Wandered in for a browse with friends. Great selection of quality goods. Made purchases I hadn’t intended! The sales assistant was helpful without being pushy and had good knowledge overall. A nice... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience shopping at Procook in Exeter, we have used their products for years and they are absolutely great, the service we had in the shop was second to none the assistant was extremely helpf... Voir plus
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Voir plus
L'entreprise a répondu
Love precook - bought a Pizza tray absolutely essential for No soggy bottom!! Of a pizza Bought a house warming of Bottle opener Great addition to Exeter shopping polite staff Thank you
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Royaume-Uni
- 01392 712609
4,9
Excellent
502 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience shopping at Procook in…
Great experience shopping at Procook in Exeter, we have used their products for years and they are absolutely great, the service we had in the shop was second to none the assistant was extremely helpful and knowledgeable he even helped me carry our purchase back to the car. Definitely worth going in store and getting your hands on the pans before you buy them.
11 juin 2026
Wandered in for a browse with friends
Wandered in for a browse with friends. Great selection of quality goods. Made purchases I hadn’t intended!
The sales assistant was helpful without being pushy and had good knowledge overall. A nice shopping experience.
8 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Exeter
We're glad our salesperson was helpful!
Fabulous shop with friendly staff
Fabulous shop with friendly staff, have purchased several baking tins from there and have been very happy with all of them.
30 mai 2026
Réponse de ProCook - Exeter
We're so happy you love our shop and found our staff friendly! We appreciate your satisfaction with your baking tins.
Very polite staff welcomed us in let or…
Very polite staff welcomed us in let or dog come in was great. And the result was we made a purchase. And will definitely come back
30 mai 2026
Réponse de ProCook - Exeter
We're so glad you and your dog had a wonderful experience with us and made a purchase! We look forward to your next visit.
Réponse de ProCook - Exeter
We're glad you enjoyed our products and found our staff helpful!
Need I say more
28 mai 2026
Réponse de ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good service in the shop
Very good service in the shop. What I bought was perfect for my needs after the assistant gave me advice.
23 mai 2026
Réponse de ProCook - Exeter
We're so glad our team's advice helped you find the perfect item. Thank you for your kind words!
Réponse de ProCook - Exeter
We appreciate your kind words about our helpful team.
Réponse de ProCook - Exeter
We're glad you enjoyed our service and products!
Utility Knife
I was very pleased with the young sales assistant,she was very patient and so helpful,nothing was to much trouble. That's why I gave Five Stars .
19 mai 2026
Réponse de ProCook - Exeter
We're so happy to hear our sales assistant provided such patient and helpful service! We appreciate your wonderful five-star feedback.
The young lady who served me.
The young lady who served me.
She took me to exactly the item I needed, in fact every time I purchase something from ProCook and this lady serves me she knows where everything is.
She is very friendly, has time to talk to you and always makes you feel welcome.
23 mai 2026
Réponse de ProCook - Exeter
We're happy to hear our team member provided such excellent service, helping you find exactly what you needed. We appreciate your positive feedback.
Love precook
Love precook - bought a Pizza tray absolutely essential for No soggy bottom!! Of a pizza
Bought a house warming of Bottle opener
Great addition to Exeter shopping polite staff
Thank you
17 mai 2026
Réponse de ProCook - Exeter
We are so happy to hear you enjoyed your recent visit and found our staff polite. We appreciate your kind words about our pizza tray and bottle opener!
Very pleasant helpful staff.
Nice bright store, very good , helpful service , very pleasant staff.
I bought three knives in the 3 for £10 offer, to give to family members, as I was very happy with the one I bought for myself a while ago.
21 mai 2026
Réponse de ProCook - Exeter
We're so glad you enjoyed our bright store and found our staff pleasant and helpful! It's wonderful to know you're happy with your knives and shared them with family. Thank you for your kind words.
Nice bright store
Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
12 mai 2026
Réponse de ProCook - Exeter
We're glad you enjoyed our store's layout and found our staff pleasant and helpful. We appreciate your feedback about special deals!
Lovely staff
Lovely staff, very friendly and answered my questions. Very nice store layout too.
15 mai 2026
Réponse de ProCook - Exeter
We're so glad our staff was friendly and helpful, and you enjoyed our store's layout!
Réponse de ProCook - Exeter
We are glad we could help.
As entering the store
As entering the store, the staff was very welcoming and ask if I needed anything they would be happy to help . Very friendly and smiling.
9 mai 2026
Réponse de ProCook - Exeter
We're so happy to hear our staff was welcoming, friendly, and ready to assist you. Thank you for your kind words!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.