Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
L'entreprise a répondu
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... Voir plus
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
19 North Street, PO19 1LB, Chichester, Royaume-Uni
- 01243 963546
4,9
Excellent
481 avis
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Les gens ont aussi consulté
Griddle pan enquiry
Extremely pleasant and helpful customer service, both over the phone and subsequent in-store purchase. Five stars!
13 août 2026
Réponse de ProCook - Chichester
We're so happy to hear you experienced such pleasant and helpful customer service, both over the phone and during your in-store purchase! Thank you for your wonderful feedback.
Excellent service.
Excellent service.
Exactly the products we were looking for.
Reasonable price
12 août 2026
Réponse de ProCook - Chichester
We're so happy to hear that you received excellent service and found exactly what you were looking for at a reasonable price. Thank you for your wonderful feedback!
Excellent service
The lady was very knowledgeable on the product we brought and very helpful
8 août 2026
No one at the till
No one at the till, staff were busy chatting at the other end of the shop. Had to go to them to ask to pay.
Knife set bought - not wrapped up as other Pro Cook stores do. I was previously told they had to be wrapped by law as offence weapon.
12 août 2026
Réponse de ProCook - Chichester
Tamara
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The staff and service in the shop in…
The staff and service in the shop in Chichester is always excellent. Good shop and very well planned. Products are also very good quality.
11 août 2026
Réponse de ProCook - Chichester
We're so pleased to hear that you consistently receive excellent service from our staff in Chichester! It's wonderful to know you appreciate our well-planned shop and the quality of our products.
Great shop with lots of ‘options’ and…
Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a returning customer L!
10 août 2026
Réponse de ProCook - Chichester
We're so pleased you found our shop offered many choices and that our staff were knowledgeable, polite, and courteous without any pressure. It's wonderful to hear you appreciated our fair prices and good customer support. We look forward to your return!
Nothing the shop assistant wouldn't do
Nothing the shop assistant wouldn't do. She was covering from gunwharf branch to Chichester.
6 août 2026
Réponse de ProCook - Chichester
We're so glad to hear our team provided such excellent service! We appreciate you sharing your positive experience.
Attentive Customer service
The 2 female staff on the day escorted me to the products I was looking for.
Very polite, knowledgeable & helpful.
Products attractively displayed and all appeared to be in stock.
Good, sensible prices too.
24 juillet 2026
Réponse de ProCook - Chichester
We're so pleased to hear you had such a positive experience! It's wonderful that our staff were polite, knowledgeable, and helpful, and that you found our products attractively displayed and well-priced.
helpful staff
1 août 2026
Helpful staff and the product was what…
Helpful staff and the product was what I was looking for
30 juillet 2026
Helpful service personnel
The service personnel while buying the item was helpful, expressive and explained store discounts.
When I came back into the store to return one of the four items I bought, the different service personnel were helpful and happy to help.
28 juillet 2026
set of knives
We bought a set of knives. They are so sharp and so easy to cut with. Very good quality.
17 juillet 2026
Clean and organized
When I first walked in my impression was that the shop was very clean and organized. The staff smiled and made it feel very welcoming. When I had chosen what I wanted the staff were informative about my product.
20 juillet 2026
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Options given for the item I was looking for and special offers available.
Nice and chatty,
Made to feel very welcome
17 juillet 2026
The assistants were helpful and polite
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but the two in the shop were super. They both went out of their way to help and were good at offering their wares, but not pushy. I felt very comfortable and even went back a couple of hours later to buy more. The products are fun, practical and with a very affordable price range. The colours are 'delicious' and what drew me into the store. It is so clean and fresh looking inside but quite insignificant on the outside - almost a "Speak Easy" exterior one could easily miss.
17 juillet 2026
On the 13/07/26 I visited Procook in…
On the 13/07/26 I visited Procook in Chichester for the first time and was greeted by a lovely lady who helped me choose a new chopping board. The lady was polite and professional and I left the shop feeling very happy with my purchase and look forward to visiting the shop again.
15 juillet 2026
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