Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... Voir plus
Établissement
Changer d'établissementUnit SU19, The Beacon Centre, BN21 3NW Eastbourne, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... Voir plus
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... Voir plus
L'entreprise a répondu
Good quality products with a large selection and at a decent price. Friendly staff members.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Royaume-Uni
- 01323 385786
4,9
Excellent
243 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order Packed extremely well
Easy to order Packed extremely well. Quick delivery
30 janvier 2026
The young lady who we spoke to was Very…
The young lady who we spoke to was Very knowledgeable and enthusiastic
She made the whole experience very informative
1 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great products and lovely staff
Good quality products at a good price, and lovely staff. Excellent service.
30 janvier 2026
Réponse de ProCook - Eastbourne
We appreciate you taking the time to share your thoughts! We are so happy to hear that you liked our products, prices, and staff.
All the staff were very polite…
All the staff were very polite professional and knowledgeable and the store was well lit and stocked and very clean.
1 février 2026
Réponse de ProCook - Eastbourne
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff professional and knowledgeable and liked our store.
Réponse de ProCook - Eastbourne
We appreciate your positive feedback on our friendly service and good quality products; we are so happy you are pleased!
Great kitchenware
Really good variety of kitchen equipment, great value too. Staff very helpful & knowledgeable.
24 janvier 2026
Réponse de ProCook - Eastbourne
We appreciate you taking the time to share your experience! We're so happy to hear that you found a good variety of equipment at a great value and helpful staff.
Great product range
Knowledgeable staff, great range of excellent products at reasonable prices.
27 janvier 2026
Réponse de ProCook - Eastbourne
We appreciate your positive feedback! We are so happy to hear that you liked our knowledgeable staff and excellent range of products.
Réponse de ProCook - Eastbourne
We're happy to hear that our team was helpful and respectful of your needs. Thank you for sharing your positive experience with us!
Réponse de ProCook - Eastbourne
We're glad you had a great experience at our new shop! Thank you for your positive feedback; we appreciate it.
Charming staff
14 janvier 2026
Nice well kept store
Nice well kept store. Staff seem invested in their products. Good quality kitchen items at reasonable prices.
21 janvier 2026
Great place to shop with a wide range…
Great place to shop with a wide range of options at a range of prices and all good quality.
Very happy with our purchase.
20 janvier 2026
Good service provided by staff . Easy billing system.
Lot’s of kitchen variety you can find in one place.
19 janvier 2026
I like everything about this store
I like everything about this store: great stock, knowledgeable staff and great prices in the sale too.
19 janvier 2026
Brilliant products laid out well with helpful staff
Really well laid out shop, with a friendly and helpful team. Great quality products we purchased the try ply elite pans, previously we thought our hob was the issue but having switched to these our cheap electric hob is no longer an issue at all. They heat evenly and far easier to control than the pervious eclectic mix of pans we had
12 janvier 2026
The saucepsns i bought were in a sale
The saucepsns i bought were in a sale. They were good value for money even without being in the sale. Service was good also. Very helpful.
12 janvier 2026
I have always love ProCook brand new…
I have always love ProCook brand new shop in Eastbourne staff pleasant and helpful
11 janvier 2026
Réponse de ProCook - Eastbourne
We appreciate you taking the time to share your thoughts! We are so happy to hear that you love our new shop and that our staff were pleasant and helpful.
Love this shop
Love this shop. Staff always happy. Very clean store. Plenty of room to view items and lovely items
15 janvier 2026
Réponse de ProCook - Eastbourne
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our shop, find our staff happy, and appreciate our clean and spacious store.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.