The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... Voir plus
Établissement
Changer d'établissementUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Voir plus
L'entreprise a répondu
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Voir plus
L'entreprise a répondu
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Royaume-Uni
4,8
Excellent
313 avis
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Les gens ont aussi consulté
Réponse de ProCook - Hatfield
We appreciate your kind words! We're delighted to hear that you found our staff helpful, knowledgeable, friendly, and efficient. We strive to provide excellent customer service and are glad you had a positive experience.
Réponse de ProCook - Hatfield
Thank you for your kind words! We are delighted to hear that you had a positive experience with our sales assistant. We strive to provide excellent customer service, and we appreciate your recognition.
Review Excellent friendly knowledgeable…
Excellent friendly knowledgeable service a pleasure to shop there
21 août 2024
Réponse de ProCook - Hatfield
Thank you for your kind words! We're so happy to hear that you enjoyed your shopping experience and found our service to be friendly and knowledgeable. We strive to provide a positive and helpful environment for all our customers.
Réponse de ProCook - Hatfield
Thank you for your kind words! We're so glad to hear you had a positive experience with our staff and products.
Top service
I was visiting family in Hatfield and needed a small pot. I wandered into pro cook for a look and the assistant was very helpful. He found me a pot, but I told him I didn't want to pau so much. Lady behind counter was sorting through stock and found a pot with lid that had been reduced and offered it to me. It has a small scratch on side. But I was quite happy with it it is a beautiful pot. Thank you.
2 août 2024
Réponse de ProCook - Hatfield
We're delighted to hear you had a positive experience at our store. It's wonderful to know our team was able to assist you in finding the perfect pot. We appreciate your kind words about our staff's helpfulness and their dedication to customer satisfaction.
Réponse de ProCook - Hatfield
We appreciate your kind words and are glad to hear about your positive experience.
Réponse de ProCook - Hatfield
Thank you for your kind words! We're delighted to hear that you found our staff friendly and our prices reasonable. We strive to provide excellent customer service and value to our customers, so we're glad to know we met your expectations.
Réponse de ProCook - Hatfield
We're so happy to hear you had a positive experience! We appreciate your kind words about our staff. We strive to provide excellent service to all our customers, and we're happy to hear we met your expectations.
Réponse de ProCook - Hatfield
Thank you for your kind words! We're delighted to hear that you enjoyed our service and found our staff to be friendly. We strive to provide excellent customer service and appreciate your feedback.
Réponse de ProCook - Hatfield
Thank you for your kind words! We are delighted to hear that you had a positive experience with our service. We strive to provide our customers with friendly, efficient, and helpful service.
Excellent staff member
Excellent staff member, friendly and efficient. The dish I bought was exactly what I was looking for at a very good price.
18 juillet 2024
Réponse de ProCook - Hatfield
Thank you for your kind words! We are delighted to hear that you had a positive experience with our staff member and found the dish you were looking for at a great price. We strive to provide our customers with excellent service and a wide selection of high-quality products at competitive prices. We appreciate you taking the time to share your feedback.
Granite design oven trays poor quality
Bought a set of granite oven trays before Christmas 2023. Within 2 months had to return one as the guaranteed coating had blistered. Also, the design has a turned over lip which looks good but sadly when hand washed goes rusty because they can't be dried. Anyway, the replacement tray blistered like the first, but as I no longer have the receipt I wont get a refund. Sorry I cannot recommend Pro Cook.
23 juillet 2024
Avis spontané
Réponse de ProCook - Hatfield
Thank you for your review.
Good service by friendly staff.
15 juillet 2024
Réponse de ProCook - Hatfield
Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your feedback.
Another successful visit to ProCook
Very good selection of products which are well made and reasonably priced
13 juin 2024
Réponse de ProCook - Hatfield
Thank you for your positive review! We're glad you found our selection of products to be well-made and reasonably priced. We strive to offer a wide range of high-quality items at competitive prices, and your feedback is greatly appreciated.
The product and friendly staff very…
The product and friendly staff very helpful and efficient
6 juillet 2024
As usual quick efficient service
As usual quick efficient service, no fuss good products. Need a bigger kitchen to put it in😄
6 juillet 2024
Helpful and great advice on products
I went to get a bread knife for work the staff member was very helpful In giving me advice on what one to get based on my budget
She also checked my id whitch didn't suprise me as I look younge but am still glad she did
1 juillet 2024
Staff were very helpful by taking…
Staff were very helpful by taking photos of the goods as I was buying for a friend.
1 juillet 2024
Great service.
15 juin 2024
I loved the hand made procook products…
I loved the hand made procook products its 100% lovely. The company is doing well with also employees with good hospitality.Thank you
20 juin 2024
Réponse de ProCook - Hatfield
Thank you for your kind words! We are so glad to hear that you enjoyed our handmade products and appreciated the hospitality of our employees. We strive to provide our customers with high-quality products and excellent service, so we are thrilled that you found our products to be lovely and our employees to be welcoming. We appreciate your feedback and hope to see you again soon.
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