Went to buy a knife sharpener for my contour pro X50 knives and spoke to a lovely lady who gave me some excellent advice and even went to the trouble of getting a knife out and show me how to sharpen... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNotcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB
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Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend a... Voir plus
Concession was not near us so I telephoned in advance describing what I wanted, ( having researched on the web site first). Having confirmed item was in stock with staff, we drove to purchase it. On... Voir plus
L'entreprise a répondu
The sales assistant was so friendly, knowledgeable and helpful. She really was excellent. We bought far more than we went in for because of her brilliant customer service. We are really happy with our... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Royaume-Uni
4,9
Excellent
414 avis
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Been a get times and all staff helpful…
Been a get times and all staff helpful and polite.
19 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Ditchling
We truly appreciate your kind words about our brilliant staff and our great products. It's wonderful to hear you had such a positive experience!
Réponse de ProCook - Ditchling
We're so pleased you enjoyed our shop and found our goods to be of high quality! Thank you for your wonderful feedback.
Réponse de ProCook - Ditchling
We're so pleased to hear that you found our team to be knowledgeable, helpful, and pleasant. We truly appreciate your positive feedback!
Great product and great customer service
Went to buy a knife sharpener for my contour pro X50 knives and spoke to a lovely lady who gave me some excellent advice and even went to the trouble of getting a knife out and show me how to sharpen my knives buy giving a demonstration.I was really grateful and customer service with a smile goes along way.Thankyou to the lovely lady sorry I didn't get your name but she's a credit to the ProCook branch at Ditchling
11 août 2026
Réponse de ProCook - Ditchling
We're so glad to hear you had such a positive experience at our Ditchling branch! It's wonderful that our team provided excellent advice and a helpful demonstration. We appreciate your kind words about our customer service.
Réponse de ProCook - Ditchling
We are so glad to hear that our team was polite, helpful, and efficient during your visit. We truly appreciate your kind words!
Pleasant and obliging staff
26 juillet 2026
Friendly helpful service
16 juillet 2026
Excellent service very friendly staff.
Excellent service very friendly staff.
Brought knives excellent product.
17 juillet 2026
Very helpful staff.
15 juillet 2026
Pro cook staff
We were looking for certain products. The assistant was very helpful & pointed out a promotion so we bought them
12 juillet 2026
excellent service
excellent service, very good products but the descriptions of use contradict each other, one says dishwasher proof, the other says not !!
9 juillet 2026
Staff as always really great helping…
Staff as always really great helping and good deals always great shopping experience
4 juillet 2026
Réponse de ProCook - Ditchling
We're so glad you enjoyed our customer service and are loving your new knife! We appreciate your feedback.
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