Very friendly young man served us , helped us choose the right cutlery, would definitely go back for more cookware ,
Établissement
Changer d'établissementUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Lisez les avis des autres
Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... Voir plus
L'entreprise a répondu
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... Voir plus
Lots of choice. Good quality. Most products were perfect, scales, salt and pepper grinder, glass oven casserole dish, cutlery. Unfortunately small frying pan ( ideal size for a fried or poached eg... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Royaume-Uni
4,9
Excellent
902 avis
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Excellent service
Very friendly young man served us , helped us choose the right cutlery, would definitely go back for more cookware ,
1 septembre 2026
Really attentive staff and of course…
Really attentive staff and of course great products
26 août 2026
Staff very helpful
29 août 2026
The assistant was ultra friendly
The assistant was ultra friendly, smile and helpful, a refreshing change.
30 août 2026
We bought some dishes for our caravan…
We bought some dishes for our caravan but had to be ordered but we still haven't received any emails,texts or phone calls to say when there going to be delivered
23 août 2026
Bought a small item here the staff was…
Bought a small item here the staff was super friendly and helpful! Great customer service."
27 août 2026
The staff were very helpful and…
The staff were very helpful and friendly even saving me money when I went to pay at the till.
25 août 2026
Staff were very helpful.
23 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very dissappointing
Staff were very helpful, however the tri-ply stainless pan set I purchased are very dissappointing in terms of cleaning after cooking. Have used the wok twice and it is already stained. Expected far more from what is supposed to be their premium price range. Our previous much cheaper stainless pans needed only the dishwasher to come up gleaming. Having to use a lot of elbow grease and effort to clean this +£400 set. Wouldn't recommend.
15 août 2026
Réponse de ProCook - Dalton Park
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Very friendly & helpful store…
Very friendly & helpful store assistant, very polite and positive throughout.
20 août 2026
Had exactly what I was looking for, excellent customer service
Had exactly what I was looking for
20 août 2026
Good range of cookware and accessories…
Good range of cookware and accessories available. Staff very friendly and helpful.
15 août 2026
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