ProCook - CardiffAvis 

450
TrustScore 5 sur 5

4,8

Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Well laid out store It was easy to find the new crockery we had seen on the website A very helpful member of staff helped us buy what we wanted and we were able to pay with the cash we had raised... Voir plus

Noté 5 sur 5 étoiles

Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Procook is such a great shop; I love looking around, getting ideas for my next kitchen and I always find what I want when actually shoping there! The staff were friendly and helpful.

Noté 4 sur 5 étoiles

The staff here are friendly, knowledgeable and helpful. I had a problem with a product which wasn't working properly, so brought it back and they exchanged it for a new one immediately. And the assi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

450 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(450)

24 854 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Nice and straight forward to purchase some knives for our campervan. The knives all have sleeves for added protection.

1 juillet 2026
Noté 5 sur 5 étoiles

Well laid out store

Well laid out store
It was easy to find the new crockery we had seen on the website
A very helpful member of staff helped us buy what we wanted and we were able to pay with the cash we had raised from the sale of some kitchen ware we no longer used
The crockery we purchased has a Scandinavian simplicity and was competitively priced

29 juin 2026
Noté 5 sur 5 étoiles

Procook is a lovely shop

Procook is such a great shop; I love looking around, getting ideas for my next kitchen and I always find what I want when actually shoping there! The staff were friendly and helpful.

25 juin 2026
Noté 4 sur 5 étoiles

Pan exchange

I needed to return a pan to exchange it for a different size. It was done efficiently and with a helpful attitude

24 juin 2026
Noté 5 sur 5 étoiles

Helpful staff member

Helpful staff member. Great product.
Had a set of saucepans previously. Lasted for years. Only changing as now have an induction ; hob,

17 juin 2026
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Réponse de ProCook - Cardiff

We're so happy to hear you had a great experience with our staff and products! We appreciate you choosing us again.

Noté 5 sur 5 étoiles

The staff are very helpful but not…

The staff are very helpful but not pushy. Leave you to look around but always available when needed. Amazing selection of cooking appliances and equipment. Went in for 1 item, came out with 5!! Love it there

16 juin 2026
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Réponse de ProCook - Cardiff

We're so pleased you enjoyed your visit and appreciated our staff's helpful approach. It's wonderful you found an amazing selection and left with more than planned!

Noté 5 sur 5 étoiles

Charming

Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reasonably priced) and a few other bits and pieces which were in the three for £10 offer. The tins roasted 2 spatchcocked poussin and potatoes beautifully. Highly recommend this shop at Pughs Garden Village.

18 juin 2026
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Réponse de ProCook - Cardiff

We're so pleased to hear you had such a positive experience with our team member and found our shop well-stocked! It's wonderful that your roasting tins performed beautifully. We truly appreciate your high recommendation!

Noté 5 sur 5 étoiles

Very helpful assistant and a very tempting display.

The person in the shop was most helpful, cheerful and helpful. To walk around and admire your range is a great experience and very tempting.

17 juin 2026
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Réponse de ProCook - Cardiff

We're so glad you found our team helpful and cheerful! We appreciate you enjoying our range.

Noté 5 sur 5 étoiles

We went into the shop and the sales…

We went into the shop and the sales assistant was fabulous, she explained and helped us chose new saucepans and knives offering guidance based on our wants and needs - the quality of the items was very good and although higher in price than basic or supermarket pans they are def worth it

31 mai 2026
Noté 5 sur 5 étoiles

your staff were very friendly and…

your staff were very friendly and helpful even going to the stores to find my article without huffing and puffing.

27 mai 2026
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Réponse de ProCook - Cardiff

We're so glad our staff was friendly and helpful in finding your item! We appreciate your kind words.

Noté 5 sur 5 étoiles

Polite and helpful staff.

Polite and helpful staff.
Great offers

28 mai 2026
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Réponse de ProCook - Cardiff

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

My Wife bought a large frying pan after…

My Wife bought a large frying pan after first use she was so impressed with its quality and ease of cleaning i told her to replace all existing suspense with procook

16 mai 2026
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Réponse de ProCook - Cardiff

We're delighted to hear about your positive experience with the frying pan! It's wonderful that its quality and ease of cleaning impressed you.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, and demonstration of products being bought. The sales assistants went out of their way to ensure a good experience.

18 mai 2026
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Réponse de ProCook - Cardiff

We appreciate you taking the time to leave us this wonderful review! We're so happy our team provided great service and ensured a good experience.

Noté 5 sur 5 étoiles

The helpfulness of the staff in your…

The helpfulness of the staff in your shops. They are always polite and listen.
The product I bought. Was recommended by yothe assistant (a rectangle box) and it serves the purpose for what I wanted it for.

18 mai 2026
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Réponse de ProCook - Cardiff

We're so glad to hear our team was polite and helpful, and that the product recommendation perfectly met your needs. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Great shop

This is a lovely shop. Really well laid out and fab products.

15 mai 2026
Logo de ProCook - Cardiff

Réponse de ProCook - Cardiff

We appreciate your wonderful feedback! We are so glad you enjoyed our well-laid-out shop and products.

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