Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Voir plus
Établissement
Changer d'établissement7-11 Princes Street, HG1 1NG Harrogate, GB
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Lisez les avis des autres
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Voir plus
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... Voir plus
L'entreprise a répondu
We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
7-11 Princes Street, HG1 1NG, Harrogate, Royaume-Uni
4,9
Excellent
340 avis
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Excellent service
Bought some lovely new knives from ProCook - excellent advice on the knives (blade and handle types) and also a magnetic holder for them. We're really pleased with our new purchases!
5 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Harrogate
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Great customer service
Great customer service - same as last time. Helpful, happy welcome. Busy keeping the store looking good.
28 février 2026
Réponse de ProCook - Harrogate
We're delighted to hear you consistently receive great customer service! It's wonderful you appreciate our team's helpful and happy welcome and their dedication to maintaining the store.
Vast product knowledge on both…
Vast product knowledge on both occasions.
Detail and assurance given
28 février 2026
Réponse de ProCook - Harrogate
We're happy to hear that you found our product knowledge vast and received detailed assurance. We appreciate your positive feedback and thank you!
Found exactly what I wanted by a very…
Found exactly what I wanted by a very helpful member of staff, who even though it was busy didn’t make you feel you had to rush
23 février 2026
Réponse de ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and didn't make you feel rushed, even when busy.
Réponse de ProCook - Harrogate
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Found the products we were seeking…
Found the products we were seeking rapidly with immediate help from staff.
18 février 2026
Réponse de ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We are so happy you rapidly found the products you needed with immediate help from our staff.
Friendly and approachable
One of the staff members checked if we needed any help, directed us to the product we wanted to see, answered our questions about it, and kept it behind the till whilst we browsed. We felt well attended.
16 février 2026
Réponse de ProCook - Harrogate
We're happy to hear that our staff member was helpful in directing you to the product, answering your questions, and keeping it safe while you browsed. We appreciate your feedback and are glad you felt well attended.
Helping staff
15 février 2026
Réponse de ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Whenever you go there to shop
Whenever you go there to shop, always there are offers on good quality kitchen sets and items you use every day! I can also give 10/10 customer service with no doubt.
15 février 2026
Réponse de ProCook - Harrogate
We're so glad to hear you appreciate the offers on our quality kitchen sets and everyday items. It's wonderful to know you rate our customer service so highly!
superb service from start to finish ,A…
superb service from start to finish ,A breath of fresh air to get service like this anywhere .shop well set out ,well done
18 février 2026
Réponse de ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received superb service from start to finish and enjoyed our shop.
Great service excellent help and advice.
The staff in the shop are very knowledgable and have always been helpful.
It would always be my first choice when needing to buy quality goods.
16 février 2026
Réponse de ProCook - Harrogate
We're so happy to hear that you find our staff knowledgeable and helpful! We appreciate you considering us your first choice for quality goods.
Great shop
Great shop, friendly staff , fantastic quality at a good price. Pro Cook is our new favorite kitchen appliance and accessories shop!
7 février 2026
Réponse de ProCook - Harrogate
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our shop great, our staff friendly, and our quality fantastic.
Excellent service from Staff in the Harrogate store
Staff in the Harrogate store are very helpful. They contacted me as promised to let me know the crokery I needed to complete our set was back in stock and kept the bowls aside for us to pick up at a later date.
Excellent service and very courteous communication.
10 février 2026
Réponse de ProCook - Harrogate
We're happy to hear that the staff in our store were so helpful in completing your crockery set! We appreciate your recognition of our excellent service and courteous communication.
The shop is anazing
The shop is anazing. If you cook, it should be your go to shop . It has everything you could want and more. Staff were friendly and very helpful with really good product knowledge, offering advise when requested.
7 février 2026
Immaculate well stocked shop
Immaculate well stocked shop. Welcoming and friendly staff good quality products at a fair price
3 février 2026
Knowledgeable and helpful staff
We travelled to the Harrogate shop especially to choose some new kitchen knives. The assistant was very helpful, extremely knowledgeable and demonstrated each collection from basic to high end options. Well worth the journey and we will be back to purchase more.
31 janvier 2026
Cooks heaven
Fantastic range of cooking equipment. Many bargain prices as well as luxury items. Among several things I bought a small serrated kitchen knife which was just what I wanted. So worth a visit.
30 janvier 2026
Réponse de ProCook - Harrogate
We're happy to hear you found our range of cooking equipment fantastic, with many bargain prices and luxury items. It's great you found a serrated kitchen knife that you wanted and that it was worth a visit.
lovely kitchenware store
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very satisfied with purchase and shopping experience.
24 janvier 2026
Réponse de ProCook - Harrogate
We're happy you found our store fantastic with lovely, helpful staff and a great range of high-quality kitchenware. It's great to know the offers caught your eye and that you're satisfied with your purchase and shopping experience.
Very good staff helpful and…
Very good staff helpful and knowledgeable about the products they sell .
24 janvier 2026
Réponse de ProCook - Harrogate
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and knowledgeable about our products.
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