Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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Lisez les avis des autres
A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... Voir plus
L'entreprise a répondu
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... Voir plus
We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Good advice backed up by a wide range…
Good advice backed up by a wide range of quality products
8 mars 2026
Nothing in particular.
8 mars 2026
Fantastic choice of excellent…
Fantastic choice of excellent equipment. I spent a long time wandering through the store and could have spent thousands of pound - what I did buy was great and I went home very happy with myself. Thank you to the wonderful, patient and knowledgable sales assistant.
11 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Helpful and fast service
5 mars 2026
Réponse de ProCook - Evesham
We appreciate you letting us know about our helpful and fast service; it means a lot to our team.
Friendly and helpful …
The young man in the shop was friendly informative and very helpful.
4 mars 2026
Réponse de ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and informative.
Knowledge of staff
The staff were very knowledgeable about the product I was buying and advised me on how to care for my product
8 mars 2026
Réponse de ProCook - Evesham
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were knowledgeable and advised you on product care.
Was advised on best purchase for our…
Was advised on best purchase for our job and needs etc.
4 mars 2026
Réponse de ProCook - Evesham
We're happy to hear that our advice helped you make the best purchase for your needs. Thank you for your positive feedback!
Fantastic quality
Fantastic quality, great selection of products, pleasant knowledgeable staff and very clean tidy shop.
3 mars 2026
Réponse de ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our good quality products at a good price.
Very happy to shop here
Very happy to shop here. We bought some products which we enjoy and they seem to be good quality.
Recommended.
16 janvier 2026
Good service with a smile.
5 mars 2026
Réponse de ProCook - Evesham
We appreciate you letting us know our service was friendly; it means a lot to our team that you enjoyed it.
Great service.
4 mars 2026
Réponse de ProCook - Evesham
We're happy to hear that you had an amazing experience with our customer service. Thank you for your positive feedback!
Fabulous
Fabulous shop with plenty of variey at various prices with helpful friendly staff
3 mars 2026
Réponse de ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop and found our staff helpful and friendly.
Great shopping experience
Great shopping experience, enhanced by the staff, who were knowledgeable and very helpful
22 février 2026
Réponse de ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy to hear that our knowledgeable and helpful staff enhanced your shopping experience.
Assistant offered help in pleasant…
Assistant offered help in pleasant manner.
Advised me on correct use /washing of pan.
27 février 2026
Réponse de ProCook - Evesham
We're happy to hear that our assistant was helpful and pleasant! We appreciate you taking the time to share your positive experience with us.
We received excellent help and support
We received excellent help and support in understanding the product offerings when reviewing new cookware, pans mainly. The young gentleman in question couldn't have been more helpful, explained the different types available and the pros/cons. This led us to our choosing our new set of saucepans
22 février 2026
Réponse de ProCook - Evesham
We're happy to hear that you received excellent help and support in understanding our product offerings. It's great to know the explanations of the different types available and the pros/cons led you to choosing your new set of saucepans. We appreciate your feedback!
We need more Bethanys
Bethany assisted us during our visit to Evesham Pro Cook shop. She was so helpful and polite, guiding us to the items we needed and how to spend our money wisely. It was a great experience. We needed more Bethany’s.
27 février 2026
Réponse de ProCook - Evesham
We're happy to hear that you found your visit to our shop a great experience. It's great to know that our staff member was so helpful and polite, guiding you to the items you needed. Thank you for your positive feedback!
Great service - practical advice
We were buying a birthday gift for our daughter and the assistant at the shop couldn’t have been more helpful.
We ended up buying a very beautiful and practical lidded pan, an espresso cup and saucer set and some very practical ‘bits and pieces’ that we thought would be useful.
We will certainly be going back to restock our own kitchen!
22 février 2026
Réponse de ProCook - Evesham
We're delighted to hear that the assistant was helpful while you were finding a birthday gift. We appreciate you purchasing the lidded pan, espresso set, and other useful items. We look forward to you restocking your own kitchen with us!
Impressed
Nice, clean, well laid out store, very polite and friendly staff. Good product selection and fair pricing.
26 février 2026
Réponse de ProCook - Evesham
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our store's atmosphere and found our staff polite.
Very helpful staff
21 février 2026
Réponse de ProCook - Evesham
We appreciate your positive feedback; we are so happy our store assistant was very helpful!
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