Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Voir plus
Établissement
Changer d'établissement7-11 Princes Street, HG1 1NG Harrogate, GB
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The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Voir plus
The shop assistant was very helpful in choosing the item I was looking for. It was the first time shopping at ProCook. It won't be the last.
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
7-11 Princes Street, HG1 1NG, Harrogate, Royaume-Uni
4,9
Excellent
342 avis
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Les gens ont aussi consulté
Wonderful service from the staff at the…
Wonderful service from the staff at the Harrogate shop. So helpfu!
10 décembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great staff and a good range of stock
The staff at ProCook Harrogate are super helpful, and the range is good.
The best ice cream scoop ever - just remember not to put it in the dishwasher!
2 décembre 2024
Réponse de ProCook - Harrogate
Thank you for your kind review! We're delighted to hear you had a positive experience at our Harrogate store. We appreciate your feedback about the ice cream scoop and will make sure to highlight this important tip for our customers.
Excellent Service - the absolute best!
We had a problem with some baking trays which we had purchased previously from another shop and then queried when in the Procook shop in Harrogate. They were fantastic in advising us about returning them and how to do that with the Cardiff store. Excellent service and a wide range of equipment which we took full advantage of. Well done and thank you!!
3 décembre 2024
Avis spontané
Réponse de ProCook - Harrogate
Thank you for your kind words and for sharing your positive experience. We're delighted to hear that you found our team helpful and informative. We strive to provide excellent customer service and are proud of our staff for their dedication and commitment to ensuring a positive experience for all our customers. We appreciate your continued support and hope to see you again soon.
The girl in the shop was brilliant
The girl in the shop was brilliant. We told her we had a bit more shopping to do & because of the size of our goods we had bought she said we could leave them & pick them up later
Thank you so much
24 novembre 2024
great service and value
17 novembre 2024
Réponse de ProCook - Harrogate
Thank you for your kind words! We're so glad to hear you had a positive experience with our service and value. We appreciate your feedback and strive to continue providing excellent service to all of our customers.
Great help from the staff
Great help from the staff in the Harrogate shop and the product is great also.
17 novembre 2024
Réponse de ProCook - Harrogate
Thank you for your kind review! We are delighted to hear that you found our staff helpful and that you are happy with the product. We strive to provide excellent customer service and high-quality goods, and we're glad you had a positive experience.
Vast range of top quality goods
Vast range of top quality goods. Helpful, friendly staff.
17 novembre 2024
Réponse de ProCook - Harrogate
Thank you for your kind words! We're delighted to hear that you appreciate our wide selection of high-quality products and the helpfulness of our staff. We strive to provide our customers with the best possible shopping experience, and we're so glad you had a positive one.
Réponse de ProCook - Harrogate
Thank you for your kind review! We're delighted to hear that you found our staff helpful and that you're satisfied with the quality of our cookware. We strive to provide our customers with excellent service and high-quality products.
Good friendly service
Good friendly service, and prompt sourcing of one item from another store delivered to our home a few days later.
30 octobre 2024
Réponse de ProCook - Harrogate
Thank you for your kind review! We're delighted to hear that you had a positive experience with our team. We strive to provide our customers with friendly and helpful service, and we're glad that we were able to assist you with your purchase.
Very good service
2 novembre 2024
Réponse de ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful staff
2 novembre 2024
Réponse de ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Harrogate
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our staff, selection, and value. We strive to provide our customers with a positive experience, and your feedback means a lot to us.
Réponse de ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We purchased our new pans from your…
We purchased our new pans from your Harrogate branch the staff were really helpful and knowledgeable especially the lady who served us. Unfortunately I didn’t get her name.
Overall very good experience.
11 octobre 2024
Réponse de ProCook - Harrogate
We're so pleased to hear about your positive experience at our Harrogate branch. It's wonderful that our staff were able to provide you with helpful and knowledgeable service. We're proud of our team's commitment to providing excellent customer experiences.
Réponse de ProCook - Harrogate
Thank you for your kind words about our staff. We're delighted to hear that you found them friendly and helpful. We strive to create a welcoming environment where our customers feel comfortable and supported.
Great website
Bought a chef's knife for my father. Perfect size and a great price.
Ordered on a Sunday and arrived next day fab service. Highly recommend
6 octobre 2024
Réponse de ProCook - Harrogate
We're delighted to hear that you were happy with the chef's knife and our service. We strive to provide our customers with the best possible experience, and we're thrilled to hear that we were able to meet your expectations.
Réponse de ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff member.
4 octobre 2024
Réponse de ProCook - Harrogate
Thank you for your kind words! We're so glad to hear that you had a positive experience with our staff. We strive to provide excellent customer service, and we're delighted that you found them helpful.
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