledgeable and very helpful when outlining the best care for the pan I purchased. A great shopping experience
11 juin 2026
Réponse de ProCook - Bromley
We're so pleased you had a great shopping experience! It's wonderful to hear our store was accessible and well-lit, and that our staff were knowledgeable and helpful. Thank you for your kind feedback.
Réponse de ProCook - Bromley
We're so glad our staff was helpful, knowledgeable, and polite. We appreciate your feedback!
Réponse de ProCook - Bromley
We appreciate your positive feedback.
Assistant was so friendly and helpful
Assistant was so friendly and helpful . Excellent customer service
12 juin 2026
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Wide range in store and reasonable prices.
12 juin 2026
Friendly knowledgable service and good…
Friendly knowledgable service and good quality knife
11 juin 2026
Fantastic service
I received excellent customer service and advice when looking to buy a knife for someone as a gift. Really impressed with how friendly and attentive the person serving me was.
5 juin 2026
Staff was friendly and helpful
Staff was friendly and helpful. the young lady gave the correct advice and had good information. would reccomend
9 juin 2026
Great range of products and at very…
Great range of products and at very reasonable prices. Staff were attentive and helpful and gave very pertinent advice regarding the salt that should use in the salt-grinder we were purchasing.
8 juin 2026
Friendly helpful staff.
Friendly helpful staff.
Well appointed layout.
Clean and bright store.
Reasonable prices.
6 juin 2026
Staff at the store are very nice help…
Staff at the store are very nice help you to find what you’re looking for.
3 juin 2026
Assistant helpful and patient .
4 juin 2026
Helpful staff and they took in my old…
Helpful staff and they took in my old saucepan lids which I was replacing
4 juin 2026
Réponse de ProCook - Bromley
We're glad our staff was helpful and that we could assist with your old saucepan lids. Thank you!
very Friendly staff
I arrived shortly before store closure and the staff was really lovely and helpful in guiding me to find what I needed. The replacement glass for a cafetière I broke was very good value in store in comparison to other stores online. Also it was the first time I heard of that shop and I was pleasantly surprised by it and the products on sale.
29 mai 2026
Great service by a lovely young man.
30 mai 2026
Réponse de ProCook - Bromley
Thank you for your positive feedback! We noticed your review has a 1-2 star rating, but your comments are very complimentary. If this was selected by mistake, you can edit your Trustpilot review and update the rating.
Thanks again for your support!
Chloe
Customer Service Support
Product seems good but when we returned…
Product seems good but when we returned to the store to purchase more of the same product we are told that there was a multi buy offer that was not told to us when we made the first purchase. The company should make sure customers are correctly informed of offers, there was no mention of the offer at the point of stock or around the shop. disappointed
30 mai 2026
Réponse de ProCook - Bromley
Bromley
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Chloe
Customer Service Support
Réponse de ProCook - Bromley
We're so glad our staff was helpful and informative. We appreciate your feedback!
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