The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping. 5 ⭐️ service and friendly with it….makes all the difference... Voir plus
L'entreprise a répondu
Going into the shop was quick and easy ,staff were very helpful and polite,product is great and does the job well so very happy 😊
Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
19 North Street, PO19 1LB, Chichester, Royaume-Uni
- 01243 963546
4,9
Excellent
540 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very knowledgeable member of staff very…
Very knowledgeable member of staff very good price as well
8 avril 2026
Réponse de ProCook - Chichester
We appreciate you letting us know our staff was knowledgeable, and that you found a very good price. It means a lot to our team.
A bit fiddly to put the device…
A bit fiddly to put the device together. Blades seemed to mash onion rather than chop it.
25 mars 2026
Réponse de ProCook - Chichester
We appreciate your feedback and are sorry you had trouble assembling the device. We'll investigate the onion chopping issue you experienced.
The staff were really welcoming
The staff were really welcoming, helpful and knowledgeable and the customer service was brilliant. I highly recommend.
11 avril 2026
Réponse de ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff welcoming, helpful, and knowledgeable.
Excellent store with stock well laid…
Excellent store with stock well laid out, huge choice yet all at very reasonable cost. Charming and helpful staff happy to help.
11 avril 2026
Réponse de ProCook - Chichester
We appreciate you taking the time to leave us this excellent review! We're so happy to hear that you were satisfied with our store and staff.
Absolutely brilliant
Absolutely brilliant. Susan who serviced us went above and beyond the call of duty to make sure we got exactly what we wanted.
8 avril 2026
Réponse de ProCook - Chichester
We're happy to hear that you had such a positive experience! It's great to know that our service met your expectations, and we appreciate your kind words. Thanks for your feedback.
Réponse de ProCook - Chichester
We appreciate you letting us know our staff was helpful and that you had a very good experience. It means a lot to our team.
Excellent displays
Excellent displays, helpful sales personnel having a good knowledge of products.
Overall a excellent experience.
7 avril 2026
Réponse de ProCook - Chichester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our displays, knowledgeable staff, and overall experience.
Réponse de ProCook - Chichester
We are glad you enjoyed your experience. Thank you for sharing your positive feedback with us!
Réponse de ProCook - Chichester
We appreciate your positive feedback regarding our attentive and friendly staff. We are happy you were pleased with their knowledge.
Réponse de ProCook - Chichester
We appreciate you sharing that you were impressed with our reasonable prices for the good quality products that we offer!
Very helpful shop assistant who helped…
Very helpful shop assistant who helped me decide on a set of dinner plates
31 mars 2026
Lovely shop with knowledgeable staff
Lovely shop with helpful staff. We were provided with advice which helped us choose the right product for us.
4 avril 2026
Excellent service good product…
Excellent service good product knowledge
Introduced other items very clean well merchandised store
3 avril 2026
Great shop highly recommend
Lovely shop very well laid out and super friendly young staff. No quibble returns and excellent advice with no hard sell.
3 avril 2026
Réponse de ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our shop lovely, well-laid out, and our staff super friendly.
Réponse de ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Excellent staff, and cookware
Both staff members were very friendly and helpful, able to advise and knew the products in the shop. Great range of cooking equipment for all budgets of quality cookware. Nice to actually have a chance to look and hold what I was looking for, better than Internet shopping.
1 avril 2026
Réponse de ProCook - Chichester
We appreciate you sharing that our staff was helpful without being pushy. We are so happy to hear it!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.