A great visit to the Gretna outlet store all items laid out in easy access to review a great selection of various products The young lady sales assistant could not have been more helpful in price c... Voir plus
Établissement
Changer d'établissementUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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Staff are amazing really helpful and knowledgeable about the products. I was made to feel welcome and any questions were answered and advice given on what might be best for me. At no point was I guide... Voir plus
Just passing so called in to ProCook. Bought an excellent sharp knife set and cutting board. As ever, top quality at ProCook. And great service and buying assistance from the staff.
L'entreprise a répondu
I have brought lots of my pans and knives from Pro cook always had good products. The only item which disapointed was an induction plate. The label did not peel off and soon look awlful after limite... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Royaume-Uni
4,9
Excellent
926 avis
Demande des avis aux clients
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Great choices
Go to shop if you’re looking for kitchen items always a good price and plenty of choice. Staff always friendly and helpfull.
16 juillet 2026
Very friendly and helpful staff
6 juillet 2026
Been using ProCook for years and every…
Been using ProCook for years and every purchase has been first class. Why go anywhere else.
10 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great service
The bottom came off my new saucepan. Couldn't have been nicer in the shop, got a replacement straight away. They had never seen anything like it, so just one of those things.
29 juin 2026
Réponse de ProCook - Gretna
We're sorry to hear about the issue with your new saucepan, but we're glad our team was able to assist you with a quick replacement. We appreciate your understanding.
Just passing so called in to ProCook
Just passing so called in to ProCook. Bought an excellent sharp knife set and cutting board. As ever, top quality at ProCook. And great service and buying assistance from the staff.
7 juillet 2026
Réponse de ProCook - Gretna
We're delighted to hear you enjoyed your visit and found an excellent sharp knife set and cutting board. We're especially pleased that you experienced top quality and great service from our staff!
Réponse de ProCook - Gretna
We're so glad you enjoyed our well-organized displays and found our staff welcoming and knowledgeable. Thank you for your wonderful feedback!
Very friendly staff and looked after my…
Very friendly staff and looked after my purchase while I went to have a look around the other shops
2 juillet 2026
Friendly staff.and great products.
1 juin 2026
Réponse de ProCook - Gretna
We appreciate your kind words about our friendly staff and the quality of our products. We're so glad you had a positive experience!
Favourite Shopping Experience
ProCook is my favourite shop at Gretna and last stop. Always come away with lots of new kitchen accessories. Customer service 5⭐️
28 juin 2026
Harriet was so helpful
24 juin 2026
A great visit to the Gretna outlet…
A great visit to the Gretna outlet store all items laid out in easy access to review a great selection of various products
The young lady sales assistant could not have been more helpful in price checking and advising additional products
All in all a great visit and some great bargains
27 juin 2026
Excellent service from start to finish!
24 juin 2026
Staff are amazing really helpful and…
Staff are amazing really helpful and knowledgeable about the products. I was made to feel welcome and any questions were answered and advice given on what might be best for me. At no point was I guided towards more expensive items which is a nice change from other places I've been. Will definitely be back. I Highly recommend procook to anyone
25 juin 2026
What I required was available on the…
What I required was available on the shelf, the check out procedure - smooth.
23 juin 2026
Réponse de ProCook - Gretna
We're so glad you found what you needed and had a smooth checkout. We appreciate your kind words!
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