A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... Voir plus
Établissement
Changer d'établissementUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... Voir plus
We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... Voir plus
Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Choices
I found items that I've not seen before.
The staff were very helpful and friendly.
1 juillet 2026
Réponse de ProCook - Evesham
We're so glad you discovered new items and found our staff to be very helpful and friendly! Thank you for your kind words.
Very helpful staff
4 juillet 2026
Réponse de ProCook - Evesham
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Réponse de ProCook - Evesham
We're so glad you experienced very good service and found our staff to be really helpful. We truly appreciate your positive feedback!
Amazing service!!
1 juillet 2026
Réponse de ProCook - Evesham
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Excellent service
The assistant who served me was very knowledgeable on product we purchased
29 juin 2026
The young lady who served me was…
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase.
I will certainly use this store again.
29 juin 2026
Very helpful staff and excellent prices.
28 juin 2026
Our local Pro Cook store is like Aladdin’s Cave
Our local Pro Cook store is clean, bright and stuffed with attractive and useful products. I found just what I wanted, and was seeved by pleasant and polite staff.
27 juin 2026
Helpful staff
24 juin 2026
Réponse de ProCook - Evesham
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Excellent thanks 👍
23 juin 2026
Réponse de ProCook - Evesham
We are so pleased you enjoyed our customer service and product knowledge. Thank you for your kind words.
Helpful staff
19 juin 2026
Great place to explore…
Great place to explore with a fabulous cooking based shop where we picked up 2 lovely salt and pepper grinders. Staff were very friendly.
15 juin 2026
Staff very helpful
Staff very helpful, found what we were after but limited choices in some areas.
15 juin 2026
Réponse de ProCook - Evesham
We're glad our staff was helpful. We appreciate your feedback on product choices.
Réponse de ProCook - Evesham
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Helpful, cheerful assistant
We went in for a pair of scissors and came away with 3 more items, thanks to a very helpful sales assistant.
I wish more sales people were as helpful and cheerful as the lady who served us in your store at The Valley, Evesham.
16 juin 2026
Réponse de ProCook - Evesham
We are so pleased to hear you had such a wonderful experience and found our team member at The Valley so helpful and cheerful. Thank you for your kind words!
Was happy with the help I received
Was happy with the help I received, although I did not receive the guarantee that should have been emailed to me
11 juin 2026
Réponse de ProCook - Evesham
We're glad we could help. We apologize for the missing guarantee and are looking into why it wasn't sent.
Réponse de ProCook - Evesham
We're so glad our staff was helpful, polite, and knowledgeable! Thank you for your kind words.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.