We had a few little problems with our coffee machine and dealt with a lady called Sally at the Castleford branch. What a lovely breath of fresh air this lady is, really cares, excellent customer serv... Voir plus
Établissement
Changer d'établissementUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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Lisez les avis des autres
Brilliant service with very friendly staff who are more than willing to go through any advice you may need. Great offers on pots, pans and urensils means its well worth a look for a decent set of kitc... Voir plus
I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Voir plus
We just needed some decent everyday mugs. We had been to various supermarkets or stores but found nothing we liked. The ones we saw at ProCook were nice and plain like we wanted and well made. They we... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Royaume-Uni
4,9
Excellent
833 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We wished to purchase a set of kitchen…
We wished to purchase a set of kitchen knives.
The store was very well laid out and atractive, with a huge amount of choice of good quality merchandise.
Unfortunately I do not recall the name of the assistant who served us, but she was extremely knowledgeable, obliging and patient. We came away feeling we had a good experience, and a set of knives!
14 décembre 2025
Réponse de ProCook - Castleford
We're glad you enjoyed our store's layout and selection of merchandise. It's great to know our assistant's knowledge and patience made your experience a positive one, and that you found the perfect knife set.
Réponse de ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and polite and liked our value.
Very helpful and knowledgeable lady…
Very helpful and knowledgeable lady sales assistant. Pleasant and friendly
11 décembre 2025
Réponse de ProCook - Castleford
We're happy to hear that you found our sales assistant helpful and knowledgeable! We appreciate you taking the time to share your positive experience.
Lovely shop great prices very helpful…
Lovely shop great prices very helpful friendly staff
18 novembre 2025
Réponse de ProCook - Castleford
We're happy you enjoyed your visit! It's great to know our staff and prices met your expectations. Thanks for the kind words.
Réponse de ProCook - Castleford
We appreciate your positive feedback and we are so glad you are happy with our service and product!
Great customer service.
20 novembre 2025
Réponse de ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful and polite when finding…
Very helpful and polite when finding what we needed
19 novembre 2025
Réponse de ProCook - Castleford
We're happy to hear that our team provided helpful and polite assistance during your visit. Thank you for your positive feedback!
Got stock from the back boxed
19 novembre 2025
Réponse de ProCook - Castleford
We appreciate your feedback and will review our stock processes to ensure better experiences for everyone. Thank you.
Quick helpful assistant.
18 novembre 2025
Réponse de ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good all round help
The shop assitant was very. good and helped make the best choice by showing me the knives and saying which i needed for cutting and prepering vedgatbls
18 novembre 2025
Réponse de ProCook - Castleford
We're glad you enjoyed your experience. It's great to hear that the shop assistant was very helpful in guiding your knife selection for vegetable prep. Thank you for your positive feedback!
The shop is well set out
The shop is well set out. They have a large variety of goods. The staff are friendly and knowledgeable. My Daughter and I have used the shop several and have always been happy with our purchases
16 novembre 2025
Réponse de ProCook - Castleford
We're delighted you find our shop well set out with a large variety of goods and friendly, knowledgeable staff. We're so glad that you and your daughter have always been happy with your purchases!
Good customer service
16 novembre 2025
Réponse de ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Top quality
15 novembre 2025
Réponse de ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Castleford
We're glad you found our team helpful and that we explained the offers well. Thank you for your feedback!
Polite & friendly staff
Polite & friendly staff, let me try out handle etc. Good quality.
13 novembre 2025
Réponse de ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and friendly and liked our quality.
Réponse de ProCook - Castleford
We're happy to hear that you love the pan and find it easy to use and clean! We appreciate your feedback and are glad you enjoyed your experience.
Réponse de ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Sales assistant was very helpful
Sales assistant was very helpful, even showed.us how.get a great deal
6 novembre 2025
Réponse de ProCook - Castleford
We appreciate you sharing your positive experience! We're so happy to hear that our sales assistant was helpful in getting a great deal.
Chopping Board
Staff asked if I needed any help. Very pleasant and efficient. Needed wooden chopping board to replace plastic one.
7 novembre 2025
Réponse de ProCook - Castleford
We're happy to hear that our staff was helpful and efficient during your visit. We appreciate you choosing us for your wooden chopping board purchase. Thank you for your positive feedback!
Réponse de ProCook - Castleford
We appreciate your feedback and are glad you are happy with the quality.
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