The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Voir plus
L'entreprise a répondu
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... Voir plus
L'entreprise a répondu
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Royaume-Uni
- 0117 2055040
4,8
Excellent
216 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service and very happy with the…
Good service and very happy with the pan so far.
25 octobre 2025
Réponse de ProCook - Cabot Circus
We appreciate your positive feedback. We are so happy you liked our good service and are very happy with the pan so far.
Réponse de ProCook - Cabot Circus
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
The purchased spatula wiped out black…
The purchased spatula wiped out black particles
12 octobre 2025
Réponse de ProCook - Cabot Circus
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Réponse de ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Extremely knowledgable and excellent…
Extremely knowledgable and excellent customer service.
Would definitely go there again.
12 octobre 2025
Réponse de ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our team knowledgable and our customer service excellent.
A very well presented store with lots…
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable.
I managed to replace my 17 year old casserole pan with exactly what I needed. And a 25 year guarantee as well! Keep up the great work Thank you
7 octobre 2025
Réponse de ProCook - Cabot Circus
We're happy to hear that you had a great experience in our store! It's wonderful you found exactly what you needed with such a fantastic guarantee. We appreciate your kind words about our team and your acknowledgment of their knowledge and helpfulness. Thank you for your positive feedback!
Réponse de ProCook - Cabot Circus
We're glad you found our newly laid out shop easy to navigate and that you could easily see and hold items. Thanks for your positive feedback!
Excellent & really helpful
9 octobre 2025
Réponse de ProCook - Cabot Circus
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
Good Quality and Reasonable Price.
Good quality products for a reasonable price, can personally recommend the cast iron enamel pots and bi-ply stainless steel pans.
Staff at the store were also friendly and helpful.
4 octobre 2025
Réponse de ProCook - Cabot Circus
We're happy to hear you find our products good quality and reasonably priced! We appreciate your recommendation of the cast iron enamel pots and bi-ply stainless steel pans. It's also great to know our store staff were friendly and helpful!
Extremely helpful staff member
7 octobre 2025
Réponse de ProCook - Cabot Circus
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
The member of staff working there
The member of staff working there, and after requesting what we wanted, gave us exactly that. We were delighted, and are coming back for some more items.
7 octobre 2025
Réponse de ProCook - Cabot Circus
We're delighted to hear that our staff member was able to provide you with exactly what you wanted. We appreciate your intention to return for more items and thank you for your positive feedback!
Réponse de ProCook - Cabot Circus
We appreciate you letting us know our staff was helpful, polite, and friendly; it means a lot to us.
The sales assistant has a very good…
The sales assistant has a very good approach
Through her explanation she convinced me to buy what i was after.definately i will go again
29 septembre 2025
Réponse de ProCook - Cabot Circus
We're happy to hear that the sales assistant's approach was helpful and convincing. We appreciate your positive feedback and look forward to your next visit!
Friendly and helpful assistants made…
Friendly and helpful assistants made the shopping experience enjoyable, thank you
27 septembre 2025
Réponse de ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Customer service was very good.
Customer service was very good, the quality of the wares are excellent.
28 septembre 2025
Réponse de ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our customer service and the quality of our wares.
The assistant was extremely helpful and…
The assistant was extremely helpful and it was a pleasure to shop at Pro cook.
22 septembre 2025
Réponse de ProCook - Cabot Circus
We're happy to hear that our assistant was helpful, and we appreciate you enjoyed shopping with us. Thank you for your positive feedback!
ProCook Review
Great Shop, but would have preferred to have the appliances on display also be the ones you can purchase.
23 septembre 2025
Réponse de ProCook - Cabot Circus
We appreciate your feedback. We're glad you enjoyed our shop. We'll consider your suggestion to help improve the shopping experience concerning appliance displays and purchasing options.
I got apple core,slice and peeler that…
I got apple core,slice and peeler that I wanted .
And I got it with 15% discount.
And the apple core,slice and peeler has worked perfectly.
I am happy with my purchase
20 septembre 2025
Réponse de ProCook - Cabot Circus
We're happy to hear that you got the apple core, slice, and peeler you wanted with a discount! We're glad the product works perfectly for you, and we appreciate your positive feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.